76 to 100 of 194 Customer Service Jobs in the Thames Valley

adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … information. Review and request any additional information for clarity as required, escalating any lack of response/missing or unexpected detail as appropriate. Support Customer Reviews ensuring all required documents are obtained from the customer in a timely manner to ensure that reviews take place within the desired … are adhered to. Check all outstanding debt is fully settled prior to the release of any security. Ensure appropriate release of security and robust customer engagement. In cases of partial release ensure approval by underwriting for remaining loan and remaining security. Manage your workload and working day to ensure more »

Job Title: Service Manager Location: Bracknell (Hybrid - 3 days on site) Salary: £60k-80k Employment type: Permanent A market leading communication services provider are looking for an experienced Service Manager to support their UK based customers. This role requires candidates to be on site 3 days a week … in Bracknell and the responsibilities of the role are as follows... Develop customer relationships & understand their market, strategy and challenges. Ensure business requirements & expectations are understood by relevant operational and support teams within the company. Act as an escalation point to ensure customer issues are handled professionally, efficiently … and with effective manner. Track and manage customer experiences throughout the lifecycle and in line with agreed timings. Ideally the successful candidate will have: Experience in a similar customer facing role Experience with the SDLC, cloud platforms and/or been involved with the development of hardware & software. more »

commission Location: Slough Our client is looking for someone to join their Operations Team, assisting with the day to day running of the service department. You will inspect and repair equipment to the necessary quality and safety standards. Proactively serve & support customers in order to never lose an account … minimising lead time of customer orders. You will be accountable for administration and logistics activities, repairs and loan processes, resolving issues whilst maintaining a high level of quality control; SLA Delivery, Logistics, Customer Service. Repairs, services and inspects all items of equipment to the manufacturers standard Inspect and … perform quality control checks on all items of equipment to the manufacturers standard Point of contact for triage and support of customer technical issues and queries by telephone Liaise with Team leaders to maximise customer satisfaction Actively seek and deliver process improvements to improve customer service more »

Advanced Planning and Scheduling (APS), Manufacturing Operations (MOM), Quality Management (QMS) and Factory Automation solutions. Eyelit Technologies has delivered unmatched results for a global customer base in the manufacturing industry using cutting edge technology and advancements in AI, ML and optimization. MESTEC provides a suite of manufacturing management tools … including Manufacturing Execution Systems (MES), Manufacturing Operations Management (MOM). These tools are delivered as Software-as-a-Service (SaaS) and deliver rapid improvements to manufacturing KPIs such as labor productivity, product quality, production costs and delivery lead-times. What you will be doing : Support and maintain existing software … and customer solutions – working to maintain target ticket backlog, issue response and resolution and ultimately customer satisfaction Specifying, developing, and testing interfaces to third party systems – enabling efficient and effective on boarding of new customers Providing first and second line support to customers Interpret and analyse user requirements more »

join their team on a full time, permanent basis. Utilising your English and German language skills, the successful candidate will be responsible for processing customer orders and serving as the primary point of contact for German-speaking customers. Responsibilities will include, but will not be limited to: Processing customer orders from receipt to delivery Monitoring and tracking orders, ensuring timely delivery and customer satisfaction Communicating effectively with customers in German and English, providing outstanding support and resolving any issues that may arise Coordinating with internal departments to ensure seamless order fulfilmentThe ideal candidate will have a proven … track record of success working within an order processing, logistics or customer service role, you will possess excellent communication skills and be an excellent team player. In addition, you will have good IT skills as well as experience working with ERP systems would be advantageous. In return the more »

Project Manager and Installation Planner on a daily basis for the scheduling of work and will be expected to provide completed paperwork daily. Visit customer’s premises and active construction sites to carry out installation projects on a variety of automatic door products and shopfronts. Skills and Qualifications: A … full clean driving licence. Experience in the installation of automatic doors and aluminium shopfronts Good organisational & communication skills. Excellent customer service skills. The ability to work individually and as part of a team. The ability to work under pressure and to meet deadlines. BS7036/EN16005 registered. CSCS more »

and management. - Exciting projects including work with mining companies and emerging vehicle technology maintenance divisions. - Collaborative work environment with a focus on teamwork and customer satisfaction. We are seeking a talented Engineer to assist with: - Monitoring and supporting stadium systems across the UK. - Collaborating with the systems engineering team … on design and implementation projects - Conducting FAT (Factory Acceptance Testing) for system deployments. - Providing training and technical support to operators and clients. - Traveling to customer sites for commissioning and support, with occasional international travel (typically once every other month) We are looking who has: - Basic RF knowledge, including one … or more of power dBm, spectrum analyser operation, signal generator use, and understanding of cabling and antenna types. - Exceptional customer service skills, adept at handling challenging situations. - Willingness to travel and work on-site as required. It would be great if you also had: - Rigging experience - IT/ more »

The apprentices primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Required to monitor and maintain systems and/or platforms to maximise productivity … business critical systems, operating system, applications, databases desktops, peripherals and infrastructure network & telephone systems. Scope: The role is primarily desk based. Occasional travel to customer sites for install/fault resolution. Ensuring commitment to core values, working in line with best practice ensuring compliance to relevant policies. To maintain more »

The apprentices primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Required to monitor and maintain systems and/or platforms to maximise productivity … business critical systems, operating system, applications, databases desktops, peripherals and infrastructure network & telephone systems. Scope: The role is primarily desk based. Occasional travel to customer sites for install/fault resolution. Ensuring commitment to core values, working in line with best practice ensuring compliance to relevant policies. To maintain more »

To be successful in this varied and interesting role, you will need to be someone who strives for excellence and enjoys providing high quality customer service, whilst also ensuring what you deliver is completed in a safe way. You will have great communication skills and be confident in more »

We are proud to provide a high level of service to customers across the UK, and as we continue to grow and evolve, we find ourselves needing our next protection specialist. If you have the desire to earn well above your basic salary, a wealth of regulated advisory experience … from our offices in Northampton. In an ideal world, you will use your previous experience in a Brokerage/IFA/Protection environment to service our clients across many different areas. You will: · Form part of our protection team dealing with a variety of services such as Equity Release more »

other week. As a Network Engineer, you'll play a pivotal role in my client's Network Team, ensuring seamless operations and delivering exceptional customer service. Your responsibilities will include providing top-tier technical support to both internal and external stakeholders, contributing to the continuous enhancement of my client more »

Spanish Speaking Customer Support Technician Milton Keynes Up to £35k This is a new role within the Customer Support team; this is a full-time, hybrid role working 3d/w from the Milton Keynes office, with 2d/w working remotely. As a Customer Support Technician … language. An occasional requirement for national and international travel, primarily to meet customers and support product deployment. Relevant Knowledge & Experience Essential : Demonstrable experience of customer service in an engineering, or technical environment Excellent customer relations skills Fluent in English and Spanish Desirable : Good ability with Excel, and more »

Are you an IT Support professional looking for your next career opportunity? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? You will work on site covering schools in Oxfordshire, ensuring that IT systems and services are always available … highly desired and advantageous. Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would more »

Field Service & Calibration Engineer - Medical Devices - Basic salary £26,000 Overtime Car Pension Holidays The Role - Field Service & Calibration Engineer You will be responsible for: Calibration, testing and checks of medical equipment Fault finding and repair of medical devices Your Background - Field Service & Calibration Engineer To apply … mechanical equipment Medical device experience is not required Experience of calibration and testing Any experience of weighing scales would be advantageous The Company - Field Service & Calibration Engineer A very stable, successful and well-run manufacturer within the growing laboratory and medical equipment sector At the core of their business … lie product innovation, excellent customer service and good people. High levels of staff retention are the result of a fair and appreciative management style This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and/or an more »

Field Service & Calibration Engineer - Medical Devices - Basic salary £26,000 Overtime Car Pension Holidays The Role - Field Service & Calibration Engineer You will be responsible for: Calibration, testing and checks of medical equipment Fault finding and repair of medical devices Your Background - Field Service & Calibration Engineer To apply … mechanical equipment Medical device experience is not required Experience of calibration and testing Any experience of weighing scales would be advantageous The Company - Field Service & Calibration Engineer A very stable, successful and well-run manufacturer within the growing laboratory and medical equipment sector At the core of their business … lie product innovation, excellent customer service and good people. High levels of staff retention are the result of a fair and appreciative management style This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and/or an more »

and to manage all new and existing key accounts. Working alongside a BDM you will be responsible for building and maintaining relations with your customer base, new clients and the internal teams. Account management will be through self-generated leads which will involve cold calling. You will be self … Win new business through pro active outbound telephone activity and to manage new and existing relationships. Provide professional and time effective account management a customer services to a portfolio of customers Manage all customer service incidents within a timely manor Build and manage a pipeline of larger more »

management services, ensuring that all requested Health Records are located, retrieved and delivered to the requestor (clinic ward or admin area) within the departmental service level agreement (SLA). Please refer to the attached Job Description & Person Specification for further details. Person Specification Qualifications Essential GCSE or equivalent level … in a role that demonstrates the required skills detailed in this Job description Desirable Records Management services within any sector Experience Essential Administrative Experience Customer Service Demonstrate knowledge of Data Protection with regard to patient confidentiality Desirable Previous experience of filing systems NHS Experience Working in a target … driven environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for more »

disturbances/issues and security incidents - Dealing with first aid and incident reporting Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. … need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider more »

feedback on our products. Maintain efficient communication with the headquarters in terms of new product lines and other technical issues. Carry out site surveys, customer training/demos, project support, and product promotion to the market; and provide product pre-sales promotion, including introducing new product features to Channel … products and solutions. Key Attributes: Full clean UK driving license; Right to work in the UK; Prior experience in a technical support role; Good customer service skills and communication skills; Strong knowledge of CCTV, alarm, access control, door entry, video conference, VMS, cloud storage, video wall, video/ more »

join a growing business and taking ownership of a new initiative within the company. Client Details Our client is a national business within the Customer Service industry based in Slough. This role will be joining a growing department with lots of opportunity for future progression and growth within more »

organisation that is proud to provide the highest level of support, and who are heavily involved in diverse projects for an established and growing customer base. We are looking for candidates that have excellent communication and interpersonal skills, who have worked within the IT channel, experience selling outsourced Service Desk and Managed Service solutions is absolutely essential, not just licences/hardware, someone who has a great understanding about the industry and services that are provided, and what is required by end organisations. Essential Skills and Experience Experience in a B2B sales roles who possesses excellent verbal … Track record and evidence of net new revenue selling Managed services , not just hardware/software etc. you will have demonstrable experience of selling Service Desk solutions to enterprise customers. experience and passion, ambitious, hungry, confident, go getter with hunter gatherer mindset. to create, negotiate and manage long term more »

support on a wide variety of client accounts. You will build detailed, accurate and insightful weekly and monthly reports. You will also provide excellent customer service and communications in this client-facing role and assist in the delivery of campaigns, tasks, and projects. Key Responsibilities Build and maintain … useful insights on which Account Managers can build CRM strategies Build great relationships with all clients, providing hands-on support and excellent levels of customer service and ensure the smooth running of client accounts Brief, design, build and deploy best practice email and SMS campaigns Build and optimise … marketing automations to drive client revenue & customer retention Assist in identifying upsell opportunities and driving revenue growth for clients Maintain client timesheets and time tracking Attend client meetings/calls as required, taking minutes and communicating actions and decisions to all stakeholders Develop and maintain an understanding of current more »

The apprentices primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Required to monitor and maintain systems and/or platforms to maximise productivity … business critical systems, operating system, applications, databases desktops, peripherals and infrastructure network & telephone systems. Scope: The role is primarily desk based. Occasional travel to customer sites for install/fault resolution. Ensuring commitment to core values, working in line with best practice ensuring compliance to relevant policies. To maintain … all IT issues and ensure that SLAs are met. Keep customers informed of the status and progress of tasks and update tickets. Complete other service-related tasks as required by your manager. Attend all learning events and complete all apprenticeship assignments to a good standard, and on-time. Salary more »

The apprentices primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Required to monitor and maintain systems and/or platforms to maximise productivity … business critical systems, operating system, applications, databases desktops, peripherals and infrastructure network & telephone systems. Scope: The role is primarily desk based. Occasional travel to customer sites for install/fault resolution. Ensuring commitment to core values, working in line with best practice ensuring compliance to relevant policies. To maintain … all IT issues and ensure that SLAs are met. Keep customers informed of the status and progress of tasks and update tickets. Complete other service-related tasks as required by your manager. Attend all learning events and complete all apprenticeship assignments to a good standard, and on-time. Salary more »