6 of 6 Remote/Hybrid Customer Insight Jobs in the Thames Valley

portfolio. This is a high-impact role where you'll define product strategy, own multi-year roadmaps, and deliver innovative solutions that enhance both customer and agent experiences. Working closely with the Head of Agent Experience, you'll bring together business, operational and technology teams to deliver meaningful change … scale, ensuring products remain aligned to customer needs, business priorities, and future growth ambitions. What You'll Be Doing as our Product Manager , you'll take ownership of the full product lifecycle, from defining the vision through to delivery and continuous improvement. Create and deliver a clear product vision ...

This role is focused on leading products within the data domain, driving the vision, strategy and delivery of data-driven capabilities that enable better customer experiences, operational efficiency and business decision-making. Working within a mature Agile environment, you'll collaborate with engineering, architecture, data and business teams … Analytics and Business stakeholders to deliver high-value products. Translate business requirements into epics, features and user stories. Drive data-led decision making through customer insight, analytics and product performance metrics. Balance customer, commercial and technical priorities to maximise product value. Identify and manage delivery risks, dependencies ...

passionate about transforming customer experiences across every contact channel? As our Contact Channel CX Lead, you'll be at the heart of shaping how our customers interact with us, ensuring the right message reaches the right person, at the right time, through the right channel. You'll lead … your opportunity to make a real impact. What you'll be doing as Contact Channel CX Lead Channel Oversight: Oversee and continuously optimise customer contact journeys across all inbound and outbound channels, including telephony, IVR, webchat, WhatsApp, email, SMS, online account management, and outbound communications. Team Leadership: Lead ...

earlier stages of your career with a passion for creating exceptional digital experiences? Do you enjoy bringing together Graphic Design, UI Design, UX Strategy, Customer Experience and Website Design to deliver innovative, user-centred solutions? We're looking for a talented Digital Designer with a strong understanding of User … Experience (UX) and Customer Experience (CX) to join our client's growing Digital Team. This is a fantastic opportunity to play a key role in shaping and enhancing the digital journey across the organisation's products, services and websites. Working collaboratively with stakeholders across the business, you'll design ...

actionable insights. You will manage and optimise paid digital activity across multiple websites and channels, monitoring performance, producing reports and identifying opportunities to improve customer acquisition, conversion and ROI. The role is primarily remote, with one day per week in the Reading office and occasional travel to other … channels. Analyse key metrics including CPC, CPA, conversions, ROAS and ROI. Produce performance reports and dashboards, communicating clear insights and recommendations. Use data and customer insights to continually optimise campaign performance. Test audiences, creative, messaging and targeting to improve results. Manage campaigns across multiple websites/brands, aligning activity ...

create new opportunities, strengthen existing relationships, and accelerate business growth.You'll play a pivotal role in expanding our HPE Networking business, using market insight, commercial expertise, and strategic account development to help partners maximise their potential. Working within a fast-moving technology environment, you'll be empowered to influence … Networking advisor.Drive partner engagement, solution adoption, and market penetration.Collaborate with HPE and internal teams to deliver successful go-to-market initiatives.Use market intelligence, customer insights, and business data to identify opportunities for growth.Lead business reviews, account planning sessions, and strategic partner discussions.Manage pipeline development, forecasting, and business performance reporting.Promote ...