1 to 25 of 291 Process Improvement Jobs in the South East

some of the world's most demanding businesses. With a growing international footprint and a strong focus on innovation, our Client is committed to operational excellence, sustainability, and continual improvement in all aspects of service delivery. As part of this commitment, we are seeking a Senior Operational Capability Manager to lead the strategic uplift of operational maturity and capability … s operations evolve to meet current and future customer demands. About the Role The Senior Operational Capability Manager will play a pivotal role in driving operational excellence through continuous improvement, process optimisation, and capability development across the data centre operations function. You will be responsible for embedding best practice frameworks, uplifting technical and operational standards, and leading initiatives … Technology, and Operational Leadership teams, you will ensure that processes, systems, and people are aligned to deliver exceptional service to customers at all times. Key Responsibilities Lead the continuous improvement of data centre operations, driving consistency and excellence across all sites. Develop, establish, and maintain robust operational process frameworks and best practices to enhance performance and reduce risk. More ❯

fantastic opportunity has arisen for a Product Assurance Engineering professional to join the Product Assurance Equipment Engineering team supporting a variety of Mechanical & Electro-Mechanical Equipment's whilst driving process improvement. Salary : Circa £45,000 depending on experience Dynamic (hybrid) working : 2 days per week average on-site due to workload classification. Security Clearance : British Citizen or a Dual … a pivotal role within an established Product Assurance (PA) team embedded within Mechanical Engineering (ME) with the aim of ensuring all core PA activities are met by leading key process improvement projects and facilitating process governance whilst closely working with major project Product Assurance Managers across the business supporting equipment development, preventing/minimising product non-conformance … ensuring smooth Equipment delivery increasing Customer satisfaction. Lead, facilitate and influence ME process set governance ensuring correct process ownership, awareness and adherence it maintained and robustly reviewed. Support & facilitate key process improvement & lessons learnt activities within ME. Support ME development equipment projects ensuring compliance to Mechanical & Electronic Engineering BMS procedures. Ensure product life cycle reviews are More ❯

actuals, revenue and expense analysis, and insights that further facilitate decision-making Lead the operational/financial integration of acquisitions and implement financial initiatives identified during the M&A process Lead finance process improvement projects that drive efficiency and best-practices within our operating companies. Other ad-hoc tasks that may arise from time-to-time Applicant … Discliplined self starter who is happy to work in a hybrid environment, 2 days office/3 days at home. Proven ability to lead teams, implement change, and drive process improvement Ability to delegate, and coordinate various tasks & projects with our offshore team More ❯

non-conformance data analysis and summary reports into senior management reviews. Proactively identify, communicate and mitigate Quality risks and issues to reduce risk and increase customer happiness. Participate in process improvement and facilitate local flash audits, providing compliance and process improvement ideas. Plan and facilitate quality focused micro training to increase quality process awareness, efficiencies … re looking for from you: Ideally HNC/HND in Engineering or Quality Assurance is desirable, or equivalent work experience. Ideally a practitioner of current QA problem solving and improvement methods (8D, RCA, DMAIC, etc.) A high degree of self-motivation, autonomy and ability to work proactively, with excellent organisation, communication & social skills. An ability to inspire change, a … respectful great teammate, comfortable working in a matrix organisation. Strong analytical skills; ability to run reports in Excel, use SAP QM system, and document management tools. Continuous improvement awareness and initiative to deliver improvements. Ability to understand and respect cultural differences. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA More ❯

management reviews. Proactively identify, communicate and mitigate Quality risks and issues for in house equipment's with the aim of reducing risk and increasing customer satisfaction. Participate in engineering process improvement and facilitate local flash audits providing compliance and process improvement ideas. Plan and facilitate quality focused micro training to increase quality process awareness, efficiencies … or considerable previous experience in related role. Experienced quality professionals, preferably within Electronic Engineering with a proven track record in Quality Assurance. Practitioner of current QA problem solving and improvement methods (8D, RCA, DMAIC, etc.) Good knowledge of the product lifecycle - specifically in development Strong analytical skills; ability to run reports in Excel, use SAP QM system, and document … management tools Continuous improvement awareness and ability to use own initiative to deliver improvements Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to More ❯

complex, high-value transactions across our corporate and banking and finance matters, as an extension of our legal and support teams, dealing with activities that are best performed by process-centric specialists utilising legal technology tools, including AI for enhanced matter support and delivery. You will be both client and business facing and will play a pivotal role in … technology, and new ways of working. Key Responsibilities Team Management Supervise a team of legal professionals on a per matter basis with legal tasks that are best performed by process-centric specialists utilising legal technology tools, including AI to streamline processes and improve efficiency. Identifying training needs, creating guidance and providing coaching to ensure matter teams have the requisite … scoping and design of matter delivery, ensuring all requirements and risk considerations are addressed before work commences. Where appropriate, support follow-up reviews with clients to identify opportunities for process improvement and enhance future service delivery. Address inquiries and concerns promptly, including triaging issues to ensure critical items are dealt with timely. Build and maintain strong relationships with More ❯

excel as a Finance Transformation Manager, you will bring proven expertise gained from working within banking or financial services environments. Your background should include hands-on involvement in finance process improvement projects where you have applied technology solutions to streamline operations. You will possess strong interpersonal skills that enable you to collaborate effectively with both clients and colleagues … of regulatory requirements affecting the . Key experience required: Demonstrated understanding of current banking industry trends as well as regulatory frameworks impacting financial services organisations. Proven experience in finance process improvement initiatives including financial reporting optimisation, transactional processing enhancements, or financial planning & analysis automation. Familiarity with finance transformation technologies such as enterprise resource planning (ERP) systems, data analytics More ❯

large staffing engagements across multiple regions. This role is pivotal in maintaining service quality, operational consistency, and client satisfaction , while overseeing high-value projects, managing global teams, and driving process standardisation through SOP (Standard Operating Procedure) creation and governance . You will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined … HR for workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting … risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management Serve as a primary point of contact for More ❯

large staffing engagements across multiple regions. This role is pivotal in maintaining service quality, operational consistency, and client satisfaction , while overseeing high-value projects, managing global teams, and driving process standardisation through SOP (Standard Operating Procedure) creation and governance . You will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined … HR for workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting … risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management Serve as a primary point of contact for More ❯

large staffing engagements across multiple regions. This role is pivotal in maintaining service quality, operational consistency, and client satisfaction , while overseeing high-value projects, managing global teams, and driving process standardisation through SOP (Standard Operating Procedure) creation and governance . You will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined … HR for workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting … risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management Serve as a primary point of contact for More ❯

ll produce polished content, support colleagues, and help ensure projects are delivered to high standards. You will be primarily focused on content development but will also contribute ideas for process improvement, client solutions, and team development. The role offers autonomy, variety, and exposure to high - profile clients. Key Responsibilities: Lead the design and development of digital learning experiences … on schedule. Stay ahead of trends in digital learning, technology, and instructional design to continually innovate our offerings. Support the Digital Curriculum Lead and wider team with strategic input, process improvement, and innovation initiatives to enhance efficiency. Ensure accessibility and inclusive design in all deliverables. Qualifications & Experience: Degree in Graphic Design, Media, Digital Learning, Instructional Design, or a More ❯

and exciting role at Migrant Help. You will help to introduce excellent contact centre knowledge and best practice across all areas of the business. Focusing on long term strategy, process improvement and advising senior stakeholders, there will be some day-to-day duties involving shift reviews, scheduling and planning offline activities and supporting our real time analyst in … tracking to ensure understanding of actual v expected performance. Support the Head of resource and planning in meeting business objects and liaising with the operations teams. Identify areas for process improvement with a focus on streamlining workflow for enhanced operational efficiency. Present trend and variance analysis showcasing insightful recommendations to enhance performance to senior stakeholders Support and mentor … stakeholder management skills. Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: This post is subject to a Disclosure and Barring Service (DBS) check This post is subject to a Counter Terrorism Check (CTC) therefore applicants must: Be able to More ❯

and exciting role at Migrant Help. You will help to introduce excellent contact centre knowledge and best practice across all areas of the business. Focusing on long term strategy, process improvement and advising senior stakeholders, there will be some day-to-day duties involving shift reviews, scheduling and planning offline activities and supporting our real time analyst in … tracking to ensure understanding of ‘actual v expected’ performance. Support the Head of resource and planning in meeting business objects and liaising with the operations teams. Identify areas for process improvement with a focus on streamlining workflow for enhanced operational efficiency. Present trend and variance analysis showcasing insightful recommendations to enhance performance to senior stakeholders Support and mentor … stakeholder management skills. Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: This post is subject to a Disclosure and Barring Service (DBS) check This post is subject to a Counter Terrorism Check (CTC) therefore applicants must: Be able to More ❯

for our customers, for society and our communities. Service Operations exemplifies technical excellence in delivery and support, and you are personally responsible for contributing to and upholding the quality, process improvement and delivery.You are responsible for contributing to the design, deployment, support and maintaining a customer network. You should also contribute to innovation and development of new products … and process improvement initiatives. This role will require working as part of a team, supporting colleagues and collaboration with customers. What you’ll do: Operating within a 24/7 NOC, working day/night shift pattern.Monitor in-life platforms and services reacting to any events as required liaising with the customer where required.Investigating incidents and taking necessary More ❯

Role: Global Process Owner Salary/Rate: £71-81 per hour inside IR35 Location: Hybrid London/ReadingContract Duration: 12-months We are currently looking for a Global Process Owner (P2P) for our government client. This Global Process Owner (P2P) role is hybrid , based between 2 days per week on site and the remainder of the week … London or Aldermaston , near Reading, as preferred, with additional occasional on-site meetings as required. This position will eventually relocate to Green Park, Reading. The contract for the Global Process Owner position is for 12-months , with potential to extend, operating inside IR35. Security Clearance: Security Check ("SC Clearance") This role is inside IR35 - Due to the service of … understanding of UX & user-centred design Direct experience with Jaggaer or similar procurement/commercial systems Experience in transformation programmes Excellent communication & presentation Commercial transformation in immature workflow/process environments Analytical & problem-solving Excellent writing & editing Able to conduct/analyse user research & usability tests Prioritisation & decision-making under pressure Complex process mapping & engineering Proven track record More ❯

Process and Project Manager – Operations/Supply Chain/ERP Focus Location: Hayes, Flexible working Salary: £60,000 + bonus We are looking for an experienced Process and Project Manager to lead key projects improving operations and supply chain processes. You will drive efficiency, streamline workflows, and ensure ERP/CRM systems support business needs effectively. This role … support to ensure successful adoption of new processes. Key Requirements: Degree in Business, Project Management, or related field Project management certification (PMP, Prince2, or equivalent) 5+ years’ experience in process and project management, ideally international Strong knowledge of process improvement, project methodologies, and ERP/CRM systems Excellent stakeholder management, communication, and change management skills Benefits More ❯

Process Optimisation and Digitisation - Associate Director Job ID: Location: Southampton Reports to Head of the POD A key leader within the Process Optimisation and Digitisation (POD) capability centre, managing a team and leading strategic optimisation and automation projects to enhance client satisfaction, reduce risk, improve efficiency and effectiveness. Key responsibilities: Lead a team within the POD function to … optimise and automate processes Lead strategically importance projects that to contribute to transformation goals Quantify realised benefits to client satisfaction, risk, efficiency and effectiveness Conduct process diagnostics and utilise Lean Six Sigma tools to identify pain points and opportunities for improvement Create business requirements documents to enable process automation and project manage automation delivery via Agile sprints. … deliver transformation benefits Report progress aligned to Aztec transformation Governance framework Collaborate with Technology teams to rapidly automate processes Lead POD communication activities to share success and facilitate continuous improvement Skills, Experience, Qualifications: A certified Lean Six Sigma Black Belt (online certification not accepted) or equivalent Lean Certification (e.g. Lean Competency System or a similar reputable body) Minimum five More ❯

strong relationships with senior stakeholders, technical teams, and external partners, ensuring clear communication and timely reporting. Team Leadership: Matrix-manage multi disciplinary teams, fostering a collaborative, high performance culture. Process Improvement: Drive continuous improvement in delivery processes, governance, and reporting standards. Compliance & Best Practice: Ensure adherence to organisational policies, industry standards, and regulatory requirements. About You We … PRINCE2). Excellent stakeholder management and communication skills. Ability to manage multiple priorities in a fast-paced environment. Desirable: Professional certifications such as PRINCE2, AgilePM, or PMP. Experience in process development and governance frameworks. Familiarity with tools such as MS Project, Jira, Miro, Power BI and Office365. Why Join Us? At the RSPB, we believe in making a difference … If you would like to apply and find out more about this position, please click the apply button to be directed to our website. As part of this application process, you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. More ❯

protocols, ensuring all confidential reports are properly reviewed and authorised. Business Partnering: Promote BI adoption across the organisation by demonstrating value, training key users, and enabling self-service capabilities. Process Improvement: Evaluate and implement BI system and process improvements, creating intuitive visualisations and dashboards for non-technical audiences. Skills & Attributes Strong analytical and problem-solving mindset. Excellent More ❯

Job Title: Process and Project Manager – Operations/Supply Chain/ERP Focus Location: Hayes, UK ( hybrid flexibility ) Salary: £60,000 + bonusDue to my client's High-growth we have a newly created role !! About the Role: We are seeking a proactive and experienced Process and Project Manager to lead business-critical projects focused on process improvement and system optimisation. This is a pivotal role within a high-growth, consumer-focused business, helping to shape the way teams work across operations and supply chain functions.You will play a key role in analysing and improving business processes, driving efficiency, and ensuring ERP and CRM systems meet operational needs. This is an excellent opportunity for someone … for change management. Qualifications & Skills: Bachelor’s degree in Business, Project Management, or related field. Project management certification (PMP, Prince2, or equivalent). Minimum of 5 years’ experience in process and project management, ideally in an international context. Proven track record of delivering large-scale projects on time and within budget. Strong understanding of process and project management More ❯

reports will be IT Planning department and the CIO reporting to C-Suite, Executive, Head Office and Board level stakeholders. Role Responsibilities: Report Management - Manage the end-to-end process of creating and preparing high quality, concise, insightful and aesthetically pleasing reports on behalf of the Digital Engineering Services department and the departments programmes of work, which are targeted … within the Technology, Finance, Risk, Operations, and more to gather relevant data and insights required for reports. Serve as key liaison point to deliver consistent messaging across teams Continuous Improvement - Leverage automation and process improvement experience to continuously improve the reporting process and tools, ensuring reporting is efficient, timely, and meets the evolving needs of the … scenarios into concise, meaningful messaging for a senior audience Presentation & Visualisation – experience using PowerBI or similar reporting tools to create impactful, effective visual reports Simplification & Automation – ability to identify process inefficiencies and implementing automation solutions Industry Knowledge – conceptual understanding of technology management, IT risk and controls, and IT operations. Awareness and interest in financial services business models. Professional – conduct More ❯

mitigation strategies • Track quality and utilization metrics • File and track tickets, following up on blocks to productivity • Provide regular, formal & informal feedback to direct reports • Identify and help implement process-related improvement using methodologies such as Kaizen, six sigma, or lean • Communicate effectively in English A day in the life We are seeking an experienced team manager to … with management. • Proficiency verbal and written communication skills in English • Experience in understanding performance metrics and developing them to measure progress against key performance indicators PREFERRED QUALIFICATIONS • Experience with process improvement/quality control tools and methods • Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues • Excellent communication, strong … organizational skills and very detail-oriented • Strong interest in hiring and developing people in their respective roles • Leadership experience in coaching and performance management • Experience in managing process and operational escalations • Experience with aspects of speech and language technology • Fluency in a foreign language (German, French or Italian) is a plus • Experience in practical application of methodologies such as More ❯

complex data into clear insights and communicate findings effectively to technical and non-technical stakeholders. Strong problem-solving skills and a proactive approach to identifying opportunities for automation and process improvement. Excellent collaboration and communication skills, with the ability to work effectively in multidisciplinary teams. More ❯

questions from and coaching end-users, reporting and housekeeping within the system. You will also undertake ongoing business analysis across our business functions to identify opportunities and solutions for process improvement and automation. This will include the hands-on configuration of Salesforce, whilst ensuring that quality and service levels are high. Hands-on Salesforce (or other CRM) experience … visibility, alignment, and business value clarity Contribute to effective change management processes Monitor and track system defects and enhancement requests Learn and support system configuration activities Create and maintain process documentation for internal teams Champion best practices in process design and workflow optimisation Develop a comprehensive understanding of the sales cycle and its impact on business processes Coordinate More ❯

Plan, manage, and execute all test activities, including system, integration, and user acceptance testing . Risk-Based Planning: Develop test strategies with a focus on risk prioritization and mitigation. Process Improvement: Drive continuous improvement and proactive problem-solving. Stakeholder Collaboration: Work confidently within a matrix organization , managing vendor and third-party relationships. Team Leadership: Mentor and guide … processes. Confident in stakeholder and vendor management , ensuring smooth communication and collaboration. A strong background in Agile and Waterfall methodologies. A track record of leading UAT efforts and driving process improvements. Experience mentoring and guiding test teams to achieve high performance. Eligible for SC Clearance . Desirable Skills: Background in a consultancy environment. Whats in It for You? At More ❯