Egham, Surrey, United Kingdom Hybrid / WFH Options
Confidential
Manage and provide high quality operational and technical application and systems support to Intersoft customers and internal business functions. Owner of the Incident, Problem, Change and release management process for respective projects, ensuring Incident and problem management goals are achieved. Minimizing the adverse impact of Incidents and Problems on … Manager you will be working closely with the Head of Testing and Service Delivery, Application Support Team and Test Manager to ensure the Environment, change, and release Management process are followed as implemented and agreed. You will be responsible for the development and implementation of documented Processes and Procedures … stakeholders to report Issues when required. Key responsibilities include: Work with DevOps enabled cross-functional teams to support best practice incident and problem management, change and release management and monitoring, logging, and alerting for both production and non-production environments Produce DevOps and Service Management metrics and reports Assist more »
Management of the email infrastructure including Exchange, cloud continuity services, SPAM filtering and mobile device management (MDM). Ensure compliance with the department's changecontrol process and procedures Follow departmental changecontrol processes and procedures and contribute to the CCB meetings As part of the more »
Redhill, Surrey, United Kingdom Hybrid / WFH Options
aap3
efficiently, including tight controls on hardware/software obsolesce Manage and support onsite A/V equipment including Video Conferencing, Projectors etc. Follow departmental changecontrol process and procedures. Adhere to organization cyber security policies. Assist with the administration of nominated customer IT equipment and networks. Be part more »
Management of the email infrastructure including Exchange, cloud continuity services, SPAM filtering and mobile device management (MDM). Ensure compliance with the department's changecontrol process and procedures Follow departmental changecontrol processes and procedures and contribute to the CCB meetings As part of the more »
to-face. Take ownership of tracking and remediating security vulnerabilities within a given timeframe. Administer the internal ticketing system and act upon requests for change and system access. Diagnose a wide range of issues, from the user desktop environment to server applications. Be able to spot potential technical vulnerabilities … such as Nessus or Qualys. 2 years+ of 1st line technical helpdesk environment. 2nd line technical support experience. Desirable: Experience of working within a changecontrol environment or financial institution. Experience in virtualisation platforms such as VMware vSphere and ESX. Exposure to cloud based environments, e.g. AWS, Azure. more »
by all stakeholders. br/li li Implement and support changes required by the business, ensuring that any changes follow NPL test procedures and changecontrol, producing and maintaining documentation for business applications/systems. br/li li Support continuous improvement to identify opportunities to bring about more »
Redhill, Surrey, United Kingdom Hybrid / WFH Options
Carlton Recruitment Solutions Ltd
efficiently, including tight controls on hardware/software obsolesce. Manage and support onsite A/V equipment including Video Conferencing, Projectors etc. Follow departmental changecontrol process and procedures. Work within the remit of the client’s cyber security policies. Assist with the administration of nominated customer IT more »
Proactive learner. Health and safety procedures Product designs Training Matrix ISO quality procedures Strong analytical and troubleshooting skills. Follow company processes e.g., document and change control. Ability to work independently and within a team. Manage and maintain your own project/work plan. Excellent oral and written communication skills. more »