4 of 4 Actionable Insight Jobs in Sussex

and risks through advanced analytics Drive continuous improvement in MI/BI reporting capabilities and data visualisation Leverage tools like Power BI, Tableau and SQL to derive actionable insights from complex datasets Enable predictive analytics and automation to improve operational efficiency and customer outcomes Essential skills/experience: Proven experience in a senior reporting/analytics More ❯

deliver innovative services by discovering and creating value from our extensive data assets. Your focus will be on applying data science techniques individually and collaboratively to generate actionable insights. Responsibilities include working with large, diverse datasets, developing predictive models, and implementing machine learning algorithms to address business challenges. You will work closely with in-house technology More ❯

Use tools like GA4, heatmaps, session recordings and surveys to identify friction points and drop-offs in the funnel. Analyse site data and customer behaviour to surface actionable insights and inform optimisation priorities. Work closely with the Junior Developer and Digital team to brief, implement, QA and launch CRO tests and enhancements. Collaborate with CRM, Brand More ❯

drive change. The Role In this role, you'll be responsible for leading a team within the QA function - overseeing quality assessments, analysing customer interactions, and presenting actionable insights to improve performance, compliance, and customer outcomes. You'll run root cause analysis, coaching sessions, and use speech analytics tools to ensure the highest quality standards are … customer interactions, evaluating technical accuracy, soft skills, and regulatory compliance. Carry out real-time and retrospective quality assessments. Use data to identify improvement opportunities and produce clear, actionable reports. Facilitate stakeholder feedback sessions and team focus groups. Collaborate with cross-functional teams to implement improvements across the customer journey. Utilise speech analytics tools to uncover performance More ❯