3 of 3 Remote Customer Engagement Jobs in Sussex

led growth. This involves harnessing the love our members have for our service and growing by systematically creating conditions that encourage and amplify organic customer-driven growth. We have an exceptional exec team in place and a strong data & analytics capability. However, to realise our full potential, we need … somebody to lead us through driving greater strategic clarity, deeper customer and market insight, and more precise measurement of execution metrics. Reporting directly to the CEO, the VP of Insights & Strategy will support the exec team and play a pivotal role in shaping our strategic direction, ensuring that we … team in developing a predictive growth and advocacy strategy that identifies, measures and amplifies the key drivers of viral organic growth. Build a scalable customer and market intelligence engine anticipating behavioural shifts, emerging customer trends and market opportunities. Oversee an integrated data, analytics and decision-making infrastructure to More ❯

and strategic execution. You'll also work closely with digital, product marketing, demand gen, sales, and brand & communications to ensure content supports the entire customer journey - from acquisition to retention - helping BrightLocal achieve its growth ambitions. Key responsibilities: Content strategy and execution Develop and own a full-funnel content … Ensure content strategy integrates seamlessly with brand, demand generation and digital marketing channels (PR, social, SEO, paid media, email, lead gen) to amplify reach, engagement, and conversions. Define and deliver a content roadmap with clear business impact. Stay ahead of SEO trends, AI-driven content, and evolving B2B content … marketing best practices. Lifecycle-driven content marketing Create lifecycle-driven content for BrightLocal's customer personas that improves acquisition and activation, and deepens customer engagement to increase retention and expansion. This includes: Position BrightLocal as a trusted authority and thought leader through original research, expert content, and More ❯

Full-time, Permanent Sector: Microsoft Dynamics/Business Applications The Opportunity An award-winning consultancy, widely recognised for its work in Microsoft Dynamics 365 Customer Engagement (CE) and Power Platform , is now expanding into the ERP space -with a strategic focus on D365 Business Central . As the More ❯