1 to 2 of 2 IT Support Jobs in Swindon

IT Support Engineer required by our large client in Swindonon a hybrid working basis with occasional travel to sites in the Southwest. The IT Support Engineer will join a small team of 4 responsible for supporting 600+ users across multiple sites. The IT Support Engineer will offer a full range of support services including infrastructure and application support, end user computing and support of our clients internal systems. Main Responsibilities: Work as part of a team as a single point of contact for all support requests (incident and service … Incidents/problems in line with the agreed SLA’s. To follow up on ticket statuses to requestors and communicate progress promptly. Arranging external support with the third-party vendors where issues cannot be resolved in-house and escalate when necessary. Establishing a good working relationship with colleagues and more »

2nd Line IT Support Engineer Nr Swindon - Full Time on Site £30,000 + Benefits This is a fantastic opportunity for you, a 2nd Line Support Engineer, to join a leading IT Support company based on site near Swindon. You will need either current SC … the ability to obtain it. In this role, you will cover a broad range of Device, Compute, Network and Application services. Providing 2nd Line support to teams across multiple geographic locations Resolution of reported faults escalated to 2nd Line Support within agreed SLAs Performing daily checks on system … Managing test and rollout of security patches, software upgrades, and new software applications Upkeep of a shared Active Directory structure, including Group Policy management Support of Microsoft Endpoint Configuration Manager (MECM) environment Deployment, support, maintenance and changes for: End user compute, e.g. laptops, desktops, and software packages LAN more »