2 of 2 Process Improvement Jobs in Sussex

lead complex projects and strategy across multiple teams. Experience leading and mentoring a group of Business Analysts. Knowledge and skills: Acts as an expert providing direction and guidance to process improvements and establishing policies Frequently represents the organisation to external users/clients Deep understanding of business analysis principles and practices across multiple domains Extensive knowledge of Agile frameworks More ❯

the Digital Workspace Director, department heads, and stakeholders to ensure services meet First Central's goals, managing escalated incidents, problems, and changes. You'll support operational change, champion continuous improvement, and contribute to the development of this growing function. Operating within a DevOps environment, you'll work with product owners, developers, architects, and business teams to deliver reliable, value … Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuous improvement and high-quality IT services Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace Handling escalations and … development, architecture, operations, and business teams Monitoring service performance and reporting to leadership Overseeing operational change processes and risk management Participating in planning and prioritization of IT initiatives Leading process improvements and automation projects, especially leveraging Azure tools Managing SLAs, conducting reviews, and driving service enhancements Providing leadership and professional development for the team Acting as primary contact for More ❯