Second Line Support Engineer, Veeqo
- Hiring Organisation
- Amazon
- Location
- City and County of Swansea, United Kingdom
- Employment Type
- Full Time
member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. DESCRIPTION: As a Second Line Support Engineer at Veeqo, you will serve as a technical expert, diagnosing, investigating, and resolving escalated incident tickets to provide … consistent and high-quality service to our customers. Key job responsibilities - Diagnose, investigate, and resolve escalated support tickets in a timely manner, providing consistent and high-quality technical support, implementing workarounds where appropriate. - Escalate complex issues or suspected system defects to the engineering team, providing detailed ...