16 of 16 Remote/Hybrid Customer Service Jobs in the Thames Valley

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role, you will be responsible … providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service requests for the repair of business equipment. Performing fault diagnosis and implementing ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the South Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service … company are a leading FinTech Software Company, experiencing growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role is the perfection option for someone with ...

supervisory experience who enjoys combining people management with technical project delivery. The Role As IT Support Operations Manager, you'll lead a small Service Desk team, ensuring the delivery of a high-quality IT support service across the business. Alongside managing day-to-day support operations … more complex issues. This is a varied, hands-on position where no two days are the same, offering the opportunity to influence IT service delivery while remaining technically involved. Key Responsibilities Manage, mentor and develop a small Service Desk team. Oversee daily IT support operations, ensuring excellent customer ...

high-security, fast-paced public-sector setting, the role requires delivering expert 2nd/3rd line technical support while also contributing to long-term service transformation, infrastructure modernisation, and operational automation initiatives. You will work at the centre of enterprise identity and access management, ensuring stability, security, and performance … skills, deep protocol-level understanding, and the ability to diagnose complex issues across interconnected systems and multi-layered identity architectures. In addition to BAU service delivery, the Active Directory Specialist contributes significantly to project work, including design and installation of new systems, obsolescence remediation, configuration enhancements, and security-driven ...

month contract. This is an excellent opportunity for an organised administrator who thrives in a fast-paced environment and enjoys delivering outstanding customer service while managing high volumes of work. There is no phone work involved with this role! Key Requirements: Exceptional attention to detail and accuracy Strong … customer service and communication skills Professional email writing and correspondence skills Ability to work to deadlines and manage high workloads IT literate with experience using CRM systems Good Excel skills Flexible, adaptable, and able to prioritise effectively Ideally have knowledge with Dynamics 365 The Package: Salary ...

expertise. Unique in the industry, Reliance High-Tech/Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with … highest stakes, and always with integrity and customer focus A 1st Line Service Desk Analyst acts as the Single Point of Contact (SPOC) for all Incidents, Service Requests, and Events relating to electronic security systems. Operating within Service Desk framework, the role ensures issues are logged ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … Product, and Finance to ensure everything we offer through partners is both deliverable and profitable at scale. You will: Design and develop repeatable managed service offerings for indirect partners Shape commercially compelling propositions, pricing models, and service documentation Negotiate contracts, SLAs, and commercial terms with strategic partners ...

office administration, clerical work, and financial processes, with a solid understanding of Microsoft Excel. Strong communication skills, both written and oral, with a customer-focused approach. The ability to prioritise and re-prioritise tasks effectively in a fast-paced environment. A flexible, adaptable mindset, and a problem-solving attitude. … driving licence, as travel to different locations may be required. Formal qualifications such as RSA II or NVQ Level 2 in Administration/Customer Service are desirable. Why Join Us? Flexible Working: Embrace a hybrid working pattern that suits your lifestyle. Professional Development: Enhance your skills and experience ...

37.5 per week, Monday – Friday ** The Role – Technical Support Engineer, Medical Pathology Analysers This market leader seeks to recruit a technically motivated and customer focused Technical Support Engineer, responsible for: Providing technical support and first line technical fixes via telephone and by using connectivity tools Supporting customers with technical … issues on a range of medical diagnostic analysers Guiding users through troubleshooting via phone and video calls Escalating unresolved technical issues to the Field Service Engineering team Your Background – Technical Support Engineer, Medical Pathology Analysers To succeed in this exciting role, you must be able to demonstrate: A competent ...

with best-in-class vendors to deliver cutting-edge networking products to our partners across the UK and Europe. we pride ourselves on being customer-focused, technically knowledgeable, and passionate about what we do. We are a privately owned, award-winning business that has become a recognised leader … trusted advisor, helping clients identify the right solutions for their business, driving revenue and gross profit growth, and ensuring long-term customer satisfaction. Principal Duties: Retain, manage and grow a portfolio of existing reseller and MSP accounts. Identify and develop new business opportunities within your territory. Understand client needs ...

materials to trade professionals across the South East. Established over three decades ago, the business has built an outstanding reputation for technical expertise, exceptional customer service and extensive product knowledge, offering a comprehensive range of roofing solutions from many of the industry's leading manufacturers. The Role … collaboration with internal departments to ensure opportunities are managed efficiently from initial enquiry through to order. Key responsibilities include: Promote the business and its service to existing and potential customers to generate new business Market activities to support company profile and sales opportunities Source potential new customers Research growth ...

Operations Manager Windows Server, Linux, VMware ESXi, Windows 10/11 Remote with Customer Site Visits £65,000 - £70,000 + Bonus & Benefits We're looking for an experienced NOC Operations Manager to lead the Network Operations Team and play a key role in managing and evolving a complex … Windows Server, Linux) supporting customers across Finance, Manufacturing, Retail and other sectors. This is a remote-first opportunity with occasional travel to company and customer sites, giving you the flexibility to work from home while remaining hands-on with cutting-edge infrastructure and technologies. What you'll be doing ...

documents. Able to work in a global, multicultural environment. Able to influence and build relationships at all levels of staff. Must demonstrate a proactive, customer‐focused attitude and understand the fundamentals of customer service. Exceptional analytical and problem‐solving skills, e.g., root‐cause analysis. Ability to manage conflict ...

definition and delivery of solutions based on Microsoft 365. The role will work with our customers to design and implement quality solutions, taking the customer on a journey to leverage Microsoft 365 in meeting their needs and ensuring time, cost and quality expectations are successfully achieved. The Modern Work … individual and team player with a ‘make it happen’ attitude. Someone who aspires to be or is a thought leader and can take the customer on a journey of transformation. Broad knowledge of solution delivery patterns and practices, application lifecycle management approaches, with experience gained through all phases from ...

/Swindon and the surrounding areas. This field-based role offers the opportunity to grow existing accounts, win new business and build long-term customer relationships while selling a comprehensive range of industrial, engineering and automotive consumables. What You'll Be Doing As the Area Sales Manager … responsible for developing your territory by: Winning new business and expanding existing customer accounts. Building strong, long-term relationships with customers across your region. Promoting a broad range of industrial and automotive consumable products. Achieving sales targets through regular customer visits and effective territory planning. Negotiating commercial agreements ...

together to deliver meaningful outcomes at pace. We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations … provide technical leadership for the mobile engineering domain, helping to build world-class applications that enable our Field Engineers to deliver exceptional customer service. You'll play a key role in shaping technical strategy, driving engineering excellence and ensuring our mobile platforms remain scalable, reliable and innovative. ...