Staines, Surrey, United Kingdom Hybrid / WFH Options
Proactive Appointments
TechnicalSupport – Frontend The successful candidate will be committed to providing first class customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates as well as direct … telephone support. Inside IR35 12 months Hybrid working Key Skills & Experience 2 - 4 years + customer facing technicalsupport experience Working knowledge of the components in a web applications stack Experience in one (or more) of the following: JavaScript, CSS, HTML, XML Experience in Relational Databases (i.e. MySQL … communication skills Works well in a team environment Strong personal commitment to quality and customer service Ability to understand and communicate complex issues and technical processes Proven ability to maintain a professional demeanor when handling complex user issues and dealing with customers Due to the volume of applications received more »
Staines, Surrey, United Kingdom Hybrid / WFH Options
Proactive Appointments
Senior TechnicalSupport Engineer - Integrations This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills. Inside IR35 12 Months Hybrid working Key skills & Experience Demonstrated ability to troubleshoot difficult technical issues while keeping a professional demeanour more »
TechnicalSupport – UX/UI Our client is looking for a TechnicalSupport contractor with Front End support experience. This is an initial 12 month contract to start ASAP with Hybrid working. Hybrid working Inside IR35 12 months contract Key skills/experience Helping Customer more »
Staines, Surrey, United Kingdom Hybrid / WFH Options
Proactive Appointments
TechnicalSupport Our client is looking for a contract TechnicalSupport contractor for a long term 12 month assignment. For this role you will be proficient with SQL, Unix and Scripting. Hybrid working Inside IR35 12 months Skills/Experience Recent hands-on experience within a … technicalsupport environment. Understanding of Object-oriented programming languages like Java. Knowledge of the components in the web applications stack. Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell. Knowledge of Linux/Unix. Good Experience with relational databases (e.g. MySQL, Oracle). Excellent written and verbal communication … skills with the ability to clearly articulate solutions to complex technical problems. Personal commitment to quality and customer service. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be more »
Sunbury-on-Thames, Surrey, United Kingdom Hybrid / WFH Options
Mulberry Recruitment
German Speaking TechnicalSupport Location: Sunbury-on-Thames Salary: £27,500 - £29,500 + Bonus + Benefits Hours: Mon - Thu 8am - 5pm, Fri 8am - 3pm (HYBRID: Working from home Mondays and Fridays) My client based in Sunbury on Thames is looking for a TechnicalSupport Specialist … assisting customers with product questions and problems via phone, email and live chat. Duties: Handle customer requests from distributors, resellers and end users regarding technical issues and product questions. Technical requests are received in the form of email, Web Form, Live Chat, social media or from other departments. … These are to be dealt with in a professional, courteous, and timely manner. Manage the TechnicalSupport CRM requests ensuring that a 24-hour response is achieved. A 2-hour response is required on some high-profile requests. Resolve customer queries by gathering appropriate information from the customer more »