SL7, Marlow, Buckinghamshire, United Kingdom Hybrid / WFH Options
MFK Recruitment
We have an exciting opportunity for an Education Service DeliveryManager to join our well-established client. MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they’re very … and West London. The salary is £40k, with a performance related bonus of £5k per annum (paid quarterly) About the role: The Education Service DeliveryManager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and work closely … to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education Service DeliveryManager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification of skills more »
Maidenhead, England, United Kingdom Hybrid / WFH Options
MFK Recruitment
We have an exciting opportunity for an Education Service DeliveryManager to join our well-established client. MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they’re very … West London. The salary is £40k, with a performance related bonus of £5k per annum (paid quarterly). About the role: The Education Service DeliveryManager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and work closely … to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education Service DeliveryManager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification of skills more »
Oxfordshire, England, United Kingdom Hybrid / WFH Options
Humand Talent
in developing innovative software and hardware products. Their systems are utilised in an array of industries as well as cutting-edge research fields. As DeliveryManager, you'll manage customer and internal support across regions, ensuring support leads are equipped to develop their teams. You'll manage teams … from support leads to application engineers and customer service engineers to support coordinators, including collaborations with many more! Responsibilities as DeliveryManager: Management and motivation of a global Product Management Team. Line Management – ensuring goals are being set. Helping customers with support - overseeing complex ongoing cases Ensuring processes … are being followed. Working within a budget and reviewing cost reports. Attend meetings with externals auditors. Who would suit this DeliveryManager role? · Over 5 years of experience in managing a team. · Experience developing processes within a quality management system. · Ability to develop SLA KPI and OKR. · A more »