Reading, Berkshire, United Kingdom Hybrid / WFH Options
Geotab Inc
with overall organizational strategy. Partner with senior leaders within the functional group. Ensure cross border consistency with handling of employee relations (ER) issues as legally allowable and report on performancemanagement trends. Follow responsibilities matrix (RACI) - investigations, PIP management, career development, etc. Take a consultative and collaborative approach to support and provide HR solutions within designated business … retention. Build relationships, advise and coach employees and leadership on HR practices. Proactively assess, diagnose and develop solutions to organizational challenges within designated business groups. Provide day-to-day performancemanagement guidance to leadership (coaching, counselling, career development, disciplinary actions). Manage and resolve complex employee relations issues, maintain appropriate records of investigations and advise stakeholders in the … progression of such cases. Maintain in-depth knowledge of legislative requirements related to day-to-day management of employees, reducing legal risks to ensure compliance. Develop, implement and administer new HR initiatives. Assist with the introduction of new or revised policies and process changes to ensure that teams are appropriately equipped and continuously supported in introducing and managing these More ❯
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Spectrum It Recruitment Limited
business, already established and profitable, is seeking a Head of Development to help lead and scale its development function. This is a key leadership role requiring efficient software development performance, scalability and resilience in a fast-paced environment. This is your opportunity to make a big stamp on an exciting business with a bright future. Key Responsibilities People Leadership … Team Management, Talent Development, Recruitment and Retention, Cross Functional Collaboration, PerformanceManagement Process Ownership and Delivery Discipline - Agile Excellent, Process Optimisation, Resource management, Cost Optimisation, Risk management Execution and Delivery - Roadmap Execution, Quality assurance, Performance Metrics, Scalability and Security, Problem Solving Requirements: 10 years in software development with at least 5 years in a … agile methodologies and enforcing delivery discipline Excellent communication and interpersonal skills Strong technical foundation with knowledge of modern tech stacks and experience with scalable, high availability systems Experience in performancemanagement and driving high standards across teams Salary & Benefits: Up to £90,000 depending on experience 25 days holiday + Bank Holidays + birthday! Equity :) Flexible working and More ❯
slough, south east england, united kingdom Hybrid / WFH Options
HCLTech
are seeking a highly skilled IT Operating Model Transformation Subject Matter Expert to lead and manage large-scale transformation programs. The ideal candidate will have extensive experience in program management , organization design , and performance management. This role requires a strategic thinker with a proven track record of driving successful IT operating model transformations and optimizing organizational performance. Key … strategies to enhance efficiency and effectiveness. Support sales cycle to prepare proposals, estimates and consulting engagement plan. Analyze current role definitions, responsibilities, and competency requirements across IT functions. Oversee performancemanagement initiatives to drive continuous improvement and achieve desired outcomes. Develop detailed implementation roadmaps for organizational structure changes. Create transition plans that minimize business disruption while achieving transformation … best practices to inform and enhance transformation strategies. Qualifications: Bachelor's degree in Information Technology, Business Administration, or a related field; advanced degree preferred. Extensive experience in large program management , with a focus on IT operating model transformations. Minimum 5 years of consulting experience in setting up new IT operating models, Portfolio and program management office, ITSM processes More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Publift
an experienced Director of Client Services to lead and transform our multi-functional client service organisation. This strategic leadership role will oversee customer success, technical operations, and strategic account management teams while driving operational excellence and revenue growth across our global publisher portfolio. About the Role The successful candidate will be responsible for building scalable service delivery frameworks, implementing … and identify growth opportunities within our existing customer base. Responsibilities Team Leadership & Development Lead and manage a diverse client services team spanning customer success, technical operations, and strategic account management functions Drive organisational behaviour change to ensure customers receive exceptional service experiences Develop team capabilities through coaching, training, and performancemanagement Foster a customer-centric culture focused … platforms to enhance service delivery Develop and execute a tiered service delivery model with appropriate cadence for different customer segments Create comprehensive systems for tracking service delivery metrics and performance indicators Build robust customer sentiment tracking and feedback collection mechanisms Customer Portfolio Management Develop and implement growth strategies across the existing customer portfolio Establish executive-level relationships with More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Kantar Media
planning, task prioritisation, and foster a collaborative culture across onshore and offshore teams; act as an escalation point for complex issues and assist in onboarding new staff. Participate in performancemanagement, strategic planning, and collaborate closely with senior stakeholders to communicate progress, manage risks, and contribute to delivery planning and team development. Required: Proven track record as a … of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and More ❯
Oxford, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
First Point Group Limited
to cultivate a strong internal talent pipeline. Partner with Sales, Operations, Field Engineering, and NOC teams to ensure cross-functional alignment and continuous improvement. Provide strategic direction, coaching, and performancemanagement to the Quality and Training teams. Foster a culture of customer focus, accountability, and continuous improvement. Recruit, retain, and develop talent within the function to support current … service quality. Demonstrable experience managing SLAs, service reporting, and escalations. Strong cross-functional influence and collaboration skills across global operations, engineering, and support teams. Excellent communication, presentation, and stakeholder management abilities. Strong analytical mindset with problem-solving expertise. Experience in managing budgets, performance reporting, and financial planning. More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Ultimate Asset
teams to help shape a world-class people experience. You’ll: Lead HR operations across Western Europe Manage contracts, HRIS updates & documentation Ensure compliance with local labour laws Support performancemanagement & engagement initiatives Partner on payroll, benefits, and total rewards Create HR dashboards and insights that drive smarter decisions About You 5–7 years in a broad HR More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Pertmeps Warwick County Council
and exceptional user experience. You will: Lead, manage and develop a team of Systems Co-ordinators to ensure excellent service delivery, capability building, and skills development. Allocate workload, manage performance, and resource plan to meet SLAs, KPIs, and service quality targets. Serve as the escalation point for complex technical queries and system issues, applying policy and system knowledge to … changes follow governance, have appropriate documentation and stakeholder engagement. What We're Looking For Essential: Prior experience managing a technical or systems team - strong leadership in allocation of work, performancemanagement, upskilling. Deep, hands-on knowledge of SAP SuccessFactors Employee Central, including configuring foundation objects, workflows, associations, org structure etc. Strong understanding of core HR processes and how More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Vallum Associates
and resolve interdependencies. Manage third-party system integrators or software vendors involved in CBS implementation. Define and track programme milestones, ensuring risks and dependencies are proactively managed. Support change management and training to drive adoption of new cost structures and reporting tools. Essential Skills & Experience Proven experience managing complex cost and commercial transformation programmes within utilities, infrastructure, or capital … controls frameworks. Hands-on experience integrating or delivering solutions using: Oracle Fusion ERP (particularly Financials and Procurement modules) Integrations with wider ERPs - Primavera P6/Oracle Unifier Oracle Enterprise PerformanceManagement (EPM) desirable. Strong understanding of project cost governance, capex/opex distinction, and budgetary control mechanisms. Familiarity with regulatory frameworks and capital planning processes in the UK More ❯