Technical Support Jobs in the South East

1 to 25 of 58 Technical Support Jobs in the South East

Power Systems Technical Support Engineer

East Grinstead, Sussex, United Kingdom
Rolls Royce
Job Description Job Summary: To become an integral part of the PowerGen Technical Support team. Providing Technical Support across all aspects of the Rolls-Royce Solutions power generation products and balance of plant associated with the complete power generation systems, from initial conception through to end of life of the products. With responsibility for the day … to-day Technical Support of the Sales solutions, aftersales and parts enquiries raised both internally and externally. Some Technical Support of the wider PowerGen Business unit may be required from time to time to cover annual leave, absence and periods of high demand. Primary product range will be Diesel, Gas power generation, mtu KPP and Battery … working with and ensuring that all HSQE requirements are met with all work that is carried out by the team.Ensure first class customer liaison including fulfilment of all reasonable Technical Support requests.Responsible for providing technical support in the first instance for Sales Solutions, aftersales support and our end user's and customer base on the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer

London, South East, England, United Kingdom
Hybrid / WFH Options
Absolute Recruit
Technical Support Engineer – Expanding IT Managed Services Company! Location: West London Salary: £38,000 – £45,000 + Benefits + Remote Working OptionsAre you a Technical Support Engineer ready to take your career to the next level with a genuinely exciting, fast-growing company? Our client is looking for someone talented and ambitious to join their expanding … tech team that helps forward-thinking businesses across London and the Southeast get the most out of their IT whilst enabling them to scale.As their Technical Support Engineer , you'll be the go-to person when things get tricky - stepping in to solve complex technical problems and making sure their clients get the help they need, when … the scenes. Day-to-day, you'll be setting up new users with their kit, running virtual setup sessions, keeping an eye on security threats, and making sure their technical guides are spot-on.To succeed as their Technical Support Engineer , you'll need at least 2-3 years under your belt in IT Managed Services, a knack More ❯
Employment Type: Full-Time
Salary: £38,000 - £45,000 per annum
Posted:

Technical Support Engineer

Penn, High Wycombe, Buckinghamshire, England, United Kingdom
Hybrid / WFH Options
Eligo Recruitment
Join a Leading Global Manufacturer as a Product Support Engineer/Technical Support - High Wycombe Location: High Wycombe Type: Full-time Salary: £21,000 - £35,000 per year (depending on experience) Additional Pay: Yearly bonus (up to £4,000)Are you ready to elevate your technical support career with a leading global company? Our esteemed … client, a top manufacturer in the Access Control security sector , is seeking a Product Support Engineer/Technical Support professional to join their growing team in High Wycombe . With over 30 years of industry experience, they are at the forefront of advanced technology, committed to delivering exceptional customer service. What’s in it for you? Competitive … salary with an attractive annual bonus scheme (up to £4k). Comprehensive training and professional development to support your growth. Global company culture with a friendly, collaborative atmosphere. Be part of a team that thrives on innovation , collaboration , and continuous improvement . Work with cutting-edge technology in the security sector , focusing on cloud-connected systems . Role Overview More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

IT Support Engineer / 1st Line & 2nd Line Technical Support Analyst

London, South East, England, United Kingdom
AWD online
IT Support Engineer/1st Line & 2nd Line Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10/11, Mac OS, iOS, JamfPro MacBook MDM, DNS and DHCP is required to join a busy Service Desk and provide Helpdesk and Deskside support working onsite at a School in Battersea, South West London. SALARY … the pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer/1st Line & 2nd Line Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10/11, Mac OS, iOS, JamfPro MacBook MDM, DNS and … DHCP Working as the IT Support Engineer/1st Line & 2nd Line Technical Support Analyst you'll be the first point of contact for users, handling a wide range of issues from Google Workspace and Microsoft operating systems to classroom and meeting room technology. This role involves in-depth troubleshooting, managing new starter and leaver processes, and More ❯
Employment Type: Full-Time
Salary: £28,000 per annum
Posted:

Technical Support Engineer

Staines-upon-Thames, Middlesex, England, United Kingdom
Parkside Office Professional
Technical Support Engineer – Automation Location: Staines, Surrey Contract: 12 months, full-time (40 hours per week) We are seeking a Technical Support Engineer – Automation to join a dynamic technology team delivering cutting-edge IT service management solutions. In this role, you’ll be working with cloud technologies, complex technical environments, and collaborating across teams to … ensure customers receive top-tier support. What you’ll be doing: Providing technical support to users and administrators of a leading IT service management platform. Contributing to best practices for delivering exceptional support services. Troubleshooting and resolving challenging technical issues with minimal supervision. Acting as a customer advocate, prioritising and managing incidents and escalations. Working closely … the forefront of enterprise technology, gain exposure to a variety of systems, and collaborate with talented teams in a supportive, fast-paced environment. Also recruiting for below jobs: Customer Support Technical Engineer – Platform Technologies Technical Support Engineer IC2 Technical Support Engineer – Integration Please apply now if you have the relevant experience for anyone of More ❯
Employment Type: Full-Time
Salary: £33,000 - £36,000 per annum
Posted:

Technical Support Engineer on call rota - Software - Remote

London, South East, England, United Kingdom
Hybrid / WFH Options
Salt Search
Technical Support Engineer - Software Solution - Remote Daily rate: £300 - £400 (inside IR35) Duration: 3 - 6 months Start: ASAP My client is looking for an experienced Technical Support Engineer to join our team. The successful candidate will be responsible for providing exceptional technical support for a range of API-based software microservices and associated products … developed fintech clients. Key Responsibilities : Deliver an exceptional support experience to the client, maintaining end-to-end accountability for resolving issues and keeping the client informed of progress in a timely manner Provide technical support for API-based microservices and related software services , ensuring timely resolution of client issues Diagnose and troubleshoot technical problems, including API … connectivity, microservice interactions, software components , hardware, and network-related issues. Collaborate cross-functionally with teams, including engineering, product management, and cloud operations to resolve complex technical issues. Support with the set up and management of support processes and tools, maintaining a flexible mindset that processes will need to evolve as new technological capabilities are implemented Act as More ❯
Employment Type: Contractor
Rate: £300 - £400 per day
Posted:

Technical Support Engineer - Integrations

Staines-upon-Thames, Middlesex, England, United Kingdom
Hybrid / WFH Options
Salt Search
Contract Role: Technical Support Engineer - Integrations Location: Staines (Hybrid - 2 days per week onsite) Contract Length: 12 months Start Date: 25 August 2025 Hours: 40 per week/8 per day The Role We are seeking a Technical Support Engineer - Integrations to provide second and third-line technical support for highly complex software and … systems. You will work closely with field engineers, technicians, and product support teams to diagnose, troubleshoot, and resolve technical issues that cannot be fixed by first-line support. This role will involve direct interaction with customers when the product is highly technical or sophisticated in nature, as well as supporting internal teams with technical challenges. You … may also assist with customer installations and training. Key Responsibilities Provide advanced technical support for complex software, systems, and integrations. Troubleshoot, repair, and debug technical issues escalated from first-line support. Liaise with engineering teams to report design, reliability, and maintenance issues. Assist in product installation, configuration, and customer training. Support ITSM, ITIL, or CMDB-related More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

Technical Support Advisor

Uxbridge, Middlesex, England, United Kingdom
Uxbridge Employment Agency
Technical Support Advisor Location: Uxbridge Salary: £27,000 to £30,000 per annum Are you a technical whizz with a passion for problem-solving? A fantastic opportunity has become available for a Technical Support Advisor to join a friendly, growing company based in Uxbridge. This role is ideal for someone with strong technical knowledge … and a natural flair for delivering exceptional customer service. Whether you’ve worked in retail providing technical advice on products or already have experience in an office-based support role, this could be your next exciting step! What You’ll Be Doing: • Handle inbound and outbound technical support calls from customers• Accurately record notes and details … and troubleshoot• Work closely with the Scheduling Team to arrange engineer attendance when necessary• Flag any potential escalations to managers Who We’re Looking For: • Previous experience in a technical support role (office or retail-based)• Passionate about delivering outstanding customer service• Excellent telephone manner and strong communication skills• Confident using IT systems; Salesforce and Excel knowledge helpful More ❯
Employment Type: Full-Time
Salary: £27,000 - £30,000 per annum
Posted:

Technical Support Engineer, Medical Diagnostic Systems

Brighton, Sussex, United Kingdom
TRS Consulting (UK) Ltd
Technical Support Engineer, Medical Diagnostic Systems Basic Salary £52,000 Bonus £6,000 Pension Income Protection Life Insurance Private Healthcare 25 Days Holiday Plus Bank Holidays Full Product Training The Role - Technical Support Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Technical Support Engineer responsible for … a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories Your Background - Technical Support Engineer, Medical Diagnostic Systems To succeed in this exciting role, you must be able to demonstrate: A competent background as a field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital equipment Full product training will be provided, so whatever your background in field service More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer, Medical Diagnostic Systems

Horsham, Sussex, United Kingdom
TRS Consulting
Technical Support Engineer, Medical Diagnostic Systems Basic Salary £52,000 Bonus £6,000 Pension Income Protection Life Insurance Private Healthcare 25 Days Holiday Plus Bank Holidays Full Product Training The Role - Technical Support Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Technical Support Engineer responsible for … a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories Your Background - Technical Support Engineer, Medical Diagnostic Systems To succeed in this exciting role, you must be able to demonstrate: A competent background as a field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital equipment Full product training will be provided, so whatever your background in field service More ❯
Employment Type: Permanent
Salary: GBP 52,000 Annual
Posted:

Technical Support Engineer, Medical Diagnostic Systems

Crawley, Sussex, United Kingdom
TRS Consulting
Technical Support Engineer, Medical Diagnostic Systems Basic Salary £52,000 Bonus £6,000 Pension Income Protection Life Insurance Private Healthcare 25 Days Holiday Plus Bank Holidays Full Product Training The Role - Technical Support Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Technical Support Engineer responsible for … a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories Your Background - Technical Support Engineer, Medical Diagnostic Systems To succeed in this exciting role, you must be able to demonstrate: A competent background as a field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital equipment Full product training will be provided, so whatever your background in field service More ❯
Employment Type: Permanent
Salary: GBP 52,000 Annual
Posted:

Technical Support Engineer, Medical Diagnostic Systems

Haywards Heath, Sussex, United Kingdom
TRS Consulting
Technical Support Engineer, Medical Diagnostic Systems Basic Salary £52,000 Bonus £6,000 Pension Income Protection Life Insurance Private Healthcare 25 Days Holiday Plus Bank Holidays Full Product Training The Role - Technical Support Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Technical Support Engineer responsible for … a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories Your Background - Technical Support Engineer, Medical Diagnostic Systems To succeed in this exciting role, you must be able to demonstrate: A competent background as a field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital equipment Full product training will be provided, so whatever your background in field service More ❯
Employment Type: Permanent
Salary: GBP 52,000 Annual
Posted:

Technical Support Engineer, Medical Diagnostic Systems

Crawley, West Sussex, South East, United Kingdom
TRS Consulting
Technical Support Engineer, Medical Diagnostic Systems Basic Salary £52,000 Bonus £6,000 Pension Income Protection Life Insurance Private Healthcare 25 Days Holiday Plus Bank Holidays Full Product Training The Role - Technical Support Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Technical Support Engineer responsible for … a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories Your Background - Technical Support Engineer, Medical Diagnostic Systems To succeed in this exciting role, you must be able to demonstrate: A competent background as a field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital equipment Full product training will be provided, so whatever your background in field service More ❯
Employment Type: Permanent
Salary: £50,000
Posted:

Technical Support Engineer

Redhill, Surrey, South East, United Kingdom
HSB Technical Ltd
Position: Technical Support Engineer Job ID: 2394/6 Location: Redhill Surrey Rate/Salary: £34K +£3500 shift allowance Benefits: Plus 4 on 4 off shift allowance (12 hour shifts) Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors - visit: www.hsbtechnical.com for a list of … our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Technical Support Engineer Typically, this person will act as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line … support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical's client is an established and well-regarded business entity. Duties and responsibilities of the Technical Support Engineer: •Strong commercial awareness with the ability to More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

36317705 - Technical Support Engineer - UX

London, South East, England, United Kingdom
Career Moves Group
Technical Support Engineer - UX Location: Staines, Surrey Length: 12 Months Start date: 25/08/2025 Rate: £162.67 per day (Inside IR35) Hours: 40 Hours per week Role Overview: The Global Technical Support team is a diverse, creative, fast-growing team!We provide technical support around the clock. Support Centers are located … Ireland, Japan, the Netherlands, the UK, and the US. We are looking for engineers who have a passion for technology, problem-solving and are eager to help customers.As a Technical Support Engineer, you will enable our customers with your passion and knowledge of the clients Platform.?You will be responsible for managing and resolving the most challenging issues … and escalations for the customer and providing technical guidance in addressing their business needs. You will be the voice of the customer in client product and development teams for product feedback and improvements. You will play an integral role in building knowledge and be part of strategic initiatives for process improvements.? For which team is this role you will More ❯
Employment Type: Temporary
Salary: £163 per day
Posted:

Technical Support Officer (French)

Berkshire, United Kingdom
DiSRUPT
Fluent French speaker? Looking for a progressive role within IT/Technology and customer support? This is an amazing opportunity for someone either with a passion for IT (degree, college, "boot camp", personal development) and a customer facing background (customer services/hospitality/retail) to begin their career within IT/Technology, begin a new career path or … for IT (study/work experience etc). You must be customer facing and love supporting customers to solving IT challenges. This will be similar to a first line technical support role and will require strong communication, relationship building, attention to detail and problem solving skills coupled with French language skills as the customers are French. We will … relevant language skills and a customer facing (call centre/customer service/Retail/hospitality) background will be considered. Previous work experience in the following would be amazing; technical support, IT Support or help desk. We will consider: Graduates or College/School leavers who have complete some further study/certifications or work experience in More ❯
Employment Type: Permanent
Salary: GBP 25,000 - 27,000 Annual
Posted:

Technical Support Officer (French)

Reading, Great Lea Common, Berkshire, United Kingdom
DiSRUPT
Fluent French speaker? Looking for a progressive role within IT/Technology and customer support? This is an amazing opportunity for someone either with a passion for IT (degree, college, "boot camp", personal development) and a customer facing background (customer services/hospitality/retail) to begin their career within IT/Technology, begin a new career path or … for IT (study/work experience etc). You must be customer facing and love supporting customers to solving IT challenges. This will be similar to a first line technical support role and will require strong communication, relationship building, attention to detail and problem solving skills coupled with French language skills as the customers are French. We will … relevant language skills and a customer facing (call centre/customer service/Retail/hospitality) background will be considered. Previous work experience in the following would be amazing; technical support, IT Support or help desk. We will consider: Graduates or College/School leavers who have complete some further study/certifications or work experience in More ❯
Employment Type: Permanent
Salary: £25000 - £27000/annum
Posted:

CNC Laser Operator (Technical Support Engineer)

Luton, Bedfordshire, South East, United Kingdom
Rise Technical Recruitment Limited
CNC Laser Operator (Technical Support Engineer) £35'000 + Bonus + Car + Progression + Training + Excellent Company Benefits Luton, Bedfordshire (Commutable from: Milton Keynes, Bedford, Stevenage, Welwyn Garden City, St Albans, Hemel Hempstead, Dunstable, Leighton Buzzard) Are you a CNC Laser Operator, looking to work for the world's leading CNC Laser OEM, who are offering … a rare opportunity to step-up and become a Technical Support Engineer? This is an exciting and highly varied position, with lots of progression and full specialist training to enable you to come off the tools, playing an important role in sales, applications and customer support. Fantastic time to join this incredibly well-established manufacturer of CNC machine … with a number of high-profile, blue chip clients. On offer is an office based role with travel to cutting edge manufacturing facilities, where you will lead training and support on state-of-the-art CNC lasers. This role suits a CNC Laser Operator, looking to become a Technical Support/Applications Engineer. The Role Specialist training More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Technical Support Engineer (Eligible for SC Clearance) London

Redhill, Surrey, South East, United Kingdom
Rise Technical Recruitment Limited
Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Surrey - 4 on, 4 off shifts days/nights This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work … within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technical support and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and … resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Technical Support Analyst

Gerrards Cross, Buckinghamshire, South East, United Kingdom
Walsh Employment
Technical Support Analyst Location: Gerrards Cross Salary: £32-37K plus excellent benefits package Our client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions. Key Requirements We are … looking for a technically skilled and service-oriented individual who thrives in a fast-paced support environment. The ideal candidate will demonstrate: An IT qualification or degree essential due to the technical nature of the role A minimum of 2 years' experience in second-line technical support Experience with service desk ticketing tools (e.g. Jira ) Proven … knowledge and practical experience with: Application Support SQL Windows operating systems Databases Remote Access Tools Excellent interpersonal and communication skills must be confident and articulate on the phone Fluency in English both spoken and written A hands-on, proactive approach to problem-solving and learning Ability to work autonomously while remaining a team player Role & Responsibilities As a Technical More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Technical Support Specialist

London, South East, England, United Kingdom
Larbey Evans
Technical Support Specialist Standout opportunity for a Technical Support Specialist to join a top-tier US law firm, widely recognised as one of the most desirable places to work. You'll be part of a fast-paced, high-performing environment, working alongside market-leading professionals at the top of their game. Salary to £46,000 Office … working hours This firm leverages the best IT professionals to deliver world-class service, from applications and infrastructure to around the clock user service and support, focusing on operational excellence, reliability, security, and value. Technical Support Specialist Key Responsibilities: Provide deskside, remote, and regional second-line IT support to firm personnel, ensuring timely resolution of hardware … including PC imaging Administer the IT team’s shared inbox and calendar for effective communication and scheduling Procure IT equipment and manage inventory in accordance with firm policy Provide support to other European offices, including occasional travel and out-of-hours coverage Participate in a rotating shift pattern and be available for on-call, weekend, and overtime work as More ❯
Employment Type: Full-Time
Salary: £46,000 per annum
Posted:

German Speaking Technical Customer Support Specialist

Farnborough, Hampshire, England, United Kingdom
Hybrid / WFH Options
The Language Business - Language Recruitment Specialists
We are hiring for a German Speaking Technical Customer Support Specialist to join a global technology specialist company.Location Farnborough, south west of London. Hybrid role, mostly a remote job with some occasional office based work, but mostly remote! Languages Fluent German & English Required The Company Our client is a fast-growing tech company at the forefront of innovation … in global communication and business technology services. The Role of the German Speaking Technical Customer Support Specialist As the German Speaking Technical Customer Service Specialist, you will provide customer support and technical support to German and English speaking global business clients using their innovative communication platform and hardware. As part of their global Customer … Support Team, you will help customers resolve technical issues, communicating clearly throughout the support process, and ensuring a smooth and consistent experience across the full product suite. Typical job responsibilities will include: Respond to customer calls and emails to diagnose and resolve issues Manage and resolve support tickets efficiently Support hardware updates via testing and More ❯
Employment Type: Full-Time
Salary: £30,000 - £32,000 per annum
Posted:

Technical Support Technician

Marlow, Buckinghamshire, South East, United Kingdom
Mobilus Limited
We are working in partnership with a leading Managed Services Provider who have been highly committed to delivering outstanding client support to SMEs for the past 20 years. They are now looking to welcome a Technical Support Technician on board, in their offices in Marlow to act as the escalation point for a team of three, as … well as developing and maintaining relationships with their customers. The Technical Support Engineer will be responsible for fixing technical problems for existing customers and creating/implementing technical solutions for new customers. You will be speaking directly to customers from the start with onsite visits from time to time. You will be expected to help with … solving problems outside of your direct area, so an open mind to helping out with basic PC and networking problems will be required. You will possess strong technical knowledge and commercial experience of working with the following: Microsoft 365 solutions (Exchange, Entra, Intune etc.) SharePoint & Teams site management Windows Server Management, Active Directory, database management, group policy, security, user More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

Technical Support and Service Co Ordinator

Leighton Buzzard, Bedfordshire, South East, United Kingdom
Jenrick Engineering
Technical Support and Service Co Ordinator Salary to £45,000 plus benefits We are a global leader in end of line packaging systems supplied to the pharmaceutical sector. We are growing our UK Sales and Service office and now require an experienced technical support engineer to join our team. This is an exciting role as you … will be acting as the intermediary between our head office in Italy and our customers here in the UK. As our Technical Support Engineer you will: Provide support during the installation and commissioning phases of packaging machines and lines at customer sites. Coordinate between the Aftersales and Service teams to plan and execute post-sales service orders. … Review and communicate all necessary technical information to field technicians, ensuring clarity and completeness prior to interventions. Collaborate with the Service Manager to improve operational efficiency and service quality. Participate in technical meetings with customers to define solutions and corrective actions during the post-installation phase. Serve as a direct interface with technical departments in Italy (engineering More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

2nd Line Technical Support Analyst

London, South East, England, United Kingdom
Service Care Solutions - Housing
Job title – 2nd Line Technical Support Analyst Location – London, SE1 (5 days in office) Contract – Temporary, 3-Month Full-Time Start Date – Asap About the Role We’re looking for a confident and experienced 2nd Line Technical Support Analyst to join a busy service delivery team on a full-time, onsite basis for a 3-month … assignment.This role involves providing responsive and professional 2nd line technical support across desktop systems and devices, while occasionally covering the service desk as needed to maintain service levels. You’ll be part of a customer-focused team delivering reliable support to users, including VIPs, across a variety of IT systems and services. Key Responsibilities: Provide 2nd line … support and escalate complex incidents as needed Resolve incidents and service requests in line with SLAs Deliver high-quality technical support and maintain customer satisfaction Support hardware and software installations, changes, and patching Manage new starter/leaver setups and change requests Update asset records and ensure accurate documentation Cover service desk operations when required Support More ❯
Employment Type: Contractor
Rate: £17.58 per hour
Posted:
Technical Support
the South East
10th Percentile
£26,500
25th Percentile
£28,250
Median
£35,500
75th Percentile
£41,364
90th Percentile
£48,750