1 to 1 of 1 Support Analyst Jobs in Surrey with Remote Work Options

Great position working for an energy and data organisation located in Surrey for a Platform Support Analyst. The role is a twelve-month fixed term contract to cover maternity leave, however the company is growing and for the right candidate, there may be permanent opportunities elsewhere within the business … but also very much part of a larger Project Team. The main purpose of the role is to provide administration and customer after care support once a customer contract has been put into place. The customers are commercial business, so the contracts can be very detailed, quite complex and … be from an email and could be quite basic to complex queries that would require more of a technical fix. It is the Platform Support Analysts job to solve the queries, communicating with the customer until the problem is solved. Then liaise with the relevant internal department to ensure more »