1 to 25 of 51 Remote/Hybrid Customer Service Jobs in the Thames Valley

Customer Service Advisor - END OF CONTRACTS Specialist Location: Berkshire, Sleugh, South East England Job Type: Temporary, Full-Time Industry: Banking and Finance/Customer Service and Call Centres Salary: £14.88 per hour Benefits: Hybrid working arrangement – two days per week WFH after training is completed … Description The Customer Service Advisor provides excellent support and guidance to customers within the banking and finance sector. The role involves managing inbound customer enquiries via telephone, email or online platforms, resolving issues efficiently and accurately, and ensuring a positive customer experience at all times. ...

motivated customer service sales support administrator is required for our prestigious market leading, award winning, Sunday Times Fast track 100 engineering client . In return there is a generous salary of 27k- 29k+ dependent on experience and excellent benefits including generous holidays, great bonus, good contributory pension scheme … insurance, in a permanent stable company that rewards their employees. Apply now! This exciting entry level sales role would suit a proactive and driven customer service professional with excellent communication, organisational skills and professional friendly telephone manner. You will be supporting the sales and hire teams to deliver ...

Position: Service Desk Technician Location: Oxford (Hybrid working, 3 days per week in the office, 2 days working from home) Salary: £26,437 - £43,519 per annum (dependent on experience) Hours: Monday - Friday (09:00 - 18:00) Experience: IT Support, Service Desk, Helpdesk, Technical Support, Customer Service … Services, IT Technician The Opportunity Thompson & Terry Recruitment are delighted to be working with our long-standing client, who are looking to recruit a customer-focused and enthusiastic Service Desk Technician to join their growing team. As a Service Desk Technician, you'll be the first point ...

resolving incidents, administering print management platforms, and ensuring printing services run smoothly through proactive remote monitoring and troubleshooting. You'll work closely with customers, service desk teams and third-party vendors to keep service levels high and disruption to a minimum. What You'll Be Doing Remote Print … management platforms, including user access, reporting and device settings Support printer onboarding, device replacements and system upgrades Implement print policies and standardised configurations across customer environments Incident & Problem Management Respond to incidents and service requests within agreed service levels Investigate recurring issues and perform root cause analysis ...

your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Service Delivery TeamThis is an exciting opportunity to join a growing and high performing part of Softcat's business as a Service Delivery Manager. … Service Delivery Team is a proficient, fast-paced, and exciting team who are committed to providing excellent customer service. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology ...

Support with Dover District Council! You will deliver first and second line technology support for the Council. First line will be through a service desk function and second line through investigation, use of tools, and detailed knowledge. Responsibilities: Ensuring availability of services to staff, councillors and residents Setup, securing … Oracle Desirable skills: Basic understanding of information technology principles, including computer hardware, software, mobile devices, networking and cloud-based services Understanding of customer service principles and the importance of providing a high-quality support service Knowledge of cyber security best practices, including password management, data protection ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the Wokingham office Why : FinTech Software Company experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service? The company … leading FinTech Software Company, experiencing growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role is the perfection option for someone with an Accountancy qualification ...

Solutions, this Level G role will be the single point of accountability for HRIS strategy, product ownership, configuration, release management, integration architecture, vendor performance, service stability, data integrity and operational compliance. The role will work closely with People & Culture, Digital, Finance, Procurement, Digital Security, Data Privacy, external vendors … business partners to find opportunities to simplify processes, improve employee experience, increase automation and adopt AI-enabled HR services. Define and maintain the HRIS service catalogue, clarifying what is in and out of scope for the team, and act as the senior customer concern point for HRIS incidents ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking … strong human insight and communication.Klipboard’s brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. Our passion is to provide customers with an advantage in their incredibly competitive world. We have done this so far by providing flexible ...

expertise. You'll work alongside experienced specialists, sales teams, partners, and leading technology vendors, demonstrating hands-on experience in solution design, product knowledge, and customer support whilst maintaining industry-recognised vendor accreditations. We're not here to sell you a job. We're here to invite you into … backgrounds . If you need adjustments during the recruitment process, just ask. What You'll Be Doing Designing and configuring technology solutions that meet customer requirements. Support sales teams by creating bills of materials and solution recommendations. Demonstrating expertise around the HPE Datacentre, networking and security portfolio. Respond ...

direction for one of the most important areas of Retail Technology, supporting both residential and business customers across the full energy supply journey. From customer acquisition, propositions and pricing through to contract lifecycle management, meter reads, rating, billing, payments, collections, debt, settlements, forecasting, regulatory reporting and customer service … make the complex feel simple. Working within our enterprise guardrails, you'll balance standardisation and platform reuse with the flexibility needed to meet different customer, commercial, operational and regulatory needs. As the architectural steward for Energy Supply, you'll influence investment and platform decisions, simplify the technology estate, reduce ...

IndustryDeloitte's Supply Chain & Network Operations practice helps companies understand, design, and implement operating models that drive profitable growth. We help our clients improve customer service, profitability, and asset productivity.We are looking for a dynamic and experienced Director to join our growing Consumer Supply Chain practice. In this … Deloitte's Supply Chain & Network Operations practice helps companies understand, design, and implement operating models that drive profitable growth. We help our clients improve customer service, profitability, and asset productivity.We are looking for a dynamic and experienced Director to join our growing Consumer Supply Chain practice. In this ...

/engagements at a time. A successful Engagement Manager possesses skillsets for managing teams, client facing, stakeholder management, delivery processes, issue resolution for all customer engagements. The delivery function responsibilities vary from account to account, but a successful Engagement Manager is responsible for common activities such as on/… boarding of team members, people management, customer management & reporting, finance management, support project team member activities, risk & issue resolution and supporting other Delivery members within the account portfolio, and project/engagements. The Engagement Manager assumes accountability of meeting customer expectations, delivery assurance of scope of services, deliverables ...

devices company, is currently seeking an Operations Advisor to join their team. You'll sit at the heart of our Patient Services team driving service excellence, transforming raw data into actionable insights, investigating customer feedback, and shaping continuous improvements that directly enhance service delivery. Role Details: Location … formulate solutions. Operational & System Support: Create User Acceptance Test (UAT) scripts and conduct UAT testing in CRM and related platforms. Oversee bulk patient/customer mailings. Documentation & Continuous Improvement: Assist in creating, updating, and auditing Business Operating Procedures and policy documentation. Propose and implement service innovations. Stakeholder & Customer ...

maintaining a wide range of scanning, printing and imaging equipment entirely remotely across office & school environments. You will responsible for print management administration, customer service, system monitoring and adhering to security and compliance regulations. This role operates from 8am-5PM with 1hr lunchbreak Monday-Friday with occasional participation … them for decades. They continue to grow off their great reputation, and are looking for an experienced Printer Technician to join their them. They service across a range of sectors including commercial, corporate and educational environments. This position would suit a Printer Technician or IT Support Engineer or similar ...

devices company, is currently seeking an Operations Advisor to join their team. You'll sit at the heart of our Patient Services team driving service excellence, transforming raw data into actionable insights, investigating customer feedback, and shaping continuous improvements that directly enhance service delivery. Role Details: Location … formulate solutions. Operational & System Support: Create User Acceptance Test (UAT) scripts and conduct UAT testing in CRM and related platforms. Oversee bulk patient/customer mailings. Documentation & Continuous Improvement: Assist in creating, updating, and auditing Business Operating Procedures and policy documentation. Propose and implement service innovations. Stakeholder & Customer ...

technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention … related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach ...

HMRC IT services along with providing IT change and operational support. The Borders and Trade Delivery Group are responsible for the end-to-end service management and development of over 140 separate services, from the generation of Trade Statistics to the administration of Customs and Excise duties. This … well as maintenance and continuous improvement of Java-based services and applications across both legacy and modern platforms. This role spans the full service lifecycle, from greenfield development and service transition to support and enhancement of live services, security updates and defect resolution. It also provides senior-level ...

Chief Digital Information Office (CDIO). You’ll be assigned to one of our work areas which includes: Business Tax Personal Tax Customer Engagement Finance & Corporate Services Response, Exceptions & Analytics Security and Resilience Portfolio Valuation Office Key Responsibilities Business Analysis Delivery:Lead the planning and execution of business analysis … Effective DecisionsDelivering at PaceBenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible ...

technologies that deliver those systems.Understanding wider HMRC technology systems and strategies.Playing a supporting role and delivering specific technical data related aspects of the service delivery of HMRC systems.Contributing to the delivery Data Strategies, Principles, Standards and other Data Architecture deliverables and making them readily available to wider HMRC through … servants, the total reward compensation offer is a combination of base salary and, if applicable, a capability-based allowance. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply.For more information please visit ...

groups, third parties, external suppliers and academia to develop concepts and MVPs. You’ll run proof of value exercises to support concepts by demonstrating customer and HMRC impact. You’ll contribute to business cases and make compelling recommendations for future direction, delivering these to senior partners to influence policy … functional design.Be flexible and self-motivated, have a keen eye for detail and a solid focus on quality.Have a good track record in delivering customer-focused technology change and be able to articulate technical detail to non-technical people, so it is understood.Be credible, influential and a team-player. ...

government. We are seeking an experienced Lead Platform Product Owner to lead the strategy, development and adoption of our enterprise Integration Platform as a Service (iPaaS) capability.This is a senior leadership role with responsibility for a strategic platform that enables secure, scalable and reusable integration services across HMRC. … ideal for an experienced platform product leader who combines deep integration expertise with strong strategic thinking, stakeholder influence and a relentless focus on customer outcomes.Job descriptionAs Lead Platform Product Owner, you will define and deliver the vision, strategy and roadmap for HMRC's enterprise integration platform, ensuring it continues ...

technical analysis who wants to develop their skills in enterprise software, reporting, process improvement and digital transformation. You'll work alongside experienced consultants, supporting customer environments, resolving technical issues, assisting with system upgrades and migrations, and helping organisations improve the way they manage and optimise their business processes. Responsibilities … projects, including testing and validation activities. Creating reports, dashboards and data extracts using SQL, Power BI and other reporting tools where required. Participating in customer meetings, workshops and technical discussions. Maintaining support documentation, knowledge articles and configuration records. Working with internal teams, software vendors and implementation partners to deliver ...

make a real difference to customers? Thames Water is looking for a highly motivated Project Manager to join our Retail PMO team within the Customer Experience Transformation function on a 19 to 24 month Fixed Term Contract. This is a fantastic opportunity to play a key role in helping … improve customer outcomes. In this role, you will work closely with a Technical Project Manager, senior leaders and cross-functional teams; you'll lead the successful delivery of high-profile initiatives in a fast-paced and evolving environment. Build strong stakeholder relationships, navigate complexity with confidence and use creative ...

specific services and technologies. Each Pod is responsible for managing its own demand, resolving incidents and requests end-to-end, and continuously improving the service it provides. This model is designed to create stronger ownership, faster resolution, and a more consistent user experience.As a Helpdesk Team Leader, you will … lead one or more of these Pods - ensuring they are well-coordinated, performing effectively, and aligned to service prioritiesYou will balance hands-on technical support with operational oversight, stepping in on complex issues while maintaining visibility of workload, performance, and risks across your Pods.You will work closely with Senior ...