1 of 1 Remote 2nd Line Support Jobs in Thame

Technical Product Support Engineer (2nd Line, SaaS) Team: Customer Experience Location: Thame Work Model: hybrid Work Type: Permanent Hi, we're Smoove, part of the PEXA Group. Our vision is to simplify and revolutionise the home moving and ownership experience for everyone. We are on a mission to deliver products and services that remove the … business expands, we are looking for ambitious, talented people to join us. As a cross-functional enabler, you'll play a central role in resolving complex issues, providing second-line support for escalated cases, supporting client onboarding, and coordinating key aspects of product health. Your day may begin by investigating an issue raised by CX- replicating … Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice . Technical Product Support Provide second-line support for product issues escalated by internal or external teams. Diagnose issues across the product's UI and APIs by replicating errors, reviewing logs, and isolating More ❯