1 to 2 of 2 Support Technician Jobs in Swindon

As a Level 3 Apprentice IT Support Technician, you will play a crucial role in ensuring the smooth operation of IT devices within customer organisations. Over time, you will gain the necessary skills to provide 1st line IT support to end-users, leveraging the Microsoft Cloud Technology … technologies within both the customer environment and the MSP operational procedures Key Responsibilities: Cloud platform administration Device preparation for Cloud Services 1st line IT support with Cloud Expertise (Transition Phase) Collaboration and continuous learning Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud … Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build more »

Our clients are recruiting for an establishedSystems Support Technicianto fill a new challenging role. The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for assisting customers. The role involves providing technical assistance to customers, resolving issues promptly, and ensuring a … positive customer experience. Key Responsibilities: Provide technical support to customers via various channels including face-to-face interactions, phone calls, and online communication platforms. Utilize CRM systems, specifically Salesforce, for case logging, tracking, and resolution. Conduct product training sessions for customers to enhance their understanding and proficiency in using … glitches, and potential improvements before product release. Troubleshoot hardware and software issues, diagnose problems, and implement effective solutions. Minimum Requirements: Proven experience in IT support or a related field. Strong technical aptitude with expertise in Windows operating systems. Ability to interact confidently and effectively with customers of all technical more »