2 of 2 Customer Service Jobs in Sutton Coldfield

Delivery Driver/Service Engineer | Castle Vale, Birmingham | Full Time | £27,000 Circa Our client is a company offering Bottled and Mains Fed Water Coolers to offices and homes across the Midlands. They are committed to not letting their customers down, so customer service is imperative to their success. Please Note- You will be expected to do … you the right person for the job? Must have clean driving license Have knowledge of Health & Safety etc Attention to detail and the ability to work under pressure Strong customer service and communication skills A proactive and enthusiastic attitude What will your role look like? Split of workload 75% deliveries/25% service work Service work … is sanitisation/cleaning of water coolers. Full training provided Able to work in a fast-paced environment Maintain a relationship with the customer Loading and unloading your vehicle with bottled water and boxes of cups Collate daily orders and check that orders are correct and ready Follow pre-planned routes accurately without deviation from set course, in a More ❯

Are you a motivated individual with a Level 3 qualification (a BTEC or equivalent) who enjoys solving problems, learning new skills, and delivering excellent service? Would you like to develop your knowledge of technical support, and logistics as part of a friendly supportive team? If so, this apprenticeship is the ideal next step in your career. Role As an … Logistics Assistant, you'll gain a broad understanding of how our products work and how we support customers. You’ll learn to assist with technical enquiries, plan deliveries, schedule service work, and update customer records in our CRM system. This is a varied role that combines customer communication with logistical coordination, working closely with colleagues in our … service, engineering, and delivery teams. Full training and support will be provided throughout your apprenticeship. Key responsibilities: Learn how hot tubs are built and operate to provide helpful technical support and troubleshooting advice Assist customers by phone and email in a clear, friendly, and professional manner Process parts enquiries and sales, helping customers find the right solutions Organise pre More ❯