2 of 2 Help Desk Administrator Jobs in the Thames Valley

Senior Helpdesk Administrator - 6-Month Fixed Term Contract Salary: Up to £30,000 per annum (depending on experience) Location: Office-based initially (Hybrid option available after probation) Hours: 37.5 hours per week (alternating shifts: Week 1 - 08:00-16:00, Week 2 - 09:00-17:00) Start Date: Immediate About the Role We are seeking an organised and … proactive Senior Helpdesk Administrator to join our busy service operations team on a 6-month fixed term contract. This role is ideal for someone with strong communication and coordination skills who thrives in a fast-paced, customer-focused environment. Key Responsibilities: Act as the first point of contact for all customer enquiries via telephone and email. Accurately log More ❯

things when the manager is away. The ideal hire will have experience scheduling engineers, with strong admin and customer service experience. Plan engineer routes. Liaise with customers. Write reports. Help with the team. Answer calls, log and close calls. Support engineer and parts despatch team. Complete jobs on the system. General admin. The ideal candidate will have engineer scheduling More ❯