Remote Customer Service Jobs in the Thames Valley

1 to 25 of 39 Customer Service Jobs in the Thames Valley with Remote Work Options

Customer Service Advisor (French Speaking)

Slough, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Ernest Gordon Recruitment
Customer Service Advisor (French Speaking) £24,000 - £25,000 + Mon-Fri + Training + Hybrid + Company Benefits Slough Are you able to speak French and English fluently and have a background in Customer Service? Are you looking to work for an expanding company who … training, hybrid working and excellent company benefits? On offer is the chance to join a company with over 30 years of experience in providing customer service specialising in legal and energy companies. They are committed to providing a friendly working environment, amazing training and development and great company … benefits. You will be handling customer service queries over the phone and via email in French and in English for global companies. You will be expected to meet the company's KPI targets and provide high standards of customer service. This role would suit a French speaking more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

Participant Experience Agent - German Speaking

Newport Pagnell, England, United Kingdom
Hybrid / WFH Options
BI WORLDWIDE
sales and channel incentives, event management, employee rewards and employer branding initiatives. We are looking to recruit a German Speaking Participant Experience Agent/Customer Service specialist to work as the first point of contact for users of the apps and initiatives that the company produces. You will … Administer all Reward & Recognition campaigns, including order processing and monitoring of items ordered, and liaising with suppliers when necessary Surpass both internal and external customer expectations, ensuring that all fulfilment is completed within deadline and to an exceptional standard Provide quick and accurate fulfilment of gift vouchers and certificates … ISO 9001and GDPR To assist with other administrative work as deemed necessary by the Team Leaders Proactively respond to any requests from the Client Service seeking assistance To provide a key link with our participants and ensure we maintain high levels of customer service Maintain and update more »
Posted:

French speaking Customer Service Advisor (fixed-term)

Slough, England, United Kingdom
Hybrid / WFH Options
Lego
about the nature of this opening, and what is expected from applicants, by reading the below. Slough, United Kingdom Job ID 0000015206 Category Consumer Service & Contact Center Operations Job Description Could you help rebuild the LEGO® Eiffel Tower? Or put the finishing touches on a brick-built Van Gogh … heads, then why not join our team? If you think you can solve these problems and lots more, then come and join the LEGO customer service team. We’re looking for energised and empathetic people who speak both English and French fluently to join our growing team of … followed by 2 weeks on-the-job support. We exemplify our People Promise by embracing the different life situations of our colleagues. So, as Customer Service Advisor you’ll spend a minimum of 2 days working from the office and the option of 3 days from home per more »
Posted:

Service Engineer (White Goods / Domestic)

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Roundhouse Recruitment Limited
Service Engineer (White Goods/Domestic) £28,000 - £38,000 + Optional Overtime (2xPay) + Quarterly Bonus + Days based + Work/Life Balance + Van (personal use) + Phone + Tablet + Training + Qualifications Milton Keynes Are you a White Goods/Domestic Appliance engineer looking … and great company culture, as well as optional Over-time to increase earnings and a company Van for personal use? An exciting opportunity to service a local patch representing one of the UK's most recognised appliance providers. You will be managing your own projects, providing repair and maintenance … skillset Autonomous role covering a local patch The person: White goods/domestic applicance background Organised and able to work and manage themselves Good customer service skills White Goods Engineer, Domestic Appliance Repair, Washing Machines, Tumble Dryers, Dishwashers, Refrigerators, Cookers, Field Service Engineer, Technical Support, Appliance Maintenance more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Software Support

Reading, Berkshire, South East, United Kingdom
Hybrid / WFH Options
The Source
other 2 days working remotely, please apply for this software support consultant role within a dynamic, fast growing software business. You may have provided customer support on any business solution, such as CRM or HR or Finance Software. Its a plus if you have supported e-learning solutions but … provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with colleagues in sales, customer success, development to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical … previous software support experience - of a business application like CRM or HR or Finance, not solely Microsoft applications and desktop motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

L2 / L3 Technical Specialist

High Wycombe, England, United Kingdom
Hybrid / WFH Options
BlueGate Consulting
possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customer engagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »
Posted:

Trainee Project (Fieldwork) Controller 2024

Wallingford, England, United Kingdom
Hybrid / WFH Options
Healthcare Research Worldwide (HRW)
information regarding the potential new suppliers - add to database if necessary Requirements We are looking for an exceptional individual who is passionate about healthcare, customer service and delivering excellence. You don't need to have worked in Market Research or Field Work before, previous administration or customer service experience would be great. If you tick all of the boxes below, please apply online today: You will be a highly organised individual An excellent communicator with great interpersonal skills Highly attentive to detail Excellent at collaboration and team working Benefits Teams who play together, stay together more »
Posted:

IT Project Manager

Amersham, Buckinghamshire, Little Chalfont, United Kingdom
Hybrid / WFH Options
Jefferson Wells
and others, and have the ability to effect short-term and some long-term business go. Essential Responsibilities: Plan and implement projects at various customer work sites in the UK, including the activities of staff and subcontractors Primary customer contact for the duration of each project. May commission … resolve specification issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and negotiate/coordinate with staff as appropriate Translate customer needs/requirements into detailed project plans while driving internal execution to meet project targets Manage a network of resources (including contractors) in support of project execution. … the project budget and timeline and ensure the resources are available to complete the project within budget and on time in order to meet customer obligations Ensure that delivered products and services achieve highest quality and performance levels Negotiate change orders with the customers Professionally represent GE during all more »
Employment Type: Contract
Rate: £650/day
Posted:

Service Desk - 2nd Line

Milton Keynes, Buckinghamshire, United Kingdom
Hybrid / WFH Options
Tate
IT Service Desk Support (2nd Line) Full time, office-based role Up to £28,000 plus 20% shift allowance and excellent benefits. (based on 28k basic, you would earn £33,600 per annum including the shift allowance) As Service Desk Operator, you will be working for a global … organisation, assisting with the roll out of network equipment across various customer sites in the UK and Europe. The role primarily involves the receipt of incident notifications from customers or network monitoring systems, on-going management of incidents (including technical troubleshooting), and subsequent resolution of incidents for external customers. … ll be working as part of a friendly and well-established team. This would suit someone who has worked in an IT support/Service desk role previously. In this job, your duties will include: Log and own customer incidents Update incidents with detailed and relevant information in more »
Employment Type: Permanent
Salary: £26000 - £33000/annum excellent benefits
Posted:

Field Service Engineer, Electronics IT Systems

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
TRS Consulting
Field Service Engineer, Electronics IT Systems **A hybrid role, typically involving three days in the workshop and two days on the road as a service engineer ** On Target Earnings £44,000 Basic Salary up to £39,000 10% Bonus Company Car or Car Allowance Pension Private Medical Cover … Manufacturer Product Training ***An excellent opportunity for an IT, electronics, networking engineer to work for a leading medical imaging manufacturer in a hybrid field service and workshop role*** The Role - Field Service Engineer, Electronics IT Systems You will be responsible for: Carrying out the build of imaging systems … prior to installation on customer sites Working closely with the project and engineering teams Collating build sheets and ensuring these are followed Performing testing and validation of equipment Ensuring all consumables are maintained and recorded Your Background - Field Service Engineer, Electronics IT Systems To apply you should be more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Lending Servicing Officer

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Allica Bank
adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … information. Review and request any additional information for clarity as required, escalating any lack of response/missing or unexpected detail as appropriate. Support Customer Reviews ensuring all required documents are obtained from the customer in a timely manner to ensure that reviews take place within the desired … are adhered to. Check all outstanding debt is fully settled prior to the release of any security. Ensure appropriate release of security and robust customer engagement. In cases of partial release ensure approval by underwriting for remaining loan and remaining security. Manage your workload and working day to ensure more »
Posted:

Service Manager

Bracknell, England, United Kingdom
Hybrid / WFH Options
RedRock Resourcing
Job Title: Service Manager Location: Bracknell (Hybrid - 3 days on site) Salary: £60k-80k Employment type: Permanent A market leading communication services provider are looking for an experienced Service Manager to support their UK based customers. This role requires candidates to be on site 3 days a week … in Bracknell and the responsibilities of the role are as follows... Develop customer relationships & understand their market, strategy and challenges. Ensure business requirements & expectations are understood by relevant operational and support teams within the company. Act as an escalation point to ensure customer issues are handled professionally, efficiently … and with effective manner. Track and manage customer experiences throughout the lifecycle and in line with agreed timings. Ideally the successful candidate will have: Experience in a similar customer facing role Experience with the SDLC, cloud platforms and/or been involved with the development of hardware & software. more »
Posted:

EMEA Services Quality Business Process Owner

Slough, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Eaton
For ourEMEA Service Operations team we are looking for aServices Quality Regional Business Process Owner. In this role, you will be responsible for developing and managing the EMEA Services Quality Management processes, providing standardization across the region. As a Quality Lead, you will play a crucial role in the … Netherlands - Hengelo, Belgium - Groot-Bijgaarden, Spain - Barcelona, Sweden -Stockholm, Finland - Espoo, Germany - Bonn, Italy - Milan and Hungary Budapest. It is reporting to the EMEA Service Performance & Quality Manager. Responsibilities: Lead the Quality Management function for EMEA Electrical Services to establish a culture of zero error & customer satisfaction improvement … Collaborate with all process owners to ensure that all Quality process changes are approved by them, prior to implementation Capture Voice of the Customer VoC through customized surveys, developed and deployed for Services operational improvement Define and develop the Electrical Service Quality Management Framework aligned to Eaton Quality more »
Employment Type: Permanent
Posted:

Service Desk Technician (GBS)

Milton Keynes, Buckinghamshire, United Kingdom
Hybrid / WFH Options
Randstad Technologies Recruitment
Service Desk Technician - Milton Keynes (Hybrid) - Hourly rate (DOE). Overview: My client from healthcare industry is seeking a skilled Service Desk Technician to join their team on a 6+ month's contract basis. This position offers a hybrid work arrangement. The ideal candidate will possess expertise in … and device configuration, while also addressing general IT issues as they arise. Exhibit a personable and friendly demeanor when interacting with users, providing exceptional customer service and support. If you are a motivated and experienced Service Desk Technician looking to make a positive impact within the healthcare more »
Employment Type: Contract
Rate: £20 - £25/hour
Posted:

Business Account Manager

Bracknell, Bracknell Forest, Berkshire, United Kingdom
Hybrid / WFH Options
Jam Management Consultancy ltd
and established Senior Account Manager to join our global sales team. The Senior Account Manager serves as the single point of contact for all customer enquiries across their key accounts. The Senior Account Manager will find opportunities to increase sales and develop upsell opportunities by understanding the storm product … team and design/source training that will meet these requirements. Invest in the personal development of the team, continuously improving their soft skills, customer service, technical skills and problem solving. Plan workload and colleague resource levels to meet customer and business expectations. Provide weekly reports/… updates on department activity and progress to management as required. Account planning Be responsible for all customer account management matters. Build and maintain relationships with your accounts, stakeholders and executive sponsors. Forecast and track key account sales metrics for business pipeline opportunities. Regularly determine upsell and sales opportunities through more »
Employment Type: Permanent
Salary: £80000 - £100000/annum
Posted:

Metering Service Advisor (Reading)

Reading, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Carbon60
METERING SERVICE ADVISOR Carbon60 are looking to recruit a Metering Service Advisor to work for a large utilities company based in Reading. ROLE : Metering Service Advisor SALARY: £14 p/h, circa £27,000 per annum (PAYE) JOB TYPE : 6 months with extension likely LOCATION : Reading (RH1 … where calls will need to be made to customers and third parties. THE SUCCESSFUL CANDIDATE: Proficient with spreadsheets is a must. Previous experience in customer service roles. Good IT skills. Application by CV or call Paloma Lopez at Carbon60 on 07360 514 822. Carbon60, Lorien & SRG - The Impellam more »
Employment Type: Contract, Work From Home
Posted:

Fraud Data Analyst

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Allica Bank
adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … clear and accurate internal records for MI and monitoring. Assist Operations team and other departments as and when directed. Personal Attributes & Experience A strong customer service ethic: Experience of delivering a high standard of customer experience in a fast-paced environment. Attention to Detail: Thoroughness in examining more »
Posted:

LMS and Training Coordinator

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Calex UK (Learning & Development)
calm under pressure when dealing with conflicting demands and short lead times Previous experience of scheduling resources, or the use of scheduling systems Strong customer service, communication (written & verbal) and organisational skills Experience of using a Learning Management system Be highly motivated, resilient and diligent, with an unwavering more »
Posted:

VOIP Network Engineer

Newbury, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Netteam tX Ltd
will possess a range of infrastructure skills, have demonstrable experience working with voice, data and wireless network systems, and be passionate about delivering excellent customer service all the time. Experience of working for an MSP and or Hospitality IT would be advantageous but not essential. Technical experience: Previous more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Technical Support Consultant (PL/SQL)

Didcot, Oxfordshire, South East, United Kingdom
Hybrid / WFH Options
Global Technology Solutions Ltd
full-time Technical Support Consultant based Mandatory Requirements 3+ years Oracle PLSQL experience Database development and design experience Logical and analytical problem-solving skills Customer service focussed, with ability to communicate complex issues in clear and concise language to our clients 1+ years Microsoft .Net development experience VB.net … mature company To become part of a hardworking, dedicated small team To be a proactive member of a company who are solely focused on customer satisfaction 23 days holiday annually Death in service cover Full training on our highly competitive Credit Management software will be provided if you more »
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

CRM Solution Architect

Maidenhead, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Cognizant
is hiring now and were looking for our next CRM Solution Architect to join us. The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for … Diverse teams Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged Private Medical Insurance Employee Assistance Programme Income Protection Cover Death in Service Cover Group Personal Pension Plan with enhanced employee contributions Flexible Working and Working from Home Enhanced annual leave allowance We are committed to diversity … clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. What will the CRM Solution Architect be doing day-to-day? Advising customers on the fit of Microsoft Dynamics to more »
Employment Type: Permanent, Work From Home
Posted:

Dynamics 365 Support Engineer

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Hireful
Are you a specialist in supporting Microsoft Dynamics 365 across Customer engagement and Finance and operations? If so, we have a fantastic opportunity for a support minded, customer focussed individual to join our IT department as a Dynamics 365 Support Engineer. You will bring expertise across supporting and … problem-solving Dynamics 356 applications, together with a strong customer service personality. Role: Dynamics 365 Support Engineer , Microsoft Dynamics 365 Support Location: Milton Keynes – Hybrid working is in place , we would like to welcome you to work in the office 3 days a week. Salary: £40k-£50k base … depending on experience, 25 Days holiday rising to 30, 5% Pension, LinkedIn Learning, Life 4x, Long Service and Discretionary awards If you are experienced in supporting Microsoft Dynamics 365 modules and are looking to join a company making big changes to their technology estate, this could be the role more »
Employment Type: Permanent, Work From Home
Salary: £40k-£50k base depending on experience, 25 Days holiday rising to 30,
Posted:

HR / Payroll and Operations Assistant - Fixed Term Appointment

Abingdon, Oxfordshire, South East, United Kingdom
Hybrid / WFH Options
UK Atomic Energy Authority
Organisation and be part of the journey. This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to … Provide professional advice and support to employees and managers on the application and interpretation of People related processes and procedures. - Manage the People Department service management system (helpdesk) on a rota basis, responding to employee requests and issues, distributing sensitive queries to Finance, Procurement, Business Systems and other areas … HR or Payroll - Excellent organisational skills and attention to detail and ability to work to deadlines - Competent IT and Excel skills - Excellent interpersonal and customer service skills Additional Information For a full list of benefits and to apply, select the apply button to be taken through to the more »
Employment Type: Contract, Work From Home
Rate: £25,030
Posted:

Specialty Lead Clinical Coder/Coding

Frimley or Slough, United Kingdom
Hybrid / WFH Options
Frimley Health NHS Foundation Trust
behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other,Committed to Excellence,WorkingTogether and Facing the Future. We are also proud to host the Defence Medical Group South East … policies. Recommend and implement changes to procedures within the Clinical Coding department across three sites. Identify best practice and continually look to develop the service Ensure that your clinical coding skills (including medical terminology, anatomy and physiology knowledge) are continually developed post attainment of ACC to ensure a high … part of daily coding duties. Work with the clinical coding team members to deal with enquiries from members of the wider Trust, providing good customer service to our colleagues. Work with senior team members to respond to complex data queries ensuring the full impact of any resolutions are more »
Employment Type: Permanent
Salary: £37162.00 - £44629.00 a year
Posted:

1st Line Support Engineer

Reading, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Polar Recruitment Services Ltd
will also have the opportunity to gain Security Clearance. Job summary: As the 1st line support engineer you will be logging calls via HP Service Manager, providing first time fixes if possible including resetting passwords and permissions, if you are unable to find a fix it, then it will … be escalated to 2nd line support. Essential skills/qualifications: Strong communication skills and customer service Active Directory experience Prior first line support experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain SC clearance Life cover Income protection Critical illness Healthcare more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:
Customer Service
the Thames Valley
10th Percentile
£23,500
25th Percentile
£25,500
Median
£31,500
75th Percentile
£38,750
90th Percentile
£55,750