4 of 4 Remote ITIL Jobs in Swindon

are running optimally. Collaborate with other departments and IT teams to resolve complex issues and improve service delivery. Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines. Provide excellent customer service, maintaining a professional demeanour and ensuring high user satisfaction. Adhere to the Prolinx Security Policies in all practices to ensure our continued compliance with the More ❯

calmly and efficiently. Confident communicator with strong customer service skills and the ability to engage professionally with stakeholders at all levels. Desirable: Familiarity with Dynamics and Assyst systems, with ITIL V3/V4 knowledge considered an advantage. If you are interested in the role, please send an application detailing proof of the above or contact Amy Burton in our office. More ❯

service improvement initiatives. Skills & Experience Required Proven experience in a 24/7 operations, NOC, or incident management role, ideally within fintech, payments, or regulated technology. Strong understanding of ITIL principles and incident management frameworks. Familiarity with service management tools such as ServiceNow, Jira, or equivalent. Excellent communication skills, with the ability to remain calm and decisive under pressure. Experience More ❯

for non-IT audiences (S&I) Experience of budget management in excess of £3m (S) High professional credibility and ability to build strong partnerships (S&I) Working knowledge of ITIL and commercial/procurement skills (S&I) Degree qualification or equivalent experience. (S) Benefits We recognise and value our employees as individuals and aim to provide a favourable pay and More ❯