24 of 24 Remote/Hybrid Customer Service Jobs in the Thames Valley

Customer Service Advisor/Customer Support Agent An exciting opportunity for a Customer Service Advisor/Customer Support Agent to deliver high-quality customer service and technical support within a hybrid contact centre, providing professional, empathetic and solution-focused support to customers. … youve also worked in the following roles, wed also like to hear from you: Customer Service Representative, Contact Centre Agent, Technical Support Advisor, Call Centre Agent SALARY: £25,235 per annum + Benefits LOCATION: Hybrid Working from Home and 2 Days per Week from the office in Thame ...

annum Working Hours: 9am – 4pm (Monday to Friday; 32 hours per week) About ClearTrust MSP ClearTrust MSP is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. We pride ourselves on exceptional customer service and technical excellence. The Opportunity We are looking for a motivated and customer-focused 1st Line Support Technician to join our friendly technical team in Reading. This is an excellent entry-to-mid level role for someone who enjoys solving technical problems and delivering outstanding support ...

Field Service Engineer - Covering the South Coast Salary: £40,000 - £45,000 Location: South Coast/Field Based Hours: Flexible field-based schedule starting from 9:00am. Most days consist of 1-2 planned jobs, with engineers finishing once daily work is completed. 40 hours per week, Voluntary overtime … weekends if available Benefits Company van & fuel card Phone & laptop provided 22 days holiday + bank holidays Pension scheme Death in service (2x salary) Private healthcare after 1 year service Quarterly performance-based bonus About the Company Established for nearly 20 years, this independently owned specialist equipment provider ...

Buckinghamshire Salary: Up to £34,000 Set-up: Hybrid Working, Occasional Client Site Visits Required The Opportunity We're working with a growing and customer-focused IT provider looking to add an enthusiastic IT Support Engineer to their technical team based in Aylesbury. This is a fantastic opportunity … Line experience who enjoys a varied role combining remote support, onsite client interaction, and project exposure. You'll be joining a collaborative environment where customer service and technical delivery are equally valued, supporting a broad client base across Microsoft environments and modern cloud technologies. Responsibilities Providing ...

development of our people, offering continuous opportunity to those who earn the right. Role Outline: Onboarding Associate’s provide the highest level of customer service to our contractors, Sales partners and internal teams. They are a contractor’s sole point of contact during the onboarding process … packs Attend periodical internal training sessions on compliance matters and legislation Management of onboarding cases through a workflow tool Delivers a high level of customer service to both internal and external customers Responsible for the updating of contractor onboarding status to Sales partners and online portal Responsible ...

high-security, fast-paced public-sector setting, the role requires delivering expert 2nd/3rd line technical support while also contributing to long-term service transformation, infrastructure modernisation, and operational automation initiatives. You will work at the centre of enterprise identity and access management, ensuring stability, security, and performance … skills, deep protocol-level understanding, and the ability to diagnose complex issues across interconnected systems and multi-layered identity architectures. In addition to BAU service delivery, the Active Directory Specialist contributes significantly to project work, including design and installation of new systems, obsolescence remediation, configuration enhancements, and security-driven ...

Service Desk Analyst | Abingdon - Onsite (1 day remote) | 3 Month Temp Contract | £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Service Desk Analyst on a 3-month temp contract. The Temporary IT Service Desk Analyst role … often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help them ...

Service Desk Analyst Abingdon - Onsite (1 day remote) 3 Month Temp Contract £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Service Desk Analyst on a 3-month temp contract. The Temporary IT Service Desk Analyst role … often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help them ...

fantastic new opportunity for a Field Service Engineer to work in the retail industry has arison. As a Retail Field Service Engineer, you’ll be at the forefront of keeping essential retail technology running at its best. Supporting cutting-edge weighing, labelling, and in-store systems … performance. It’s a remote-based role with plenty of autonomy, backed by a knowledgeable and supportive team. What You’ll Be Doing Install, service, and repair retail equipment directly at customer sites Diagnose faults quickly and deliver effective, first-time fixes Provide outstanding customer service ...

Consultant will be operating at the intersection of functional consultancy and technical delivery, supporting the design and implementation of solutions across Dynamics 365 CRM (Customer Engagement), Power Platform, and Azure-based systems. This role will work closely with clients, business stakeholders, project teams, and architects to understand requirements … areas such as data modelling, data migration, and integration design within Dynamics 365 environments. 3. Configuration & Delivery Configure and customise Dynamics 365 CRM (Customer Engagement), including: Entities, forms, views, dashboards Business rules, workflows, and Power Automate flows Plugins, custom actions, and extensions Build Power Platform components such as model ...

Technical Support Agent/Customer Service Advisor– Automotive Systems Location: Denham (work from the office) Hours: Monday–Friday 7am–6pm, plus some Saturdays (shift system,hours splitted) Hourly Rate: £14.10 per hour (depending on experience) About the Role Our client is partnering with a leading windscreen replacement service … qualified vehicle technician. A general interest or basic understanding of vehicles is helpful, but your main focus will be providing technical and customer support via remote connection tools. Key Responsibilities Connect remotely to vehicles using specialist tooling to perform ADAS camera calibration Provide high-quality support to customers ...

work +£30-£35 ph +Inside IR35 Role overview You'll work closely with a small, experienced group of IT professionals providing high-quality, customer-focused IT support to end users across the EMEA region. The role is hands-on and varied. Support is delivered face to face, remotely … support workflows, and assist with troubleshooting using platforms such as Microsoft 365. What we're looking for * "Can Do/Can Learn" attitude * Strong customer service and communication skills * Calm, structured problem-solving under pressure * Good time management and prioritisation * Ability to work independently and as part ...

/or Linux environments Monitoring server health, disk usage, CPU/memory utilization, and system/application logs Managing user access, permissions, roles, and service accounts Ensure system uptime, stability, and performance, meeting defined operational SLAs Drive and contribute to root cause analysis (RCA) and problem management, identifying recurring … recovery concepts Good Understanding of ITSM processes Good Understanding of change management process and its workflow Strong ITIL knowledge (Incident, Problem, Change, Release) Excellent customer service and communication skills Excellent written and verbal presentation skills Demonstrates accountability, passion and ability to learn quickly Ability to deal with ambiguity ...

grow a portfolio of existing retail, wholesale, and distributor accounts through strong relationship management and account development Identify opportunities to maximise revenue within existing customer accounts Generate and convert new business opportunities across retail and trade channels Build relationships with key national retailers, wholesalers, and distribution partners Support product … forecasting, and strategic commercial planning Deliver engaging presentations and sales pitches to prospective customers and partners Work collaboratively with internal teams to ensure excellent customer service and account support Attend customer meetings, trade events, and exhibitions across the UK as required You must have: Proven experience ...

grow a portfolio of existing retail, wholesale, and distributor accounts through strong relationship management and account development Identify opportunities to maximise revenue within existing customer accounts Generate and convert new business opportunities across retail and trade channels Build relationships with key national retailers, wholesalers, and distribution partners Support product … forecasting, and strategic commercial planning Deliver engaging presentations and sales pitches to prospective customers and partners Work collaboratively with internal teams to ensure excellent customer service and account support Attend customer meetings, trade events, and exhibitions across the UK as required You must have: Proven experience ...

Building Management Systems (BMS), HVAC, Fire, and Digital Remote Operations portfolios. Sitting at the intersection of Sales, Solution Architecture, and Operations, the role converts customer operational challenges and installed-base opportunities into scalable, profitable, and operationally deliverable Managed Services solutions. The position plays a critical role in transitioning customers … from traditional reactive service models to remote-first, data-driven, performance-based services. The role spans the full lifecycle from pre-sales engagement and proposal leadership, through commercial structuring and bid support, to operational mobilisation and service activation—ensuring technical credibility, margin protection, and delivery readiness. In this ...

inbound enquiries, trade show leads, and marketing campaigns Support ongoing sales and marketing initiatives/events Work closely with senior commercial leadership on customer engagement activity Maintain CRM and prospecting activity records Develop knowledge of warehouse automation , software , ecommerce, retail, and fulfilment sectors Ideal Candidate Profile Graduate calibre … sales/business development Comfortable speaking with businesses and building relationships Motivated by progression and career development Experience in SDR, BDR, recruitment, marketing, retail, customer service, or outbound sales environments would be advantageous Working Environment Hybrid working structure 3 days per week in the Bracknell office (Monday, Tuesday ...

tasks: Your primary responsibility as an Account Executive is to represent Hornetsecurity as our partner base's central point of contact and provide excellent customer service to empower our partners. You will be expected to find innovative ways to introduce and cross-sell our complete portfolio, expand your ...

tasks: Your primary responsibility as an Account Executive is to represent Hornetsecurity as our partner base's central point of contact and provide excellent customer service to empower our partners. You will be expected to find innovative ways to introduce and cross-sell our complete portfolio, expand your ...

retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You've probably already seen us in action, we're trusted … ongoing ownership, governance, optimisation and continuous improvement of the platform once live. You'll be comfortable working across the Atlassian ecosystem, including Jira, Jira Service Management, Jira Work Management and Jira Assets, creating a scalable, integrated platform that supports teams across VoCoVo. A critical element of this role will ...

finance and sales teams as well as external stakeholders, insurancebrokersand customers alike, tomaintaincredit risk controls within an existing framework and provide a unique service to our customers. As a Credit Underwriting Manager , you'll be responsible for : Analyse customer risk profiles and validate automated credit scorecards Produce monthly ...

teams as well as external stakeholders, insurance brokers and customers alike, to maintain credit risk controls within an existing framework and provide a unique service to our customers. \n \n As a Credit Underwriting Manager, you'll be responsible for: \n \n Analyse customer risk profiles and validate ...

rather than a support function. Theyre now hiring a Nutanix Engineer to help run and improve the hosting platform that underpins regulated, high-availability customer services. This is a production environment where reliability matters. Youll be involved in day-to-day platform operations, upgrades, performance tuning, incident response, lifecycle … tooling Cross-functional infrastructure teams Nice to Haves VMware to Nutanix migrations VMware vSphere Ansible Security or compliance-led environments Root cause analysis/service improvement work Why Join/Projects A lot of infrastructure roles talk about scale, but this one genuinely has it. Youll be supporting critical ...

systems that help operators build their businesses and those which enable third parties to utilise our inventory. We provide the tools which help our customer services team provide world class service to travellers and operators internationally. About the Role We’re looking for a Senior Software Engineer … through life’s challenges. Health benefits . We offer great coverage and competitive premiums. Traveller first: We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. Execution is our edge ...