9 of 9 Remote/Hybrid Customer Experience Jobs in the Thames Valley

Milton Keynes office, UK based Salary: £85,000 - £120,000 per annum with excellent benefits and performance bonus Requirements for Head of Engineering: Strong experience leading large engineering organisations delivering enterprise SaaS products, or transforming legacy on premise or hosted products into SaaS models Proven leadership background managing engineering … people or more Deep technical grounding with hands on exposure to Azure, AWS or GCP, enterprise software architecture and modern engineering practices Experience of large scale platform migrations, customer transitions and maintaining service continuity Background working with blended QA teams and embedding quality engineering practices Understanding ...

Accountants Assistant - Customer Support Location: Hybrid, 3 days a week in the Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service? Do you understand why companies … financial statements, balance sheets etc? The company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. ...

third-party IT suppliers who provide essential capabilities required for the delivery and maintenance of IT systems and services. responsible for the Costa customer experience across customer facing services within the Digital and Loyalty operations, e.g. the Service Desk performance, provision of end user computing services, hardware … support key business operations. Who you are It’s your unique ingredients we’re interested in: An experienced Service Management professional, with strong working experience within complex operational environments. Able to work flexibly and adaptably within a maturing and transforming environment and apply practical experience of managing technology ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the South Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service? Do you understand why companies … financial statements, balance sheets etc? The company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role As Account Manager at Celestra, you will lead the successful delivery … Youll Bring Experienced Project Manager: A proven track record of successfully managing complex projects, particularly in the hospitality and retail sectors. You will have experience in leading cross-functional teams, managing resources, and ensuring project success. Strong Relationship Builder: You excel in building and maintaining long-term client relationships ...

infrastructure usage to ensure cost efficiency, maintaining spend within agreed budgets. Ensure the optimal performance of cloud services , delivering a seamless and high-quality experience for end users. Take accountability of the on-call rota , ensuring appropriate coverage, managing participation, and leading rapid incident response to maintain service availability. … metrics such as system availability, uptime, and response times to inform decision-making and improvement initiatives. What you’ll need to succeed Essential: Experience in a leadership role , including mentoring, developing team members and promoting good governance practices. Strong technical expertise in cloud infrastructure design , deployment (CI/ ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...

Digital Product Manager to design world-class user experiences across our digital products in British Gas, ensuring they meet commercial goals and customer needs. About the role Key accountabilities include: Shape product vision, strategy, and roadmaps for Credit Energy across Core and Partner products. Own and manage product backlogs … prioritising features and guiding delivery squads. Drive development of seamless digital journeys and end-to-end customer experiences. Collaborate with designers, engineers, analysts, and commercial teams. Gather and act on customer and partner feedback to improve NPS. Monitor product performance, manage improvements and bug fixes. Stay informed ...