16 of 16 Remote/Hybrid Incident Management Jobs in the Thames Valley

performance of operational suites, provides second‐line support when problems are escalated by ECMWF’s operators, and contributes to change, configuration, release and incident‐management processes. Working jointly with colleagues in research, development and operations, the team modernises workflow design and integrates scientific and technical developments safely into … owned with the Research Department, ensuring developments are tested, documented and ready for operations Oversee the team’s contribution to change, configuration, release and incident management, promoting strong engineering practices Report to and support the Head of Production Section in the team’s area of responsibility; contribute ...

Hybrid - 1 x week in Marlow Department: Information Security Monday-Friday Are you an experienced cyber security professional with a passion for security operations, incident response and vulnerability management? We're looking for an Operational Security Lead & Cyber Vulnerability Manager to play a critical role in protecting Kensington … Role Reporting to the Chief Information Security Officer, you'll lead the day-to-day operational cyber security function, overseeing security operations, cyber incident management, infrastructure and cloud vulnerability management, and third-party security oversight. You'll be responsible for ensuring security risks are managed appropriately, coordinating ...

experienced Environments and Release Manager to take ownership of NHBC’s development, test, staging and production environments and lead our end-to-end release management process. You’ll play a key role in ensuring changes are delivered into live operation in a controlled, secure and repeatable way, while driving … collaborate closely with DevOps, development and delivery teams to support the safe delivery of strategic change and help shape our environment and release management approach as the function continues to grow. What you’ll be doing Own and manage NHBC’s development, test, staging and production environments across ...

exceptional service. Key Responsibilities: Provide expert support, advice, and guidance to end users by efficiently diagnosing and resolving incidents in alignment with ITIL v3 Incident Management processes. Collaborate with various ICT technical support functions to ensure timely incident resolution and maintain service level targets. Communicate effectively with … users and ICT teams, ensuring updates are clear and informative throughout the incident management process. Take ownership of incident and service request lifecycles, striving to achieve outstanding customer satisfaction ratings. Act as a service recovery manager for high-priority incidents, maintaining communication with stakeholders to ensure business ...

exceptional service. Key Responsibilities: Provide expert support, advice, and guidance to end users by efficiently diagnosing and resolving incidents in alignment with ITIL v3 Incident Management processes. Collaborate with various ICT technical support functions to ensure timely incident resolution and maintain service level targets. Communicate effectively with … users and ICT teams, ensuring updates are clear and informative throughout the incident management process. Take ownership of incident and service request lifecycles, striving to achieve outstanding customer satisfaction ratings. Act as a service recovery manager for high-priority incidents, maintaining communication with stakeholders to ensure business ...

technologies, threat intelligence, and advanced email threat analysis and remediation. Email authentication protocols - Strong hands-on knowledge of SPF, DKIM, and DMARC configuration and management, with proven experience in email fraud prevention. Microsoft 365 & mail flow architecture - Experience working with Microsoft 365/Exchange Online, Exchange Server, SMTP routing … mail flow architecture within enterprise environments. SIEM & incident management - Familiarity with SIEM platforms such as Splunk, Microsoft Sentinel, or QRadar, with strong analytical, troubleshooting, and incident management capability; PowerShell or Python Scripting is a desirable advantage. Contract Details: Rate: £450 per day Inside IR35 Location: Hybrid ...

Best Workplaces by Great Place to Work for three years running, and building the next generation of our Intelligent Change Management platform with Klario, we are scaling the engineering foundations that keep our cloud products fast, reliable, and trusted by some of the world's largest SAP-run businesses. … that accelerate software delivery and operational performance. Build and maintain core platform capabilities: CI/CD pipelines, build and release automation, infrastructure automation, environment management, observability, and developer tooling. Drive standardisation and reduce engineering friction through automation and self-service. Site Reliability Engineering Introduce and embed SRE practices across ...

This means setting and maintaining clinical policies and protocols to the standard our regulator expects, chairing clinical governance and risk review, ensuring robust audit, incident reporting and learning cycles are embedded across the team, and acting as the primary clinical point of contact for regulatory engagement and inspection readiness. … clinical workshops, pathway design, and team days. What you’ll do Lead the clinical team and oversee governance processes Provide clinical oversight and management of the multidisciplinary clinical team, including GPs, midwives, and other clinicians Line-manage clinical staff, including providing feedback on clinical care and supporting the recruitment ...

Identity and Access Management Manager, Hybrid Working, Occasional trips to the office Reporting into the CISO, the purpose of this role is to lead the delivery and continuous improvement of the Identity and Access Management capability, ensuring robust governance, effective controls and secure access to information and systems. … actions. Identify new and emerging technologies. Experience Required - Extensive IAM experience including Joiner-Mover-Leaver process design and improvement. Strong understand of Privileged Access Management and Security Information and Event Management (SIEM) platforms. Experience of logging and monitoring solutions Further technical skills to include - SQL, incident management ...

administration and operation of cloud and on-premise infrastructure. Maintain and support Windows Server and Linux environments. Assist with the deployment, configuration and management of Microsoft Azure services. Support virtualisation and enterprise hosting platforms. Assist with the administration of Kubernetes and OpenShift environments. Monitor infrastructure performance, availability and capacity. … Support incident resolution, problem management and service request activities. Assist with backup, disaster recovery and business continuity processes. Implement infrastructure changes in line with established standards and procedures. Contribute to automation and Infrastructure as Code initiatives. Maintain technical documentation and operational procedures. Work closely with senior engineers ...

Operational, and Technology settings, can communicate clearly with non-technical stakeholders, set priorities amid competing demands, and drive constant process improvement. Key Responsibilities Stakeholder Management & Business Transformation Build trusted relationships with business leaders and stakeholders across the organization - using structured discovery and probing questions to fully understand their priorities … business. Own application performance tuning and capacity planning across the corporate applications estate, ensuring systems remain fast, stable, and reliable at scale. Establish clear incident management, escalation, and post-incident review processes for corporate systems. Track, analyse, and act on platform performance and reliability metrics, reporting ...

Identity and Access Management Manager, Hybrid Working (Offices in London or Buckinghamshire and required to visit once a month) Salary likely to be c £ 75000 + bonus + benefits. Reporting into the CISO, the purpose of this role is to lead the delivery and continuous improvement of the Identity … Access Management capability, ensuring robust governance, effective controls and secure access to information and systems. You will develop the IAM strategy, supporting risk and compliance activities, delivering the IAM roadmap and partnering with stakeholders to strengthen security and operational resilience. Key Accountabilities Include - Further develop and implement the companies ...

transformation. You will play a key role in shaping and supporting group-wide finance system initiatives, with a particular focus on Oracle Enterprise Performance Management (EPM) – Planning/PBCS. Working across the full project lifecycle, you will contribute to the design, development, and delivery of high-impact solutions, while … transition into BAU support. Key Responsibilities Deliver functional enhancements and change requests within Oracle Planning/PBCS, ensuring solutions align with business requirements Provide incident management and system support, resolving both functional and technical issues Support data integration, validation, and reconciliation processes across finance systems Maintain robust controls ...

mentor who helps junior engineers develop. What you'll do Serve as the final point of escalation for complex technical support issues, leading incident management across the client base Act as lead technical engineer during major incidents, coordinating response and driving resolution Mentor junior support engineers through hands … within an MSP or enterprise IT environment Strong Microsoft 365 administration (Exchange Online, SharePoint, Teams, Entra ID) Hands-on Azure administration (VMs, networking, identity management) Confident networking skills (TCP/IP, DNS, DHCP, VPNs, firewall configuration) PowerShell scripting for automation and troubleshooting Experience with Hyper-V and VMware Proven ...

documenting automation use cases, business rules, decision logic and required data inputs/outputs, and by helping define measurable success criteria. Support lifecycle management of in‐life tools by capturing enhancement needs, assessing impacts across teams and ensuring governance documentation remains complete and auditable. Support issue and incident management for ND&I tools by analysing reported problems or defects, clarifying expected behaviour, and working with Product Managers, OSS/IT and delivery teams to enable timely resolution and reduce recurrence. Provide BA support to POCs, pilots and MVPs by refining scope, defining acceptance criteria and coordinating ...

Senior Cloud Engineer to design and support secure, scalable cloud infrastructure. You will maintain and troubleshoot cloud systems using Terraform and be responsible for incident management and platform optimisation. The ideal candidate will possess strong analytical skills and a passion for automation. Benefits include flexible working arrangements, additional ...