4 of 4 ITSM Jobs in Sussex

we are managing our hardware assets inline with policy. Microsoft Office 365 skills especially Excel, TEAMS and PowerBI. Preferred Qualifications: Familiar with ITIL/ITSM/ITAM processes. Familiar with IT Hardware Asset Management. Familiar with Software Licensing Familiarity with Service Now & Intune. Nature and Scope The Nature of this More ❯

Portal, and Power Virtual Agent (desirable). Knowledge of SharePoint 16 & 19, PowerShell, and web services (desirable). ITIL awareness and experience using IT service management tools (desirable). ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

graduate. Your new role You will be providing onsite support to over 2,000 end users face to face. You will have experience using ITSM systems to log and track the companies 'end users' incidents working within SLA's. You will be speaking to customers and resolving all enquiries and More ❯

who wants to make a difference within your day-to-day work, but of course there are a few other requirements: Experience in using ITSM systems to log and track incidents. Ability to identify and escalate recurring issues to relevant teams. Excellent team working skills to build strong relationships and … swiftly resolve IT queries or problems, delivering excellent customer service with a calm, assured, and empathetic approach. Log and track end users' incidents using ITSM systems, adhering to SLAs. Identify recurring issues and challenges faced by end users, escalating them to relevant teams for further investigation. Build and configure computers More ❯