2 of 2 Technical Support Jobs in Sussex

Job Title: Level 2 Technical Support Agent - (SaaS) Location: Brighton (Central, 5 mins from station) Salary: 30,000 + up to 10% annual bonus Gym on site Hours: Monday to Friday, 8:30-17:00 After 3 months role will be Hybrid with 3 days in the office and 2 days at home Office of up to … to streamline their operations, improve efficiency, and deliver exceptional service to their customers. Their Brighton office is a vibrant, collaborative space shared with our Sales, Product Management, QA, and Technical teams - all just a few minutes' walk from the train station and has gym on site. The Role We're looking for a Level 2 Technical Support Agent to join their Customer Support team. You'll be the go-to point for complex customer queries, providing end-to-end case management from investigation through to resolution. This is a hands-on, problem-solving role where you'll have direct access to our clients developers and product team - not just to resolve issues quickly, but also More ❯

Job Title: IT Systems Support/Entry Level IT Systems Role Location: Uckfield, East Sussex. Driver required. Salary: 25,000 - 29,000 per annum DOE Benefits: 20days annual leave + Bank Holidays, Parking, Pension, Social Team Events, Casual Dress, Company Sickness Pay Contract Details: Permanent, Full-time. 9-5.30pm Monday - Friday. On site. Our client, a growing software … business, based in Uckfield, is offering an excellent opportunity for an additional IT Support Technician to join their dedicated team with training. As an integral part of the IT support team, you will provide telephone and on-site assistance to customers nationwide, resolving various software and hardware technology issues. This full-time role will allow you to expand … collaboratively with a motivated and friendly team. We are looking for individuals with excellent communication skills, a quick learning ability, and a friendly and concise approach. Responsibilities: Provide remote technical assistance regarding bespoke business management software systems to client's existing customers. Provide technical support to existing customers in use of a bespoke eCommerce platform Administer basic More ❯