1 to 3 of 3 Customer Retention Jobs in the Thames Valley

Parts Customer Service Advisor Interaction Recruitment are looking for a temporary parts customer advisor to support our client in Reading, RG2. Previous Parts Advisor experience is crucial for this role. Location: Reading, RG2 Salary: £12 per hour Contract: 4 week contract minimum Monday to Friday 8.00am/6pm … advisor will need to ensure that walk in and telephone customers are promptly dealt with. Check stock levels and deliveries. Maximise sales and maintain customer retention. Passion for the product and delivering incredible customer service. Ordering parts from suppliers to the dealership. Reporting lost or damaged stock. Deliving … vehicle parts to customers. The Ideal Candidate Excellent communication and organisational skills. Commitment to delivering customer excellence. A keen eye for detail. Core skills in computing are essential, including web systems, email and use of excel. Work well within a team. If you're excited about this role and more »

you will play a crucial role in enhancing and expanding our current Dynamics 365 environment, integrating it into all facets of our sales, marketing, customer data management, and engagement strategies. Your responsibilities will include: Taking product ownership of the Dynamics 365 platform in the UK, covering Sales (CRM), Client … Care, Field Services, and Customer Voice. Managing the deployment and customization of the Microsoft Dynamics 365 environment to align with business needs and requirements. Gathering and documenting business processes, and advising on future state improvements. Acting as the primary contact for Microsoft Dynamics internally, offering daily support to super … all data feeds comply with GDPR. Managing the UK CRM/Lead Management strategy in alignment with business objectives. Overseeing the development of a customer lifecycle journey, identifying touchpoints, opportunities, recommendations, and strategies at each stage. Building, executing, and optimizing targeted automated sales/marketing journeys to boost lead more »

support on a wide variety of client accounts. You will build detailed, accurate and insightful weekly and monthly reports. You will also provide excellent customer service and communications in this client-facing role and assist in the delivery of campaigns, tasks, and projects. Key Responsibilities Build and maintain Revenue … useful insights on which Account Managers can build CRM strategies Build great relationships with all clients, providing hands-on support and excellent levels of customer service and ensure the smooth running of client accounts Brief, design, build and deploy best practice email and SMS campaigns Build and optimise marketing … automations to drive client revenue & customer retention Assist in identifying upsell opportunities and driving revenue growth for clients Maintain client timesheets and time tracking Attend client meetings/calls as required, taking minutes and communicating actions and decisions to all stakeholders Develop and maintain an understanding of more »