2 of 2 ITIL Jobs in Telford

support operations and deliver resolutions Strong PC skills and able to build and maintain relationships with wider IT teams, internal & external stakeholders Understanding of ITIL best practises for customer support What's in it for you If you would like to become a valued member of our team, we will ...

including sign-off of end-to-end testing strategies and defect thresholds About You Proven experience in Service Transition/Service Management, aligned to ITIL (v3 or v4) and strong operational governance practices Demonstrated experience delivering transitions across complex programmes, portfolios, and multi-supplier environments Strong end-to-end operational … during releases or hypercare phases Background working within a Systems Integrator, consultancy, or large-scale outsourced environment Exposure to public sector or regulated environments ITIL certification or equivalent service management qualifications About Us FDM is an award-winning global leader in tech and business talent solutions, backed by more than ...