51 to 75 of 194 Customer Service Jobs in the Thames Valley

procedures at the start and end of each of your shift to ensure all matters of concern are passed on for the purposes of service and incident management Writing complete and accurate handover/incident reports and taking appropriate action as required on all reports passed to you at … Officer in the security industry or someone who is confident following specific procedures and instructions Ability to communicate clearly verbally and in writing Good customer service skills Attention to detail and alert to any changes that may indicate an increased security risk or unusual situation A checkable personal more »

other 2 days working remotely, please apply for this software support consultant role within a dynamic, fast growing software business. You may have provided customer support on any business solution, such as CRM or HR or Finance Software. Its a plus if you have supported e-learning solutions but … provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with colleagues in sales, customer success, development to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical … previous software support experience - of a business application like CRM or HR or Finance, not solely Microsoft applications and desktop motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn more »

Collate RAMS and H&S documentation for projects Attending relevant internal project meeting and resolving any issues Overseeing plant requisition and haulage Providing excellent customer service to clients to encourage repeat business Managing projects ranging in size from 35 units to 400 units The ideal applicant will be more »

Support Engineer (TSE) will be the secondary contact point for Aura customers contacting our Helpdesk. The TSE will work with the helpdesk to provide service support for clients, with the end goal of restoring functionality to client assets while delivering a world-class customer service experience. This … position requires excellent customer service, organizational, time management, problem solving and interpersonal skills. Key Skills, Experience and Knowledge Communicate and interact with internal employees, clients and colleagues in a professional and timely manner Self-starter capable of working independently and meeting deadlines Excellent verbal and written communication and more »

As a member of the team you will be directly contributing to improving the safety of buildings and providing assurance to residents through our customer-focused approach to remediation. The scope of the role is to manage multiple projects through various stages in the project lifecycle, such as design … the designs and materials used to be recorded. Effectively manage the professional bodies, consultants, Contractors & Subcontractors as required across remediation projects. Provide cost-effective service, carefully control expenditures, and manage budgets and overheads. Ensure that all internal project meetings are arranged and managed promptly and efficiently, ensuring all relevant … full review is undertaken at the Practical Completion of each phase and ensure lessons are learnt and incorporated across all current and future phases. Customer Service Delivery Ensure stakeholder communication is proactive, empathic, focused and engaging. Where required, develop a resident strategy for each phase of the project more »

We are proud to provide a high level of service to customers across the UK, and as we continue to grow and evolve, we find ourselves needing our next protection specialist. If you have the desire to earn well above your basic salary, a wealth of regulated advisory experience … from our offices in Northampton. In an ideal world, you will use your previous experience in a Brokerage/IFA/Protection environment to service our clients across many different areas. You will: · Form part of our protection team dealing with a variety of services such as Equity Release … Demonstrable experience in a similar role for a IFA/Broker/Mortgage consultancy/Wealth Management Business. · A recognized qualification in a finical service discipline, something FCA related i.e. CII. · Meticulous attention to detail and the ability to communicate to a high level across all mediums. THE COMPANY more »

Structured Cabling, IT and Telecommunications with a good technical understanding. Collaborate effectively with key clients, ensuring the seamless communication, support, and delivery of the customer's requirements at all stages of the sales and project lifecycle. Nurture strong relationships with both clients and the broader site teams. Regularly evaluate … of AV Systems Experience of IP CCTV Systems Experience of Fibre Optic Infrastructure Working knowledge of SimPro software Excellent verbal and written communication and customer service skills Strong administration skills Thorough attention to detail Excellent leadership skills Ability to trust their intuition with minimal supervision What youll get more »

working hours can be flexible. Job Description This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to … Provide professional advice and support to employees and managers on the application and interpretation of People related processes and procedures. - Manage the People Department service management system (helpdesk) on a rota basis, responding to employee requests and issues, distributing sensitive queries to Finance, Procurement, Business Systems and other areas … HR or Payroll - Excellent organisational skills and attention to detail and ability to work to deadlines - Competent IT and Excel skills - Excellent interpersonal and customer service skills Additional Information For a full list of benefits and to apply, select the apply button to be taken through to the more »

For ourEMEA Service Operations team we are looking for aServices Quality Regional Business Process Owner. In this role, you will be responsible for developing and managing the EMEA Services Quality Management processes, providing standardization across the region. As a Quality Lead, you will play a crucial role in the … Netherlands - Hengelo, Belgium - Groot-Bijgaarden, Spain - Barcelona, Sweden -Stockholm, Finland - Espoo, Germany - Bonn, Italy - Milan and Hungary Budapest. It is reporting to the EMEA Service Performance & Quality Manager. Responsibilities: Lead the Quality Management function for EMEA Electrical Services to establish a culture of zero error & customer satisfaction improvement … Collaborate with all process owners to ensure that all Quality process changes are approved by them, prior to implementation Capture Voice of the Customer VoC through customized surveys, developed and deployed for Services operational improvement Define and develop the Electrical Service Quality Management Framework aligned to Eaton Quality more »

and when required, Microsoft Teams for virtual face to face meetings Be an ambassador for our client, maintaining high personal standards and levels of customer service when speaking to customers or attending our clients own events, as well as external events Build strong industry knowledge through monitoring websites more »

operations in UK, Germany and the USA. We are now looking for highly qualified, experienced and passionate professionals who are dedicated to providing unparalleled customer service, to continue to drive our business forward and become a part of our success story. Team Administrator/Coordinator - About the Role … MSDS, stability data, equivalency statements) Working directly with clients and suppliers as required via email and telephone discussions Arranging weekly/monthly/quarterly customer conference calls and face to face meetings Team Coordinator - Skills & Experience: Educated to A level standard or higher (or equivalent) 2 - 3 years proven … to continually progress and excel and deliver on our promises to our clients. BAP Pharma - Promise delivered. Our people are results driven, tenacious and customer focused. If you think you have what it takes to be part of a successful team with an exciting future, please apply today! No more »

access to volunteering leave. What you will do as a Subject Support Manager - STEM ? Handle emailed escalated enquiries from schools and education centres enhancing customer service. Deliver key messages around STEM to internal and external stakeholders and teachers. Support teachers to plan and deliver our STEM specifications (Mathematics and … field, using our support materials to enable their continuous improvement. Act as an Internal consultant for your specialist subject to provide insight and training customer facing teams. Work with external bodies such as subject associations, Ofqual and the DfE What you need to succeed? Experience of teaching GCSE and more »

what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. Were looking for a passionate and customer-focused IT Service Desk Analyst to join our team. … ensuring our stores run smoothly. Success in this role looks like: You will be willing and able to participate in a shift pattern covering Service Desk hours of operation (early, lates, Days and night shifts) on a 4 on 2 off basis youll have a basic level of IT … skills along with some experience of working in an IT Service Desk or a Call Centre equivalent role. Having an aptitude for working with IT applications/systems, you will be undertaking analysis, diagnosis and resolution of problems, which may range from straightforward to more complicated technical issues. There more »

HONOR United Kingdom (hihonor.com) Title: Call Centre Manager Job Location: Reading, UK (will move to London in H2 2024, Frequent business trips to various customer locations (including some international travel) About the Role In this exciting role, you will play a pivotal role in shaping the success of our … responsible for developing and delivering engaging training programs that equip new hires and existing representatives with the knowledge, skills, and behaviours to provide exceptional customer service that reflects our brand values. Ultimately you propel sales of our focus models by actively taking part in the sales process. This … and e-learning modules. Coach and mentor new hires during their onboarding process, ensuring they are comfortable and confident in their ability to handle customer inquiries. Provide ongoing support and development opportunities for existing call center representatives, helping them improve their performance and stay up-to-date on the more »

Vouchers Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Chubb Community Care now has an opportunity for an Service Engineer to join our team based covering West Sussex, Somerset, Dorset, Surrey, Oxfordshire and Wiltshire. Key to this role is to provide first line … service/maintenance support to all the company & third party products in use, when called upon to do so. Job Description To provide first line service/maintenance support to all company & third party products in use, when called upon to do so. To provide small works engineering … functions from initial survey, through installation to commissioning and customer handover To participate in an out of hours callout rota (typically 1 week in 3) To achieve minimum KPI targets for Response and First time fix on all Corrective and Preventative Maintenance visits. Responsibilities: Carry out Corrective and Preventative more »

possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customer engagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »

Service/Engineering Coordinator Due to additional customer demand, a manufacturer of specialist equipment based in Witney require a Service/Engineering Coordinator. The company have an experienced team covering the UK and a customer base throughout the UK, Europe and Africa. You will be part … of a small but skilled team, who focus on product quality and quality of service to their customers. You will be responsible for the provision and delivery of equipment to customer sites, plus the coordination and supply of skilled service and commissioning engineers. Duties also include the … booking of customer and supplier visits, providing quotations to customers and prospective customers, assessing and collating reports, along with elements of materials, stock control and purchasing. Good communication skills are key, along with an engineering or technical aptitude. Previous materials control, parts experience or customer service experience more »

information regarding the potential new suppliers - add to database if necessary Requirements We are looking for an exceptional individual who is passionate about healthcare, customer service and delivering excellence. You don't need to have worked in Market Research or Field Work before, previous administration or customer service experience would be great. If you tick all of the boxes below, please apply online today: You will be a highly organised individual An excellent communicator with great interpersonal skills Highly attentive to detail Excellent at collaboration and team working Benefits Teams who play together, stay together more »

We want to hear from you! Air Partner are seeking a 1st line support analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities … on Audio Visual and Meeting Room functions during client-based training onsite in Bracknell as a priority. You will support client requests as per Service Levels across all the areas of the group. You will be involved with the administration of new and departing users and ensuring that all … represent Technology, and will need to be focused, driven and curious. You Will: Understand and promote the technology framework in the daily role of service operations. Provide solution(s)/work around(s) to Incidents and Problems. Maintain accuracy of Technology data daily through due diligence and process. Attend more »

also be considered. Responsibilities: Take ownership of IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed uptime service levels. Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work. Perform limited maintenance tasks … smooth operation of the data center heating and cooling systems and overall facility. Permit and monitor contract vendors. Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment. Take daily operational readings of all … changes for internal works or for vendors.greater than Remove if not required Proactively identify issues and take the needed steps to resolve. Assist with service delivery tasks when needed. Key Skills, Requirements and Competencies: Experience in a critical operations environment and/or data center experience preferred, but not more »

adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … clear and accurate internal records for MI and monitoring. Assist Operations team and other departments as and when directed. Personal Attributes & Experience A strong customer service ethic: Experience of delivering a high standard of customer experience in a fast-paced environment. Attention to Detail: Thoroughness in examining more »

Technical Support Engineer - Audiovisual Do you want to join a growing, modern AV business that delivers a world-class service working with some of the latest and most innovative technology, if so then this could be for you! We have partnered with this medium sized AV firm who provide … of promoting from within Access to continuous mentorship within the business with clear lines of communication with Directors Key Skills and Responsibilities Maintain the Service Level Agreement T&Cs Troubleshoot basic to intermediate AV and Video Conferencing issues Act as the secondary contact point for the clients contacting the … and manage multiple tasks ensuring priority is allocated appropriately Provide mentorship to more junior members of the Helpdesk team Maintain a high level of customer service Experience with Crestron, Polycom, Cisco & Extron equipment preferred You will be joining a wider team that is driven and supportive with clear more »

sales operations. The prime focus will be to support the sales team in the day to day running of client accounts, proving excellent client service and handling any issues that may arise in a proactive manner. You will share a passion for providing a great client experience and a … best-in-class service. You will be comfortable providing sales support, customer service and procurement services. Responsibilities of the Business Development Manager Processing a high volume of product orders with distribution and suppliers Managing distribution deliveries and liaising with logistics team Liaising with third party couriers to arrange more »

Entry Level Graduate Scheme (Sales, Customer Service and Account Management) Do you like facts? Fact Number 1 – Many students attend university with no discernible career plan and many decide on a career completely unrelated to their field of study. Fact Number 2 – There is an abundance of fantastic more »

The apprentices primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Required to monitor and maintain systems and/or platforms to maximise productivity more »