2 of 2 Design Thinking Jobs in the Thames Valley

award-winning client is seeking a Customer and User Experience Architect to join their company on a permanent, full-time basis. The Customer and User Experience Architect will deliver design process for change and support the delivery of CX and UX focused initiatives. Responsible for creating compelling and enjoyable experiences through the application of your UX and UI expertise. … experiences. Provide expert CX/UX insights and change recommendations, identifying trends, opportunities, and areas for improvement. Lead and support user research, journey mapping, and persona creation to inform design and improvement initiatives. Collaborate with stakeholders and SMEs to prioritise initiatives, clarify requirements, and test user-centred solutions. Facilitate workshops, visualise change proposals, and support the development of business … cases and commercial models. Coordinate governance, reporting, and supplier engagement, ensuring adherence to legal and organisational standards. Key skills/requirements: Certified and experienced in CX/UX, Interaction Design, and Business Analysis. Skilled in customer and user experience design, including UI, interaction, and journey design. Proficient in business process analysis, journey mapping, and persona development. Experienced in More ❯

customer on use-case and product functionality Lead customers in the application of OpsRamp products and services offerings to meet their Business Outcomes. This may include whiteboarding and helping design and architect a solution/use case one day and aiding in overcoming their technical and cultural blockers the next! Develop a deep understanding of OpsRamp IT Operations Platform … architecture, and its capabilities through training and hands-on experience. Build on the technical design and architecture developed during the implementation phase to maintain a point-in-time architecture for each customer. Being proactive about solving problems (even if it's outside of your job description or area of expertise) Serve as an important source for information regarding the … experience in one or more of the following: Observability, Process Automation, Patching, AIOps. An in-depth understanding of infrastructure management and intelligent automation is preferred. Familiarity with cloud-native design patterns, microservices, and modern web-scale architectures. Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Objectives, Business Planning, Coaching, Commercial Acumen, Creativity More ❯