Remote Service Delivery Jobs in Taunton

1 of 1 Remote Service Delivery Jobs in Taunton

Education Account Manager (IT Managed Services)

Taunton, England, United Kingdom
Hybrid / WFH Options
Robertson Sumner
for students through outstanding IT provision in schools. People-Centric Culture : Work for an organisation that lives by values like passion, purpose, people, and pride—reflected in everything from service delivery to internal collaboration. Hybrid Flexibility : Enjoy a hybrid/remote role with a regional focus across the West Midlands to South West England, anchored by a collaborative … Key Role Responsibilities Build and manage strong relationships with schools, focusing on their evolving IT needs. Proactively identify and close sales opportunities, aligned with client goals. Create tailored IT service solutions, collaborating with Technical Leads to ensure excellence. Lead post-project follow-ups and ongoing service reviews to maintain client satisfaction. Produce compelling proposals and accurate quotations using … CRM tools. Actively manage and respond to pipeline opportunities and sales board leads. Promote the company’s ethos through all communications and deliver a service that drives referrals and client advocacy. Monitor and drive customer satisfaction (CSAT) data, applying learning to future engagements. Liaise with vendors to register larger opportunities and manage pre-sales involvement. Key Attributes Required Approx. More ❯
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