17 of 17 Remote/Hybrid Customer Experience Jobs in the Thames Valley

Account Manager. Key Account Manager, Account Manager, Customer Account Manager, Client Manager. An experience Account Manager who thrives on building long-term partnerships and delivering real commercial value for clients. Working for a market-leading technology provider that supplier digital and hardware solutions across the Hospitality sector. Helping … some of the UKs best-known hospitality brands improve customer experience, speed of service and sales performance. Role created due to growth, excellent long-term prospects within the business in a market that is performing really well. Depending on experience level - £50,000 - £60,000 This ...

together to deliver meaningful outcomes at pace. We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations … through a period of major transformation, including the migration to the ENSEK Ignition platform. The role shapes product-aligned, outcome-driven architecture that improves customer experience, strengthens operational performance, and simplifies the technology estate. Acting as the key architectural partner for Product, Engineering, and Delivery teams, the Domain ...

Line Engineer Loation: Remote (UK-based) with customer site visits as required Full-time | Permanent | Monday–Friday, 9:00am–5:30pm Join a Growing Microsoft Cloud MSP Our client is a fast-growing Managed Service Provider helping businesses unlock the full potential of Microsoft Cloud technologies. Their services cover … Senior Engineer leading project delivery, a trusted outsourced service desk, and a network of specialist contractors. They’re now looking for a proactive and customer-focused 2nd Line Engineer to help support their next stage of growth. The Opportunity This role is ideal for someone who enjoys variety, autonomy ...

Salesforce Technical Lead Salary: £50,000- £55,000 per annum (depending on experience) 12-month Fixed Term Contract (Full time - 35 hours per week) Hybrid Working Home Based/Princes Risborough Were Association for Project Management (APM). Were a professional membership organisation that sets the standards … responsible for ensuring the effective design, development, integration and optimisation of Salesforce CRM, Sales Cloud and Marketing Cloud, supporting APMs strategic digital roadmap and customer experience ambitions. You will work closely with the Salesforce Product Owner, Revenue Operations Product Owner, Business Analysts, IT & Digital Team colleagues and wider ...

Accountants Assistant - Customer Support Location: Hybrid, 3 days a week in the Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service? Do you understand … companies use financial statements, balance sheets etc? The company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the South Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service … understand why companies use financial statements, balance sheets etc? The company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience ...

Nutanix Customer Success Manager - Nutanix, HCI, DC - Hybrid - £45,000 - £50,000 plus £5K bonus Do you want to work for a company with a clearly defined vision & strategy to set the industry alight? Do you want to be a key figurehead between a leading provider of IT services … company that provides real opportunities to develop on both a personal and technical level? Opportunity to join an epic business as a Nutanix Customer Success Managerwithin a key team where you will work with many different parts of the team to assist clients in maximising their use of Nutanix ...

Work across multiple categories About the Role We're hiring a Microsoft Power Platform Support Engineer to help deliver outstanding support to our growing customer base. If you're passionate about solving problems and delivering excellent customer experiences, this is a great opportunity to join a dynamic team … Stay up to date on platform updates and share insights with customers and team Contribute to service improvement and internal knowledge base Ideal Skills & Experience Experience in a troubleshooting, technical support or similair based position Experience supporting Power Platform (Power Apps, Power Automate or Power BI) Exposure ...

together to deliver meaningful outcomes at pace. We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations … standards required to evolve and scale the Field Mobile Platform. The role ensures that our mobile applications deliver a unified, performant, secure and resilient experience that enables thousands of field colleagues to work efficiently, safely and effectively every day. The role is expected to use automation, data ...

together to deliver meaningful outcomes at pace. We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations … architecturally sound and strategically aligned. Architectural Decision Support & Trade-Off Analysis - Lead option evaluations and design assessments, articulating trade-offs across cost, complexity, customer impact, delivery risk, strategic alignment and long-term maintainability. Governance, Risk & Compliance Leadership - Act as the escalation point for design risk, ensuring decisions remain compliant ...

together to deliver meaningful outcomes at pace. We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations … standard, supporting extensible products across Salesforce, knowledge and AI platforms, improving team delivery processes, delivery of functional and non-functional requirements and improving our customer experience. This role will lead the implementation of Salesforce strategy across the organisation, ensuring consistent working practices are implemented, monitors and supported as required ...

roles - 2016/2019/2022/2025 Exposure and troubleshooting knowledge with networking related items - firewalls/switches/wireless etc... 2+ years' experience working with medium-large businesses Excellent knowledge of user & group management (on-premises/Entra) Excellent knowledge of scripting and RPA automations Ability … learn on your feet Strong communication skills Excellent troubleshooting and problem resolution skills Excellent customer experience Positive attitude to work Strive to continuous improvement Able to work independently under pressure Minimum of 3 years' IT experience in a corporate or services environment Driving license and own transport ...

looking for a highly experienced Senior Service Designer to join their team and play a key role in shaping seamless, end-to-end customer experiences within the telecommunications space. This is an opportunity to work on complex, large-scale services spanning both fixed and mobile connectivity. Key Responsibilities Lead … complex technical and business requirements into intuitive, user-centred service experiences Collaborate closely with cross-functional teams including product, engineering, and network specialists Map customer journeys, identify pain points, and drive continuous service improvement Facilitate workshops and stakeholder sessions to align on service vision and outcomes Ensure service design ...

market-leading technology provider that supplier digital and hardware solutions across the Hospitality & Retail sectors. Helping some of the UKs best-known brands improve customer experience, speed of service and sales performance. Role created due to growth, excellent long-term prospects within the business in a market that … business, has already grown over 15% naturally, but now needs a dedicated professional to get the full potential from the market. Depending on experience level - £55,000 - £60,000 + £5K Car Allowance + Commission scheme (Another £10-15K approximately) This Business Development Manager job will suit ...

infrastructure usage to ensure cost efficiency, maintaining spend within agreed budgets. Ensure the optimal performance of cloud services , delivering a seamless and high-quality experience for end users. Take accountability of the on-call rota , ensuring appropriate coverage, managing participation, and leading rapid incident response to maintain service availability. … metrics such as system availability, uptime, and response times to inform decision-making and improvement initiatives. What you’ll need to succeed Essential: Experience in a leadership role , including mentoring, developing team members and promoting good governance practices. Strong technical expertise in cloud infrastructure design , deployment (CI/ ...

looking for a highly experienced Senior Service Designer to join their team and play a key role in shaping seamless, end-to-end customer experiences within the telecommunications space. This is an opportunity to work on complex, large-scale services spanning both fixed and mo... LFWQ1_UKTJ ...

Marketplace Cloud Enablement: This team leads the charge in cloud marketplace transformation, aiming to be a market leader by delivering a simple, transparent, and customer‐centric experience. Their mission is to maximize long‐term gross profit from new and existing customers by offering simple and transparent solutions to procure … Marketplace trends and developments. Provide proactive and reactive co‐sell support to sellers and hyperscaler teams, including assisting with developing proposals, demos, and other customer‐facing materials. Continuously monitor and analyze Cloud Marketplace performance data to identify opportunities for growth and improvement. Assist Sales and Operations teams with ...