Service Delivery Analyst
New Works, Telford, Shropshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Network IT
Remote (Initial 1 Week Induction in Birmingham) Salary: £35,000 - £45,000 Network IT are looking for a Service Delivery Analyst, someone who has exceptional experience in a SOC (Security Operations Centre) interfacing into clients and customers to ensure high standards of service delivery within the SOC. The successful candidate will join a successful and growing organisation, who … for incident resolution. Build and maintain professional relationships/rapports with critical client stakeholders. Curate, design and present concise and information data in monthly service reports. Experience Required Previous Security Operation Centre/SOC experience. Knowledge of SOC tooling (SIEMs, EDRs – e.g. Sentinel, CrowdStrike, Defender). A knowledge and understanding of common SOC threats. Ability to translate technical terminology More ❯
Employment Type: Full-Time
Salary: £35,000 - £45,000 per annum
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