2 of 2 Remote Customer Insight Jobs in the Thames Valley

platform stability, feature delivery, user experience, catalogue performance, and commercial optimisation. Lead the 2026 AI-Orchestrated Learning Engine, embedding adaptive pathways, personalised delivery, and intelligent reporting. Use analytics and customer insight to drive adoption, engagement, and retention across our SME base. Champion the learner and client voice through continuous discovery, testing, and iteration. Collaborate with technology and design More ❯

Senior Customer Services Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)-making memories that will last a … With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. … The Customer Services Analytics Team is seeking a Senior Analyst who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence valuable change, and is looking to join a fast-growing all-star team dedicated to providing the highest quality data More ❯