Technical Solutions Engineer
- Hiring Organisation
- Seymour John
- Location
- Telford, Shropshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £27,000 - £32,000 per annum
with sales, service, and technical teams, the successful candidate will play a key role in delivering high-quality technical solutions and delivering an excellent customer experience. Key Responsibilities: Providing technical support to customers and partners via phone, email, online systems, and on-site when required Collaborating with sales teams … projects, solution recommendations, proposals, and customer presentations Taking ownership of technical issues, including investigation, resolution, documentation, and escalation Logging and tracking technical issues using internal systems, ensuring accurate updates and resolution tracking Managing proof-of-concept and technical customisation projects through to completion Supporting and maintaining demonstration equipment ...