17 of 17 Remote Customer Engagement Jobs in the Thames Valley

Analyst, you will be responsible for the development and ongoing maintenance and support of the Microsoft Power Platform with a focus on Dynamics 365 (Customer Engagement) and extracting full value of the platform capability through ongoing development of Power Apps. As a Power Platform analyst you will be … the wider IT team of architects and delivery specialists and with third party partners to deliver integrations between the Microsoft Power Platform, primarily D365 Customer Engagement, external services/other applications on the estate. Your responsibilities as our Microsoft D365 & Power Platform Analyst will include: To understand and … Power Platform Analyst: Experience of developing solutions using the full capability of the Microsoft Power Platform Experience working with the Microsoft Dataverse, specifically D365 Customer Engagement Experience of working with Azure Service Bus to configure interfaces Experience working within the wider Microsoft Azure platform and PAAS environment Working More ❯

we hire: Commitment, positive realism, ethics, accountability, humanity, quality, and delight. Sound like you? Read on! About the Role We are seeking an experienced Customer Solutions Partner Team Manager to join our Revenue department's senior leadership team. This pivotal role will lead a team of Customer Solutions … Partners responsible for managing client relationships, driving product adoption, ensuring retention, and expanding revenue opportunities within our existing customer base. Key Responsibilities Team Leadership & Development Lead, mentor, and develop a high-performing team of Customer Solutions Partners Establish clear performance metrics and conduct regular reviews to ensure team … success Create professional development plans for team members to support career growth Drive a culture of customer-centricity, accountability, and continuous improvement Participate in hiring and onboarding processes to build team capacities Customer Success Strategy & Execution Collaborate with Revenue department leadership to define and implement customer success More ❯

got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving Customer Engagement and Optimizing Investments with Cisco Enterprise Agreements The Cisco Software & Enterprise Agreement Alliance Specialist role is crucial in maintaining customer engagement … of upcoming Cisco Enterprise Agreement renewals and drive them via Cisco business managers Understanding and pursuing expansion & upselling opportunities within the Cisco Enterprise Agreement engagement Engaging proactively with Cisco's aligned Software team to streamline communication and collaboration Identifying new opportunities to improve Enterprise Agreement processes, increase renewal rates More ❯

Role type: People Manager Profession: Technical Support Employment type: Full-Time Overview With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited … CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered … more from their Microsoft investment. In SCIM Security and Compliance, we actively work to secure every digital experience of our customers through industry-leading customer support. This is for an M2 job leading our support teams in EMEA delivering support for Threat Protection, products under the Microsoft Defender brand. More ❯

the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional … looking for a strategic and hands-on CRM leader to own and optimise our use of the HubSpot CRM, driving improvements across the full customer lifecycle-from lead generation through to retention and upsell. Reporting into the Head of Marketing, you'll work closely with Digital Marketing, Product Marketing … and platform optimisation. Develop and maintain lead scoring models and lifecycle stage definitions to enhance targeting and nurture journeys. Identify and deliver improvements across customer touchpoints to enhance the user journey and drive conversion. Work with Sales and Marketing managers to enrich and extend our prospect data and get More ❯

Solutions Architect Omnichannel/Customer experience 6-month contract Fully Remote My Customer is looking for a Solutions Architect to own and evolve their omnichannel commerce and customer engagement platforms. In this key role, you ll work at the intersection of business innovation and technology execution … Architecture for B2C Commerce: Take IT ownership of their omnichannel and marketplace ecosystem, continuously evolving the tools and platforms that power digital retail and customer experiences. Turn Ideas Into Reality: Partner with business teams to understand goals and pain points, then design and deliver IT solutions that move the … needle from personalized marketing to seamless shopping experiences. Champion Customer-Centric Innovation: Identify opportunities to enhance customer journeys through smarter processes and technologies and take accountability for implementing them end to end. Define and Measure Impact: Evaluate the business value of new solutions and ensure success metrics are More ❯

Solutions Architect - Omnichannel/Customer experience - 6-month contract - Fully Remote My Customer is looking for a Solutions Architect to own and evolve their omnichannel commerce and customer engagement platforms. In this key role, you'll work at the intersection of business innovation and technology execution … Architecture for B2C Commerce: Take IT ownership of their omnichannel and marketplace ecosystem, continuously evolving the tools and platforms that power digital retail and customer experiences.' • Turn Ideas Into Reality: Partner with business teams to understand goals and pain points, then design and deliver IT solutions that move the … needle—from personalized marketing to seamless shopping experiences.' • Champion Customer-Centric Innovation: Identify opportunities to enhance customer journeys through smarter processes and technologies and take accountability for implementing them end to end.' • Define and Measure Impact: Evaluate the business value of new solutions and ensure success metrics are More ❯

Solutions Architect – Omnichannel/Customer experience – 6-month contract – Fully Remote My Customer is looking for a Solutions Architect to own and evolve their omnichannel commerce and customer engagement platforms. In this key role, you’ll work at the intersection of business innovation and technology execution … Architecture for B2C Commerce: Take IT ownership of their omnichannel and marketplace ecosystem, continuously evolving the tools and platforms that power digital retail and customer experiences. Turn Ideas Into Reality: Partner with business teams to understand goals and pain points, then design and deliver IT solutions that move the … needle—from personalized marketing to seamless shopping experiences. Champion Customer-Centric Innovation: Identify opportunities to enhance customer journeys through smarter processes and technologies and take accountability for implementing them end to end. Define and Measure Impact: Evaluate the business value of new solutions and ensure success metrics are More ❯

a Marketing Assistant to ensure success. What You'll Be Doing: Product Marketing Strategy: Develop a deep understanding of target markets, buyer personas, and customer journeys to position our SaaS products effectively. Campaign Execution: Plan and oversee multi-channel marketing campaigns, including digital marketing, content creation, social media, email … and events. Market Research & Insights: Conduct competitive analysis, industry research, and customer feedback reviews to refine product messaging and marketing strategies. Customer Acquisition & Retention: Implement strategies for SEO/SEM, paid ads, content marketing, and lead nurturing to attract and retain customers. Sales Enablement: Develop compelling sales materials … or higher) or CIM qualification preferred. Leadership Skills: Experience managing and mentoring junior team members. Marketing Expertise: Strong knowledge of campaign management, customer segmentation, and sales enablement. Tech-Savvy: Hands-on experience with marketing automation, CRM, SEO/SEM, and analytics tools. Excellent Communicator: Strong written and verbal communication More ❯

of business acumen, supply chain expertise, and technical ERP systems knowledge: Proven experience working with ERP systems , ideally Microsoft Dynamics 365 F&O and Customer Engagement (CE) Strong understanding of supply chain functions , including procurement, warehousing, logistics, and demand planning Familiarity with the Field Service industry , Manufacturing processes … MRP , and Warehouse Management (Desirable) Strong analytical skills and a proactive problem-solving mindset Excellent communication and stakeholder engagement abilities Project management experience is a plus You’ll be joining a dynamic, forward-thinking business in a role that offers variety, visibility, and impact. This is a great opportunity More ❯

Gold Partner based in Milton Keynes, UK. They are looking for a D365 CE CRM Solution Architect who is highly experienced in Dynamics 365 Customer Engagement and the Power Platform. Get in touch if you're looking for your next opportunity! Responsibilities Lead design and architecture across Microsoft More ❯

Content Guru - Senior Software Developer Content Guru is a leading provider of cloud communications solutions. We help businesses worldwide enhance customer engagement and experience through our omni-channel cloud contact center and bespoke integration systems, leveraging cutting-edge technology including AI and propensity modeling to create seamless customer … as planning, reviews, and retrospectives. Support implementation of retrospective action items. Report weekly team progress to department leadership. Collaborate with other departments to meet customer expectations, including deployment coordination. Work with Product Owners to manage backlogs and set realistic deliverable timelines. Development Write code primarily in C#. Design architecture … for new application components and obtain approval for specifications. Develop applications within an Agile team to fulfill product and customer needs. Test new features thoroughly to ensure proper functionality. Coordinate with QA teams for validation before launch. Maintain and upgrade platforms, troubleshooting and fixing bugs. Share ideas for process More ❯

CRT, CREST CCT, OSCP, OSWE, OSCE, or equivalent level. • Experience: At least two years in penetration testing, covering network, web, and internal tests and customer engagements. • Tools: Proficiency with tools like Burpsuite Pro, Nessus, and other industry standards. • Communication: Strong verbal and written skills for stakeholder management, collaboration and More ❯

value to both internal teams and customers. This role involves earning and maintaining sales and technical certifications while collaborating across the business to support customer needs and reinforce vendor propositions. As a Data,Automation & AI Product and Servicesexecutive, you'll beresponsible for: Maintaining up-to-date expertise in IBM … across Softcat, IBM, and Red Hat, supported by a detailed relationship map Identifying and acting on customeropportunities and whitespace through collaboration, market analysis, and customer engagement Delivering onboarding sessions, training, and enablement content to equip sales teams with vendor knowledge and positioning strategies Participatingin office-based collaboration, in … person meetings, and customer calls to ensure alignment and feedback continuity We'd love you to have Strong understanding of Softcat and vendor technologies, with a commitment to continuous learning Excellent relationship-building and interpersonal skills Ability to achieve and maintain relevant sales and technical certifications Collaborative, proactive, and More ❯

ll Do Lead penetration testing teams to conduct penetration tests across various environments, including web applications, APIs, Cloud, and network infrastructure. Lead on-site customer engagements. Lead on developing and providing training courses. Oversee and issue detailed reports outlining findings, risks, and recommendations for remediation. Stay updated with the … CCT, OSCP, OSCE, or equivalent level. Experience : At least 5 years leading network, web, and internal penetrations tests as well as experience in leading customer engagements onsite. Leadership : Experience of supervising and mentoring penetration test teams. Training Experience : Ownership and leadership on developing and providing training courses. Tools : Proficiency More ❯

content with the right messaging, taking them away from technical, scientific language and telling the stories their customers will engage with – understanding their target customer’s problems and offering the right solutions. You’ll use modern marketing tools (Ai and automation) to help you create content at pace, and … as well as PR, events and exhibitions. You’ll work closely with internal teams (Sales and Engineers) to improve tools, workflows, and drive better customer engagement. Their audience is global and B2B, spanning but limited to: Researchers and Universities, Government, Service Providers, Remote Sensing, Assets Inspection and Security. What More ❯

content with the right messaging, taking them away from technical, scientific language and telling the stories their customers will engage with – understanding their target customer’s problems and offering the right solutions. You’ll use modern marketing tools (Ai and automation) to help you create content at pace, and … as well as PR, events and exhibitions. You’ll work closely with internal teams (Sales and Engineers) to improve tools, workflows, and drive better customer engagement. Their audience is global and B2B, spanning but limited to: Researchers and Universities, Government, Service Providers, Remote Sensing, Assets Inspection and Security. What More ❯