Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
TripAdvisor LLC
a Senior Customer Operations Analyst, you'll apply rigorous analytics to uncover insights, drive measurable improvements, and shape customer service strategy. You'll partner with stakeholders to deliver clear recommendations, support data-driven change, and ensure every operational decision is grounded in robust analysis, directly enhancing customer outcomes. Key Responsibilities Drive measurable impact: Use advanced analytics to uncover customer … pain points, diagnose root causes, and deliver actionablerecommendations that directly improve customer service outcomes. End-to-end reporting: Own the design, build, automation, and maintenance of performance dashboards and critical reports for Operations and Product, ensuring accuracy and clarity at every level. Operational monitoring & improvement: Identify trends and anomalies in large datasets, working closely with cross-functional … a Senior Customer Operations Analyst, you'll apply rigorous analytics to uncover insights, drive measurable improvements, and shape customer service strategy. You'll partner with stakeholders to deliver clear recommendations, support data-driven change, and ensure every operational decision is grounded in robust analysis, directly enhancing customer outcomes. Key Responsibilities Drive measurable impact: Use advanced analytics to uncover customer More ❯
slough, south east england, united kingdom Hybrid / WFH Options
JSS Search
commercial, geospatial, and operations datasets to uncover insights that matter. What you’ll do: Lead advanced analytics projects, including modelling, forecasting, and deep-dive insights Translate complex data into actionablerecommendations for business leaders Work across diverse datasets – from customer journeys to operational performance and geospatial intelligence Partner with cross-functional teams to embed data-driven sustainability strategies … in SQL and Python for data manipulation, analysis, and modelling Proven background in advanced analytics, forecasting, or predictive modelling Ability to connect data with business strategy, delivering clear and actionable insights Experience with commercial, marketing, or operational data (geospatial a bonus) A collaborative mindset, comfortable influencing stakeholders at all levels Why join? Competitive salary up to £80,000 Hybrid More ❯
Newbury, Berkshire, South East, United Kingdom Hybrid / WFH Options
iDPP
role will focus on the transformation of this legacy system to meet the needs and demands of todays customers. Youll not only identify opportunities for improvement but also make actionablerecommendations and see them through to delivery. Key Responsibilities: Leading on service design and business analysis activities for the B2B customer portal transformation Reviewing legacy processes and proposing More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Nominet
policy. Strong understanding of the UK political landscape, policy-making processes, and the impact of internet-related issues on organisations. Ability to analyse complex policy issues and provide clear, actionable recommendations. Gravitas to engage senior management, board members, and external stakeholders effectively. Excellent written and verbal communication skills, adaptable to diverse professional and technical audiences. Nice to have: Familiarity More ❯