1 to 25 of 115 Remote Customer Service Jobs in the Thames Valley

The Customer Service Advisor position in the business services industry involves providing exceptional support to customers, ensuring their queries and concerns are effectively addressed. This permanent role is based in West Oxford and requires a proactive and service-oriented approach to meet customer needs. Client Details Our client is an upscaling organisation within the business services … dedicated to delivering reliable and professional services to its clients. They focus on fostering a supportive work environment and providing excellent opportunities for growth. Description Key responsibilities of the Customer Service Advisor include: Respond to customer queries via email, phone, and other communication channels in a timely manner. Maintain accurate records of customer interactions and transactions. … Resolve customer complaints and provide appropriate solutions to ensure satisfaction. Assist customers with product or service information and guidance. Collaborate with internal teams to address and resolve customer issues effectively. Identify and escalate priority issues to the relevant departments when necessary. Contribute to improving customer service processes and practices. Provide updates and follow-ups to More ❯

Customer Service Advisor Reading/Hybrid What it's like to work at Ochresoft: Do you want to work in an award-winning team? Well, this is your chance. We're a friendly, dynamic and supportive bunch who encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We actively … our Reading Office, our team work remotely for most of the time. We would expect you to attend the office as needed. The Opportunity This role is within our Customer Support Team. They provide an award-winning standard of customer service delivery, providing support and advice to Ochresoft customers. Our customers are Conveyancing and Private Client Legal … Professionals, and our Customer Service Advisors help them to get the best from our products and services. You will be providing first-line support over the telephone and via our ticketing system. You will be responsible for capturing all the relevant information relating to our customers and their reason for contact to ensure they never have to repeat More ❯

Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). £100,000-£110,000 Base Salary + Company Benefits. Paid technical development (certifications and training courses etc.). Areti … presales through to delivery and handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, you'll work across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure services, helping organisations to unlock the full value of their investment in Microsoft technologies. How your day will look … Provide technical leadership and mentoring to project teams. Architect and design Dynamics 365 CE/CRM solutions (Sales, Service, Marketing, Power Platform) tailored to client needs. Own solution architecture across Dynamics 365, M365, and Azure, ensuring security, scalability, and compliance. Define and implement integrations with Azure services and third-party applications. Research, evaluate, and deliver AI-powered solutions using More ❯

Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). £100,000-£110,000 Base Salary + Company Benefits. Paid technical development (certifications and training courses etc.). Areti … presales through to delivery and handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, you'll work across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure services, helping organisations to unlock the full value of their investment in Microsoft technologies. How your day will look … Provide technical leadership and mentoring to project teams. Architect and design Dynamics 365 CE/CRM solutions (Sales, Service, Marketing, Power Platform) tailored to client needs. Own solution architecture across Dynamics 365, M365, and Azure, ensuring security, scalability, and compliance. Define and implement integrations with Azure services and third-party applications. Research, evaluate, and deliver AI-powered solutions using More ❯

Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). £100,000-£110,000 Base Salary + Company Benefits. Paid technical development (certifications and training courses etc.). Areti … presales through to delivery and handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, you'll work across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure services, helping organisations to unlock the full value of their investment in Microsoft technologies. How your day will look … Provide technical leadership and mentoring to project teams. Architect and design Dynamics 365 CE/CRM solutions (Sales, Service, Marketing, Power Platform) tailored to client needs. Own solution architecture across Dynamics 365, M365, and Azure, ensuring security, scalability, and compliance. Define and implement integrations with Azure services and third-party applications. Research, evaluate, and deliver AI-powered solutions using More ❯

Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). £100,000-£110,000 Base Salary + Company Benefits. Paid technical development (certifications and training courses etc.). Areti … presales through to delivery and handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, you'll work across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure services, helping organisations to unlock the full value of their investment in Microsoft technologies. How your day will look … Provide technical leadership and mentoring to project teams. Architect and design Dynamics 365 CE/CRM solutions (Sales, Service, Marketing, Power Platform) tailored to client needs. Own solution architecture across Dynamics 365, M365, and Azure, ensuring security, scalability, and compliance. Define and implement integrations with Azure services and third-party applications. Research, evaluate, and deliver AI-powered solutions using More ❯

Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). £100,000-£110,000 Base Salary + Company Benefits. Paid technical development (certifications and training courses etc.). Areti … presales through to delivery and handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, you'll work across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure services, helping organisations to unlock the full value of their investment in Microsoft technologies. How your day will look … Provide technical leadership and mentoring to project teams. Architect and design Dynamics 365 CE/CRM solutions (Sales, Service, Marketing, Power Platform) tailored to client needs. Own solution architecture across Dynamics 365, M365, and Azure, ensuring security, scalability, and compliance. Define and implement integrations with Azure services and third-party applications. Research, evaluate, and deliver AI-powered solutions using More ❯

category management approach and structure that aligns with the University's strategic vision and objectives. We are developing a strategic, coordinated procurement approach that improves commerciality, risk management, and service quality across the University, from the c.£50 million that the University spends annually on goods, services, and works, purchased from a multitude of suppliers. What will I be … supplier performance in the designated spend categories, including leading, overseeing and managing the 'professionalising' of end-to-end procurement and contract management cycle activity. Develop, promote, support and implement customer-service improvements, through building strong working relationships with internal stakeholders and Senior Management to achieve a high standard of customer care. What skills do I need? Excellent … cross-functional teams. Strong procurement governance, policy, and legislative compliance knowledge and skills. Strong negotiation skills and the ability to influence key decision-makers. Strong category management experience. Strong customer service and customer-experience skills. Be a highly visible and approachable, and be able to engage with all levels of the University. About the location Based at More ❯

3rd line technical support engineer, looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK? Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rd line role, or an experienced 3rd line support individual. With varied support … V occasional travel to client site), you'll need to drive & own a car to make this work. Responsibilities - Manage 2nd & 3rd line technical support, providing outstanding levels of customer service and technical support - Help with the support/mentoring of the 1st/2nd support roles - To undertake project work and lead on various projects from inception … Hyper-V - Cloud Technologies - Office365/Azure - Experience of leading on installations of servers and networks - Ability to make proactive decisions when an ICT emergency occurs. - Outstanding levels of customer service with positive & pro-active communication skills both verbal and written - Able to work independently and good at planning and organising own time effectively. In return, you will More ❯

total IT solution provider. We serve Small Medium Enterprise clients mainly located within Oxfordshire and the Thames Valley. We pride ourselves on delivering a high level of expertise and customer service across our entire range of products and services that include network security, email and multi-site IT systems. The Technical team handle a wide range of support … enquiries. Key Responsibilities: * Provide 3rd Line support to customers via telephone, email and remote control for the range of products and services that our client provide * Monitor and troubleshoot customer environments using our support and monitoring systems * Research, recommend, plan and implement infrastructure system projects * Administer and maintain key client infrastructure, including Active Directory, Entra, LAN, WAN, Internet access … security and hosted Exchange. * Take responsibility of issues, escalations and requests maintaining customer communication * Diagnose and resolve customer problems * Liaise with third party organisations * Management of customer technical documentation, providing reports to the client and the company The Person: Ideally you will have a background in 3rd line technical consultancy working for a Managed Service Provider. More ❯

and collections activities. This senior role is based near Bracknell and plays a pivotal part in maintaining the financial health of the business by ensuring the accurate management of customer orders, invoicing, and debt recovery - all while delivering an exceptional customer experience. The ideal candidate will have deep expertise across the Romanian and UK Order to Cash cycle … from order entry through to collections, and will be comfortable handling high-value accounts in EU. Key Responsibilities Order Management Process EU customer orders from receipt to fulfilment, ensuring accuracy and adherence to agreed terms. Validate order details and activate new customer accounts within internal systems. Oversee updates to price groups, contract revisions, and product migrations. Support technical … checks related to customer access and interface setup. Collaborate with internal teams to resolve order or access-related queries promptly. Billing & Invoicing Generate, review, and issue EU invoices accurately and on time. Ensure billing data complies with internal policies and external regulations. Investigate and resolve billing discrepancies in coordination with sales and customer service. Analyse billing data to More ❯

services organisation supporting schools in the Buckinghamshire area. This role is ideal for someone who enjoys problem-solving, mentoring others, and delivering a high standard of technical support and customer service within a dynamic environment. The Role Reporting to the Service Desk Manager, youll act as the main technical escalation point for 1st and 2nd line engineers … as well as taking the lead on IT projects and complex technical issues. Key Responsibilities: Provide 2nd and 3rd line technical support to clients, ensuring exceptional service levels. Troubleshoot and resolve complex technical issues efficiently. Mentor and support 1st and 2nd line engineers to build team capability. Ensure IT systems and networks are compliant with relevant policies. Lead IT … cloud technologies, including Office 365and Azure. Proven experience in server and network installations. Ability to act decisively during IT incidents and emergencies. Excellent communication skills, both verbal and written. Customer-focused approach with a proactive, positive attitude. Able to work both independently and as part of a team, with strong organisational skills. Additional Information Full-time, permanent position. Hybrid More ❯

on board with a world-class technology platform via outbound calling An exciting position has become available to join a fun-loving, and very well respected software as a service provider in an exciting and expanding sector.You’ll join a fabulous team, with realistic targets that support each other to reach a team target. In the role of Sales … to ensure monthly targets are met Target multiple site prospects within a defined geographical area Accurately prepare and present contracts and associated paperwork to prospective clients Respond to all customer enquiries as per their expectation or agreed SLA Regularly complete and adhere to an individual sales plan, activity report and accurate sales forecast within the timescales requiredRequirementsWe are looking … from within a related target-driven environment, or the thirst to get into a sales role in order to grow their skillset Experience in telephone or face-to-face customer negotiations Experience in creating new business opportunities Excellent customer service skills Good communication skills, both written and verbal An interest in technology Computer literacy, including Microsoft OfficeExperience More ❯

via this link to learn more about a placement year at Softcat: Softcat Student Success Stories Higherin About the Business Operations department At Softcat, we prioritise teamwork and exceptional customer service. This wouldn't be achievable without the dedicated teams and departments within Business Operations, who work diligently behind the scenes to enhance our efficiency, streamline operations, and deliver … world-class customer service. The departments in our Business Operations area include Operations, Customer Services, Procurement, Logistics, Finance and People & Property (HR). Our past interns have worked in roles including Customer Service Intern, Finance Intern, Order Fulfilment Intern and Recruitment Intern. As an Intern in the Business Operations area, you'll: Join a specific team … and take on meaningful responsibilities and duties Collaborate and engage across departments to deliver top-tier service Build key skills such as communication, time management, prioritisation, organisation and teamwork Work with other Softcat Interns on exciting group projects Learning about your team and department and how they contribute to Softcat's success What we're looking for: A current More ❯

get stuck in? Here`s a taste of what you`ll be doing day-to-day 1. Strategy Development: o Develop and implement ecommerce strategies to enhance online sales, customer engagement, and profitability. o Align technology initiatives with business goals to drive growth and efficiency. 2. Team Leadership: o Lead and manage a cross-functional team, including developers, testers … Architecture into a deliverable solution with an assessment against scope, impact, architectural principles and architectural measures 4. Strategy Development: o Develop and implement ecommerce strategies to enhance online sales, customer engagement, and profitability. o Act as the Design Authority - to communicate the agreed Technical Architecture to the programme/project/product team ensuring full understanding of the `why … o Oversee the development, maintenance, and optimization of the ecommerce platform. o Ensure the platform's infrastructure can handle high traffic volumes and provide a seamless shopping experience. 6. Customer Experience: o Enhance the user experience by implementing innovative tech solutions and optimizing site performance. o Monitor and improve customer service processes to ensure high satisfaction levels. More ❯

with Dynamics D365CE (this is a D365CE role) Role You will join an experienced Dynamics CRM/365 team to help design and deliver tailored D365CE solutions across sales, service, and marketing functions. This is a hands-on, functional consulting role where you will own the full lifecycle – from requirements gathering to delivery and post go-live support. Key … Skills D365CE Functional Consulting (3+ years experience) End-to-end implementation experience across multiple versions (2015/2016/D365) Strong understanding of D365CE core modules (Sales, Customer Service, Marketing) Pre-sales demos, client workshops, user training, and documentation Business and process analysis (As-Is/To-Be modelling) Excellent communication and problem-solving skills Functional documentation & requirements More ❯

with Dynamics D365CE (this is a D365CE role) Role You will join an experienced Dynamics CRM/365 team to help design and deliver tailored D365CE solutions across sales, service, and marketing functions. This is a hands-on, functional consulting role where you will own the full lifecycle – from requirements gathering to delivery and post go-live support. Key … Skills D365CE Functional Consulting (3+ years experience) End-to-end implementation experience across multiple versions (2015/2016/D365) Strong understanding of D365CE core modules (Sales, Customer Service, Marketing) Pre-sales demos, client workshops, user training, and documentation Business and process analysis (As-Is/To-Be modelling) Excellent communication and problem-solving skills Functional documentation & requirements More ❯

with Dynamics D365CE (this is a D365CE role) Role You will join an experienced Dynamics CRM/365 team to help design and deliver tailored D365CE solutions across sales, service, and marketing functions. This is a hands-on, functional consulting role where you will own the full lifecycle – from requirements gathering to delivery and post go-live support. Key … Skills D365CE Functional Consulting (3+ years experience) End-to-end implementation experience across multiple versions (2015/2016/D365) Strong understanding of D365CE core modules (Sales, Customer Service, Marketing) Pre-sales demos, client workshops, user training, and documentation Business and process analysis (As-Is/To-Be modelling) Excellent communication and problem-solving skills Functional documentation & requirements More ❯

with Dynamics D365CE (this is a D365CE role) Role You will join an experienced Dynamics CRM/365 team to help design and deliver tailored D365CE solutions across sales, service, and marketing functions. This is a hands-on, functional consulting role where you will own the full lifecycle – from requirements gathering to delivery and post go-live support. Key … Skills D365CE Functional Consulting (3+ years experience) End-to-end implementation experience across multiple versions (2015/2016/D365) Strong understanding of D365CE core modules (Sales, Customer Service, Marketing) Pre-sales demos, client workshops, user training, and documentation Business and process analysis (As-Is/To-Be modelling) Excellent communication and problem-solving skills Functional documentation & requirements More ❯

with Dynamics D365CE (this is a D365CE role) Role You will join an experienced Dynamics CRM/365 team to help design and deliver tailored D365CE solutions across sales, service, and marketing functions. This is a hands-on, functional consulting role where you will own the full lifecycle – from requirements gathering to delivery and post go-live support. Key … Skills D365CE Functional Consulting (3+ years experience) End-to-end implementation experience across multiple versions (2015/2016/D365) Strong understanding of D365CE core modules (Sales, Customer Service, Marketing) Pre-sales demos, client workshops, user training, and documentation Business and process analysis (As-Is/To-Be modelling) Excellent communication and problem-solving skills Functional documentation & requirements More ❯

the business we are considering lending to. • Evaluate creditworthiness and risks of loan applicants by analysing financial data including income, financial statements, and collateral when underwriting cases. • Provide excellent customer service by promptly responding to questions and concerns from loan applicants, explaining the loan application process, and communicating decisions effectively. • Keep yourself updated on loan products, underwriting standards More ❯

Your new company You'll be joining a market-leading organisation with a nationwide presence and a strong reputation for innovation and customer service. The technology function is responsible for delivering cutting-edge solutions that enable operational excellence and support ambitious transformation programmes. Your new role As CRM Delivery Lead, you'll play a key role in a major More ❯

Technical Services Support Officer – Wokingham Day Rate: £140.69 Hybrid working Onrolling contract – Looking for a start asap Our clients Information Management and Technology (IMT) service is leading a major Technology Refresh Programme, replacing legacy devices and deploying Windows 11 across the organisation. IMT provides essential technology services, customer access, digital communications, business continuity and IT support for the … escalating where necessary Deploy Windows 11 across multiple device models Prepare new devices, install applications and coordinate user handovers Maintain asset records and update the CMDB Provide professional, empathetic customer service and user guidance Contribute to project delivery and maintain IT knowledge base documentation Ensure adherence to Council standards on health and safety, equality and safeguarding This role More ❯

Technical Services Support Officer – Wokingham Day Rate: £140.69 Hybrid working Onrolling contract – Looking for a start asap Our clients Information Management and Technology (IMT) service is leading a major Technology Refresh Programme, replacing legacy devices and deploying Windows 11 across the organisation. IMT provides essential technology services, customer access, digital communications, business continuity and IT support for the … escalating where necessary Deploy Windows 11 across multiple device models Prepare new devices, install applications and coordinate user handovers Maintain asset records and update the CMDB Provide professional, empathetic customer service and user guidance Contribute to project delivery and maintain IT knowledge base documentation Ensure adherence to Council standards on health and safety, equality and safeguarding This role More ❯

encouraged and hard work is recognised. The business offers hybrid working, exposure to international finance, and the opportunity to grow within a dynamic environment that values both accuracy and customer service. More ❯