6 of 6 Remote QA Jobs in Sussex

mentor a cross-functional scrum team Drive technical delivery while remaining hands-on with development Collaborate with other tech leads and architects to align solutions Champion best practices and quality assurance Communicate effectively with stakeholders and team members Tech Stack Core: Java, AWS, C++ Methodology: Agile (SCRUM or SAFe) Requirements British citizen (dual nationals considered if British citizenship held for More ❯

/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service Participate in after-hours and on-call More ❯

practices. Investigate complaints, ensuring dispute resolution (DISP)/regulatory compliance and expert resolution for complex cases. Identify root causes to recommend actionable improvements and reduce complaints. Perform risk-based Quality Assurance and oversee training to maintain complaint-handling competence. Ensure FCA reporting requirements are met with accurate and timely submissions. Customer Experience Advocate for customer-centric improvements to enhance outcomes. More ❯

people! If any of the areas below sound like you, jump into our talent pool and let's see where things go: Tech & Engineering (Frontend, Backend, Full Stack, DevOps, QA) Data & Analytics (Data Engineering, Analytics, Data Science) Product Management & Design Sales & Partnerships Marketing & Brand Insurance Operations, Claims, Compliance & Underwriting Customer Support People, Talent & HR Finance & Legal Whether you're a More ❯

to troubleshoot and resolve issues in a timely manner. Provide feedback and recommendations for improving product quality and reliability. Team Leadership and Mentoring: Provide guidance and mentorship to junior QA team members. Foster a collaborative and supportive team environment focused on continuous improvement. … Lead by example, demonstrating best practices in testing methodologies and techniques as set by our Head of Testing. Skills, Experience and Qualifications: Minimum 5+ years of experience in software quality assurance/testing roles, Previous experience of desktop software application testing (Ideally WPF) as well as web applications. Proven expertise in test planning, execution, and defect management. Experience in automation More ❯

At RSA, we believe insurance is about people, not things. We provide our inspiring colleagues the support and opportunity to grow together, shape the future, and win as a team. We are going through a transformation journey, providing our people More ❯