Service Desk Analyst
slough, south east england, united kingdom
Hybrid / WFH Options
Hybrid / WFH Options
DVF Recruitment
to-face) for the firm globally. Providing both remote and desk-side support across a broad range of applications and hardware, including Microsoft 365, Teams, Zoom, iManage, Elite 3E, IntApp, BigHand, and mobile technologies. Logging and managing tickets through ServiceNow and ensuring accurate documentation. Taking ownership of issues through to resolution, escalating where necessary, and always keeping users updated. Supporting More ❯
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