101 to 125 of 193 Customer Service Jobs in the Thames Valley

Customer Support professional with good technical skills and a clear understanding of what drives customer satisfaction. Handle incoming customer requests, both from external and internal calls & emails by raising and managing cases. Experience with CRM & ERP systems - Salesforce, SAP and SaaS (Software as a Service) solutions more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals, and automotive … internal stakeholders to foster long-term partnerships Manage day-to-day operations of the eCommerce business, including order processing and fulfillment Troubleshoot and resolve customer service issues in a timely and satisfactory manner Develop and implement strategies to increase sales, improve operational efficiency, and enhance customer service … engagement and sales Improved data accuracy and reporting capabilities Qualifications Fluent in French and English language (additional languages a plus) Client-centric approach with customer service experience or in a similar role Proficiency in Google Suite and related software applications Strong problem-solving, analytical, and communication skills Ability more »

Fire & Security Service Engineer Location: Approximately 30 minutes travel from your working area Role Overview: We are looking for a passionate Fire & Security Service Engineer to join our clients team. In this role, you will be responsible for servicing and maintaining Fire and security systems for their customers … ensuring high standards and customer satisfaction. Key Responsibilities: * Provide excellent customer service by working closely with the area supervisor and national Call Centre using our PDA management software. * Attend and resolve daily service calls and maintenance visits. * Take ownership of your vehicle and its stock, ensuring … Familiarity with CCTV systems across analogue and IP platforms. Person Specification: * Strong knowledge of the Fire and security industry and its standards. * Proven field service technical experience. * Proactive approach to problem-solving and lone working. * Proven track record of delivering excellent customer service. * Minimum of 3 years’ experience more »

and Surveillance Job Type : Full time Location : on the road Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations, corporate management … and reputation and ensure healthy sustained business growth. Main Responsibilities: Manage Dahua's current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities; Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced … into the local market and contribute to the development of sales strategies； Identify channel customer needs and requirements, and analyse customers' reactions to all aspects of the product, price, post-sales service, etc； Analyse sales figures, and assist the marketing department； Maintain a long-term relationship with existing more »

Monday to Friday. Main duties of the job To administer the agreed recruitment and selection process to ensure the effective delivery of the recruitment service in line with the Recruitment and Selection Policy and Procedure. To liaise with the Team Leaders, Recruiting Managers, Finance and local Human Resources departments … and work for us. Benefits of working for us include: Flexible working options to support work-life balance. 27 days' annual leave rising with service + opportunity to buy and sell Generous NHS pension scheme Excellent learning and career development opportunities 'Cycle to Work' and car leasing scheme Access … from vacancy creation to on-boarding) Working within an office environment Experience of working with office systems and procedures Experience of working in a customer service environment Desirable Previous NHS experience Knowledge, Skills & Abilities Desirable Experience of computerised HR/Recruitment systems Disclosure and Barring Service Check more »

Role Division: Field Service Based: Field Based (Oxford/Milton Keynes areas) Reporting to: Regional Service Manager Contract: Perm, Full time We have an exciting opportunity that has arisen for a Field Service Technical Specialist based in the mentioned area. Applicants will already reside in the area … think through problems in a logical manner to enable speedy and accurate resolution of issues Excellent communication and interpersonal skills to ensure first class customer service What we can offer you Salary (Competitive) 25 days holiday (All statutory bank holidays relevant to regional country) - 1 extra day after more »

are mitigated. Full audit trail is established, and trend analysis is undertaken. Key Skills required Experience of 'incident management'. Knowledge of UK banking (Customer Service, Credit, Financial Crime, Operations) and risk management & controls principles appropriate to the three lines of defence model. Knowledge and understanding of risk … strong team skills. Ability to think creatively when resolving problems and/or identify alternatives where established procedures may not exist, ensuring an improved customer experience. In return they will offer you: We offer highly attractive reward package; the typical benefits include: 25 days holiday entitlement increasing with service more »

includes taking ownership of planned and reactive maintenance, implanting safe systems of works, financial management, project management and ensuring your team provide first class customer service. As the Facilities Team Leader you would be responsible for Leading and motivating a team to deliver the highest standard of customer service through regular one-on-ones, annual appraisals, and performance management. Conducting team briefings to update on best practice and ongoing expectations. Typical facilities management activities include Managing site buildings and maintaining an ongoing relationship with the landlord. Preparing Health and Safety documentation for site improvements and liaising … Bonus Scheme Life assurance (3x annual salary) Ongoing Personal & Professional development opportunities Annual Professional Membership Subsidised childcare at Culham Nursery Family friendly policies Long Service Awards Cycle to work scheme Employer matching pension up to 5% Employee Assistance Programme (EAP) Employee recognition Health and wellbeing discounts via our EAP more »

hardware products. Their systems are utilised in an array of industries as well as cutting-edge research fields. As Delivery Manager, you'll manage customer and internal support across regions, ensuring support leads are equipped to develop their teams. You'll manage teams from support leads to application engineers … and customer service engineers to support coordinators, including collaborations with many more! Responsibilities as Delivery Manager: Management and motivation of a global Product Management Team. Line Management – ensuring goals are being set. Helping customers with support - overseeing complex ongoing cases Ensuring processes are being followed. Working within a more »

regular data analysis as well as overseeing and implementing large, company wide data projects, which can span across various department including Payroll, HR, Marketing, Customer Service and Operations. Data Analysis - Use statistical methods and software data to analyse data sets to identify trends, patterns and insights including sales … patterns, product trends to labour spend and customer behaviour Presenting insights in an accessible and digestible format Data Collection and Preparation Being point of contact between the data platform company and data sources Data Reporting Predictive Analysis - using historical trends to forecast This is a role that will sit more »

Salary to £23,000 + Bonus (Up to £200 per month) We are looking for individuals who are not only customer-focused but also possess the willingness to learn strong technical skills to join our team as Customer Technical Support Representatives. We are looking for agents who possess … a strong customer focus, willing to take ownership of customer issues and drive them to resolution, you should be comfortable and confident communicating with customers via phone, chat and email and have the ability to break down trouble shooting steps simply and effectively. Key Responsibilities: Diagnostic Skills: You … possible and is our focus. This requires a combination of technical knowledge, communication skill set, problem-solving skills, and a commitment to providing outstanding customer service. Empathy and Communication: While troubleshooting, it's crucial to maintain a high level of empathy and clear communication with customers. Technical jargon should more »

full-time Technical Support Consultant based Mandatory Requirements 3+ years Oracle PLSQL experience Database development and design experience Logical and analytical problem-solving skills Customer service focussed, with ability to communicate complex issues in clear and concise language to our clients 1+ years Microsoft .Net development experience VB.net … mature company To become part of a hardworking, dedicated small team To be a proactive member of a company who are solely focused on customer satisfaction 23 days holiday annually Death in service cover Full training on our highly competitive Credit Management software will be provided if you more »

office hours Aldermaston, Reading SC clearance must be held and available to progress on DV clearance Purpose of the role We are looking for customer-focused and enthusiastic Windows O/S build Engineer to join our Infrastructure and Tooling Team. Day to day tasks include developing customer … the build and transitioning support to the BAU resolver Teams. You should have a genuine interest in solving peoples IT issues and empathetic to customer needs and requirements. You should possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams and … the best of their abilities. Determine and document technical build specifications Automation of existing process Maintaining security standards Writing, editing and testing policies with customer service always in mind. Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. Build and actively more »

MUST. Due to the clearance required we can only progress with British nationals DETAILED JOB DESCRIPTION: Purpose of the role We are looking for customer-focused and enthusiastic candidate for our clients Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic … stakeholders and support teams Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project Strong Application Packaging experience using Flexera … configuration Package defect remediation Experience of large OS migration projects (preferably Windows 7 and Windows 10) Data Analysis and reporting skills Good communication skills (customer facing as you may need to speak to people in the business) Experience of managing and maintaining a SCCM 2012 (or higher) production environment more »

office hours Aldermaston, Reading SC clearance must be held and available to progress on DV clearance Purpose of the role We are looking for customer-focused and enthusiastic Windows O/S build Engineer to join our Infrastructure and Tooling Team. Day to day tasks include developing customer … build and transitioning support to the BAU resolver Teams. You should have a genuine interest in solving people's IT issues and empathetic to customer needs and requirements. You should possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams and … the best of their abilities. Determine and document technical build specifications Automation of existing process Maintaining security standards Writing, editing and testing policies with customer service always in mind. Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. Build and actively more »

Office, Teams, SharePoint, OneDrive, and MFA. * Manage antivirus/security products. * Execute cable patching and utilise remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate robust technical skills, exhibiting proficiency and confidence in managing the aforementioned tasks. * Exhibit outstanding customer service and communication abilities. * Demonstrate more »

a chance to start an exciting career while earning a full-time wage. We are looking for individuals who are enthusiastic about providing great customer service and would like a career in optics. You'll make sure everything runs as smoothly by looking out for little problems that … Duration 18 Months Positions Available 1 Closing Date Thursday, 4th July 2024 Start Date Monday, 22nd July 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

metabolic disorders. In this role, you will respond to patient, clinic, and homecare queries, lead originator to biosimilar switch clinics, lead the lipid clinic service, and conduct initiation telephone clinics for patients starting on anti-cholesterol biologics. You will also collaborate with the wider pharmacy team and other healthcare … skills, and demonstrate a commitment to developing services and providing the best patient-centered care. The job role covers several aspects of the pharmacy service and will be split as follows: Supporting the Pharmacy Homecare Service - 60% Supporting the Pharmacy Business Manager and Principal Pharmacist for Homecare with … High-Cost Drugs - 20% Providing a medicines management service to the wards - 20% To manage and develop the MKUH Pharmacy Homecare Service by providing a Specialist Technician service to the Pharmacy Homecare Team. To participate in the ward-based Medicines Management Service. To supervise the work of more »

excellent and proactive team member who can offer commitment in providing support to clinical and non-clinical staff. The ideal candidate will have strong customer service skills and be willing to multi-task under challenging conditions and have the ability to supervise and delegate work to those within …/Supervise and allocate work to the APPC team. 4/Ensure high levels of patient and clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact. 5/To provide a consistent approach across the Trust, using Standard Operating Procedures (SOPs) to ensure that functions … attached Job Description & Person Specification for further details. Person Specification Qualifications Essential Educated to A-level, or NVQ Level 4 in Business Administration/Customer Care or acquired equivalent experience GCSE or equivalent in English and Maths, grades A-C Experience Essential Experience of using full range of IT more »

currently seeking a highly motivated individual to join their team as an IT Support Apprentice. The apprentice's primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine … run business, extremely friendly, approachable and efficient. Nothing is too much trouble. You can be confident that you will receive the highest standard of customer service from the moment you book that initial pre valuation check all the way through to completion. The role: Possible start date: 01.07.2024 … IT issues and ensure that SLA's are met Keep customers informed of the status and progress of tasks and update tickets Complete other service-related tasks as required by your manager Attend all learning events and complete all apprenticeship assignments to a good standard, and on-time The more »

Our Client are looking for an experienced Senior ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our Surrey team supporting. You will be responsible for maintaining all IT hardware and services across the schools' sites … of experience of using Microsoft Office365. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability more »

contribute to our continued success. The company prides itself on delivering efficient IT solutions to over 400 clients nationwide, with a focus on exceptional customer service and lasting client relationships. As they expand, they are looking for a well-presented, customer-focused, and personable individual, like you … to the highest standards. Are you the right person for the job? 4-5 years in a similar role Proven ability to form lasting customer relationships Expertise in remote and on-site support Technical skills should include: Windows/Microsoft Focus: Azure, Office 365, Intune, Serverless deployments Cisco Expertise … you expect in return? Company pension Employee discount Flexible schedule Private Health Care Group Life Eligible for profit-share after 12 months of continuous service If you are a dedicated IT professional with a passion for technology and exceptional customer service, click “APPLY” now! Your data will more »

and troubleshooting skills. - Experience in equipment installation, maintenance, or repair is preferred. - Proficiency in using diagnostic tools, software, and equipment manuals. - Excellent communication and customer service skills. - Ability to work independently or as part of a team. - Attention to detail and problem-solving abilities. - Willingness to travel to … customer sites as needed. more »

and established Senior Account Manager to join our global sales team. The Senior Account Manager serves as the single point of contact for all customer enquiries across their key accounts. The Senior Account Manager will find opportunities to increase sales and develop upsell opportunities by understanding the storm product … team and design/source training that will meet these requirements. Invest in the personal development of the team, continuously improving their soft skills, customer service, technical skills and problem solving. Plan workload and colleague resource levels to meet customer and business expectations. Provide weekly reports/… updates on department activity and progress to management as required. Account planning Be responsible for all customer account management matters. Build and maintain relationships with your accounts, stakeholders and executive sponsors. Forecast and track key account sales metrics for business pipeline opportunities. Regularly determine upsell and sales opportunities through more »