2 of 2 Remote Service Delivery Jobs in Sussex

investing in AI to transform how we operate and how we serve our 30,000 SME customers. We're seeking a Director of AI to lead the development and delivery of Focus Group's AI strategy - shaping how artificial intelligence enhances our services, drives efficiency, and creates new customer-facing value propositions. This is a pivotal role for someone … AI, you will: Lead Focus Group's AI strategy and roadmap, aligning initiatives to our growth objectives Partner with business and technology leaders to embed AI and automation across service delivery, customer experience, and internal operations Build and lead a small, high-impact AI team Evaluate and implement AI-driven tools and partnerships that deliver clear commercial and … leadership team What You'll Bring Essential: Strategic and commercially minded problem-solver with a track record of turning ideas into delivered outcomes. Blend of consulting discipline and operational delivery - able to move seamlessly between boardroom strategy and frontline execution. Proven ability to drive cross-functional change and adoption, turning plans into measurable outcomes. Excellent commercial acumen, with a More ❯

lead and transform their IT and Estates/Facilities functions. The Trust is undergoing a period of operational change and improvement, and this role will be key in driving service turnaround, implementing robust processes, and ensuring efficient, compliant management across multiple school sites. Responsibilities Provide strategic and operational leadership across IT and Estates/Facilities functions. Lead on change … management and transformation projects to improve service delivery. Oversee multi-site operations ensuring compliance, value for money, and operational excellence. Develop and implement effective systems, policies, and performance frameworks. Work closely with senior leaders and stakeholders to align operations with Trust objectives. Qualifications Proven experience in a senior operations leadership role within a Multi Academy Trust, Local Authority, NHS … or charitable organisation. Strong background in service transformation and change management. Experience managing IT and Estates/Facilities across multi-site environments. Excellent stakeholder engagement, communication, and leadership skills. Next Steps This role is an initial 6 month contract with likely extension Inside IR35 (depending on experience). The position offers hybrid working, with a requirement to be onsite More ❯