12 of 12 Remote Service Management Jobs in Swindon

Peaple Talent have partnered with a leading professional service company based in central Cardiff who are recruiting an experienced and Head of IT to lead their IT function. This critical role will support a team that serves approximately 750 members of staff, ensuring the smooth implementation of our existing … IT strategy whilst successfully managing the day to day IT operations along with maintaining very high standards of IT service delivery safeguarding the IT infrastructure. Role and responsibilities Strategy Implementation: Execute and oversee the existing IT strategy in alignment with the firm’s goals, ensuring effective and timely delivery … of IT projects. Team Leadership: Manage and mentor a team of IT professionals, including the Service Desk Manager, Service Delivery Manager, and IT Security & Operations Manager. Foster a collaborative and high-performance work environment. Service Desk Management: Ensure the service desk operates efficiently, providing outstanding More ❯

learn innovative technologies. This is a full-time permanent role which may be home based in the UK/Ireland or within our Shared Service Centre in Limerick. Candidates based in similiar timezones will also be considered. The successful candidate will also need the ability to work both on … a customer site and as part of a remote team. Your Responsibilities: Strong knowledge of JDE areas such as Finance, Manufacturing, Distribution, Service Management, Project Management, is desirable Apply experience with the latest JD Edwards functionality in the areas of Citizen Developer (UDOs), Orchestrations, etc Take complete … with support teams/external suppliers to ensure application issues, fixes and changes meet the business requirements and are delivered on time Provide problem management skills and proactively tackle assigned project issues and to be able to put forward and explain simple cost-effective solutions to our customers Demonstrate More ❯

during which they will be required to work on high priority incidents and other planned activities. L3 support for any BAU task (incidents/service requests/changes) ensuring SLAs are met. Assisting in resolving high priority or major, and escalated incidents, reducing service outage time for the … configuration, and maintenance of power systems (IBM AIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., Incident Management and Change Management processes. Collaboration with other team members or other teams to develop, improve automation strategies and deployment processes. Knowledge sharing, documentation … Internal and external projects support Ability to work on several customers with different implementations of supported technologies. Participation in Service Acceptance duties ensuring solutions are supportable by team. Attend customer sites or data centres to complete project and maintenance work if required. Participation in the teams out of hours More ❯

partner meetings. Implement IT policy for the org covering all technological matters, hardware and software procurement, IT services sourcing and colleague development. At senior management level, actively promote the opportunities that IT presents to the org, including the feasibility of change and its likely impact upon the business. Direct … and maintain an effective IT development team and support and develop the business Agile development approach including providing support for the team with stakeholder management and, though line management, monitoring the development approach to ensure it is adding value to the business. Establish and maintain an effective IT … delivery against the business' strategic goals and objectives, providing maximum availability and performance of IT systems and services throughout the org. Ensure the effective management of the business' IT Estate by authorising and managing the implementation, monitoring, maintenance, development and support of all hardware and software. Implement effective Programme More ❯

to provide custom-tailored solutions for your business, whatever your field may be. Our team is dedicated to providing you with the best possible service, and we are always looking for new ways to improve our products and services. We operate in different locations which includes UK, France, Germany … times, and network performance across endpoints. Collaborate with IT support teams to resolve endpoint-related issues and enhance system stability. Work on PC infrastructure management, including Active Directory, network configurations, and endpoint connectivity. Cloud & Endpoint Management Work with Azure Apps to support cloud-based endpoint management and … performance monitoring. Utilize SysTrack for Windows Autopilot, cloud-managed endpoints, and remote workforce support. Collaboration & Documentation Collaborate with cross-functional teams, including IT service management, security, and cloud teams. Maintain detailed documentation for SysTrack configurations, queries, scripts, and integrations. Train and support IT operations teams on SysTrack best More ❯

presentations to senior leadership. Essential Skills & Experience: Minimum 5 years’ experience as a Business Analyst. Proven track record with ServiceNow implementations or similar enterprise service management platforms. Strong stakeholder management and communication skills across all levels of the business. Skilled in developing clear documentation and visual process More ❯

In the fast-paced world of financial services, system stability and rapid recovery are critical to ensure service continuity for our growing customer base in this highly competitive and visible industry. Following an internal move, we have an opportunity to recruit a Senior IT Operations Manager within our 24x7 … day-to-day IT operations and must have the capability to build, develop and nurture a team, fostering a culture of accountability, resilience and service excellence. Our Enterprise Command Centre ensures the seamless operation of Nationwide by monitoring and managing all IT services—supporting both our internal teams and … for leading one of our shift teams, comprising a range of technical and managerial resources, whose aim is to maintain and improve our IT service levels, integrity and security of the technology systems which are critical to the success of Nationwide’s operational, regulatory, and strategic targets. Reporting to More ❯

In the fast-paced world of financial services, system stability and rapid recovery are critical to ensure service continuity for our growing customer base in this highly competitive and visible industry. Following an internal move, we have an opportunity to recruit a Senior IT Operations Manager within our 24x7 … day-to-day IT operations and must have the capability to build, develop and nurture a team, fostering a culture of accountability, resilience and service excellence. Our Enterprise Command Centre ensures the seamless operation of Nationwide by monitoring and managing all IT services—supporting both our internal teams and … for leading one of our shift teams, comprising a range of technical and managerial resources, whose aim is to maintain and improve our IT service levels, integrity and security of the technology systems which are critical to the success of Nationwide’s operational, regulatory, and strategic targets. Reporting to More ❯

you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on bug identification and resolution … of networking fundamentals (routing, subnets, etc.) Familiarity with APIs and integrating automation tools Strong experience with GitHub, including CI/CD pipelines and code management Power BI administration knowledge (workspaces, permissions) is desirable VMware and on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor … train and lead junior engineers. Excellent communication, problem-solving and customer service skills What's in it for you? Contribute to the success of a product that is making its mark on the global stage, at the cutting edge of innovations in technology. #winwithus Be part of a company More ❯

Role: Senior IT Service Delivery Manager Location: Leeds | Hybrid: 1-2 days office We are delighted to partner with a very exciting company within the Health sector that is embarking on a huge period of technology growth. A sleeping giant when it comes to technology, the board have recently … million 3 year technology & digital programme and this is definitely the time to be joining the journey. About the role As the Senior IT Service Delivery Manager, you will be responsible for leading a team (15+) comprising of Infrastructure Engineers and Application Support Engineers supporting around 2000 users across … based employees. You’ll have the ability to build strong relationships with key business leaders and use insights and data to drive innovation and service improvements. Providing an appreciation of the regulatory landscape and the responsibility of the team and individually to ensure compliance with regulations like PCI and More ❯

Supply & Trading GmbH To start as soon as possible, full time/part time, permanent We are seeking a highly skilled Identity and Access Management; Privileged Access Management (IDAM/PAM) Specialist to join our team. This position is pivotal in ensuring robust identity and access control measures … You will lead efforts to mitigate cyber risks, manage IDAM/PAM processes, and support the organization's growth through resilient and efficient access management systems. Your future plans Lead and manage IdAM/PAM initiatives, including Joiner-Mover-Leaver (JML) processes. Oversee access reviews and upscale certification campaigns … internal & external compliance processes related to accesses. Manage identity and access security requests through JIRA while collaborating with an agile team and a managed service provider. Oversee Local Admin Right reductions. Ensure operational efficiency & stakeholder engagement. Bachelor's or Master's in Computer Science, Cybersecurity, Information Systems, Business or More ❯

secure environment. Key Responsibilities Provide operational and administrative support for network environments across UK-based data centres and local sites. Respond to incidents and service requests within an ITIL framework. Support and manage escalations, major incidents (P1), and ticket analysis. Collaborate with internal teams across Cyber Security, Applications, and … Infrastructure. Execute and document changes following strict change control procedures. Maintain and improve asset and configuration management records (CMDB). Develop and maintain standard operating procedures (SOPs). Identify and implement automation opportunities across processes. Required Skills & Experience Active SC Clearance (must be current – expired/lapsed not eligible … and verbal). Willingness to participate in on-call support rotation (including P1 response). Desirable Skills Strong understanding of data centre architecture and service management. Experience with packet analysis and VPN/WAF/firewall solutions. Ability to troubleshoot and resolve technical issues quickly and effectively. Focus on More ❯