1 to 25 of 28 Remote Process Improvement Jobs in the Thames Valley

Monitor daily operations, respond to incidents, and manage escalations across enterprise IT systems. Produce insightful reports and dashboards using tools like Excel and Power BI. Identify opportunities for operational improvement and drive small-scale initiatives. Document internal procedures and develop training materials to support knowledge sharing. Work closely with vendors, managing service reviews and ensuring SLAs are met. What … Support Analyst: 2-3 years' experience in operations support across enterprise platforms (HR, ERP, Finance, Integrations). Strong analytical skills, with proven experience in reporting, root cause analysis, and process improvement. Excellent stakeholder management, communication, and vendor engagement skills. Comfort working in complex, multi-vendor IT environments with global teams. Familiarity with ITIL, Lean, or Six Sigma methodologies is More ❯

tickets in line with SLAs. Oversee job category management and make adjustments at client request. Conduct regular audits to ensure rate data accuracy. Lead change governance processes and continuous improvement initiatives. Provide insights and reports on rate data trends and performance. Identify risks and drive resolution strategies across the business. The Candidate Proven experience managing complex data sets, ideally … within recruitment, vendor-neutral MSP, payroll, or finance environments. Demonstrated team leadership and process improvement experience. Strong understanding of rate governance and compliance within large-scale recruitment operations. Excellent analytical and data management capabilities. Proficient in Microsoft Office (especially Excel). Comfortable working with platforms such as Monday.com, Volti4, HubSpot, Prism, and CR.net. Familiarity with SQL, XML, or More ❯

and reliability. Maintain documentation for disaster recovery, system configuration, and support procedures. Support knowledge sharing across the wider OT team through guides and mentoring. Identify and champion opportunities for process improvement, system upgrades, and automation. Base location - Hybrid - Thames Valley-based offices and operational wastewater sites Working pattern - 36 hours Monday to Friday, with participation in an on … ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support . When a crisis More ❯

the chance to work with a diverse range of internal and external stakeholders, making a real impact on customer experience and operational efficiency. Spearhead the end-to-end migration process for Wireless Logic and Arkessa customers, ensuring data accuracy and solution customization. Keep customers and internal teams in the loop with regular, clear progress updates throughout the migration journey. … types, sharing your knowledge and best practices. Develop and deliver engaging training sessions for both customers and internal teams to optimize our migration processes. Identify, create, and implement Continuous Improvement (CI) initiatives to streamline and enhance our migration and Change of Ownership (COO) procedures. Dive into data using tools like Zendesk, PowerBI, and SIMPro to generate insightful reports that … take initiative. Your Objectives for the Year: Smooth Migrations: Successfully lead and complete a high volume of customer migrations, maintaining a high level of data accuracy and customer satisfaction. Process Improvement: Identify and implement at least two significant improvements to our migration or Change of Ownership processes, resulting in increased efficiency or enhanced customer experience. Expertise Development: Deepen More ❯

improving the quality of life for People with Parkinson's disease. IT Business Partner The IT Business Partner will collaborate closely with key business stakeholders to enhance technological application improvement activities. This role involves providing business colleagues with an in-depth understanding of third-party applications, leveraging expertise in productivity solutions such as M365. The successful candidate will work … S/4HANA Implementation & Project Management: Lead requirement gathering, support configuration/testing, bridge business and technical teams; manage project timelines and drive adoption of new systems. Technical Support & Process Improvement: Provide timely IT support, troubleshoot issues, identify and implement technological improvements including automation and AI to boost productivity. Compliance & Governance: Ensure all IT activities comply with relevant More ❯

teams and contractors with expert guidance and assurance on best practices. Collaborate with OT engineers and contribute to the delivery of innovative, future-proof SCADA solutions. Team Development & Continuous Improvement: Develop and maintain disaster recovery, fault response, and continuity documentation. Contribute to knowledge articles, guides, and internal training to upskill peers. Identify and lead opportunities for process improvement More ❯

and optimise email marketing and automation workflows. Support lead generation and nurture campaigns through intelligent segmentation, personalisation and performance tracking. Drive A/B testing, performance analysis and continuous improvement of CRM-supported campaigns. 3. Sales Pipeline Processes Define, document and maintain the Assessment end to end Sales funnel processes and pipeline methodology. Define and build the reporting to … day-to-day queries from CRM users across the business. Oversee data input processes, perform regular data cleansing and enrichment activities to maintain CRM accuracy and reliability. 6. Continuous Improvement Stay current with CRM trends and best practices to continuously improve functionality and effectiveness. Consider adding Work with the wider marketing and sales teams to identify opportunities for CRM … process improvements and automation. Experience Key Skills & Experience Minimum 3 years' experience in a HubSpot CRM-focused role within a B2B or SaaS environment. Proven expertise in HubSpot CRM, including workflow automation, segmentation and reporting Strong understanding of lead lifecycle management, sales funnels, and marketing automation principles. Comfortable translating technical CRM concepts into actionable business insights for commercial stakeholders. More ❯

to join our team? Then please read further! You will be responsible for: Conducting activities in compliance with J&J and functional SOPs, processes and policies. Supporting innovation or process improvement projects which may include but are not limited to requirements development, user acceptance testing and identification of improvements to existing and new analytical tools. Facilitating smooth and … for clinical trials within assigned scope of responsibility in line with portfolio timelines and priorities, including support of execution and close-out as outlined in the end-to-end process for multiple trials, often of higher complexity. Analytical Monitors will conduct regular (fit for purpose) reviews at site and subject level that will help early detection of issues, and … without regard to any other characteristic protected by law. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. More ❯

You will work closely with our Customer Relationship Managers and wider teams to constantly evolve and improve the service we provide, to achieve this you will need both a process and customer/supplier orientated background. Main Responsibilities: 1.Delivery Responsible for the delivery of the eAssessment service from planning through to reconciliation to closure including input into service-based … to the internal customer team and assist in the production of and review the operational SLA report for your customer. Analyse performance to identify CSI opportunities. Responsible for internal process improvement activities for your customer(s) and/or team (continual improvement) and contribute to strategic improvement activities. Deliver the Continual Improvement processes for your … documentation). Contribute to the RM accreditation activities to ISO standards, such as participating in internal and external audits and maintain your documentation to agreed standards. Present operational or process changes relating to your customer at the RM Change Approval Board. Work with Operational Managers and Customer Relationship Managers to deliver RM strategic objectives. Attend, contribute to and lead More ❯

and amongst different stakeholder teams to ensure effective engagement with the strategy and compliance with processes Provide compliance measurement of project with the information management governance processes, and continuous improvement of the governance provisions Responsible for the collation and escalation of information management issues and concerns to the Head of Information Management and Project Leadership Leading the compliance monitoring … complexity, preferably within nuclear or highly regulated industry Hands on experience of a ISO27001 or equivalent environment In-depth knowledge of designing and implementing information & configuration management strategies and process improvement practices across large programmes and multi-disciplinary teams Ability to set up and implement information management systems and processes in a fast-paced environment Process driven … detail Strong leadership and influencing skills to manage and motivate teams in and outside of the Project Strong communication and interpersonal skills Outstanding track record of information & configuration management improvement and delivery Excellent presentation and reporting skills Have an in-depth understanding of the design and delivery requirements of technically complex projects in the architectural/engineering/construction More ❯

deep understanding of SecOps concepts, technologies, and best practices, specifically across IT and OT environments. You will be tasked with ensuring robust incident management, proactive threat detection, and continuous improvement of our security posture. Strong communication and collaboration skills are essential as you will work closely with cross-functional teams to mitigate risks and protect Thames Water's essential … downtime due to active scans. • Build direct relationships with Operations teams to understand and articulate operational and cyber risk. Maintain Security Operations: • Maintain effective security operations processes, ensuring continuous improvement across security tools and services. • Support an effective security operations environment using tools such as Microsoft Sentinel, SOAR, EDR/XDR, and PAM. • Achieve reductions in repetitive alerts and … hunting to uncover vulnerabilities and ensure continuous risk reduction. • Provide tangible metrics to demonstrate risk reduction and reduced technical debt. Incident Readiness & Response: • Lead the incident triage and response process, ensuring effective management and remediation of cyber security incidents. • Improve incident management by reducing business impacts and the time between incident identification and closure. • Ensure the business is regularly More ❯

collaborate effectively and build strong relationships will be essential to your success. Your Daily Quest (Key Responsibilities):🌎 Provide 2nd line support for diagnosing and resolving connectivity problems/issues. Process tasks related to SIM card operations, including activations and changes. Manage change of ownership and tariff change requests. Handle call overflows, administration, and logging phone calls/chats, and … Objectives for the Year: 🎯 1) Maintain a customer satisfaction (CSAT) score of 95% or higher for all resolved tickets. 2) Reduce the average ticket resolution time by 15% through process improvements and enhanced knowledge sharing. 3) Proactively identify and resolve recurring customer issues to minimize escalations and improve overall service quality. Why Come Work With Us?👋 Here’s why … you have not heard back from us unfortunately you have not been successful on this occasion but would love to stay in touch for future opportunities. Overview of interview process at Wireless Logic: Tele Interview – Meet the people team😊 1st Interview (Virtual) - Meet your manager 😀 2nd Stage (Face to Face)- Meet your peers😁 Final Stage (Virtual/Face to More ❯

an average ticket resolution time of X hours and achieve a customer satisfaction (CSAT) score of X% for your resolved tickets within the first six months. Contribute to continuous improvement: Proactively identify and suggest at least two process improvements within the Service Fulfilment team in your first year to enhance efficiency and customer experience. Why Come Work With … you have not heard back from us unfortunately you have not been successful on this occasion but would love to stay in touch for future opportunities. Overview of interview process at Wireless Logic: Tele Interview - Meet the people team 2nd Stage (Face to Face)- Meet your peers Final Stage (Virtual/Face to Face)- Meet our leadership If you … require reasonable accommodation during the application and selection process, please let us know. We will work together to best meet your needs. How we work? We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a More ❯

customers, partners, and distributors, ensuring their satisfaction and addressing any concerns promptly. Performance Metrics: Track key performance metrics, analyzing data to make data-driven decisions and optimize the renewals process and drive rep productivity. Forecasting and Planning: Ensure accurate revenue forecasts and budgets for the renewal sales team, aligning with company objectives and the delivery of accurate and timely … escalation reporting. Market Intelligence: Stay updated on industry trends, competitors, and customer needs to offer localize insights to global MI, including specific focus on trends regarding renewal best practices. Process Improvement: Continuously evaluate and improve renewals processes to enhance efficiency and customer experience. Assist in developing automation plans that will improve the renewal process. Recruit and develop high … sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details More ❯

reports that support project and business decisions. Produce ad-hoc reporting to support programme management. Collaborate with team members and suppliers to support data reconciliation activities. Identify opportunities for process improvements and automation. Be a proactive advocate for data quality and continuous improvement. Experience needed Experience in building, designing and developing dashboards Experience of Sitetracker or Salesforce Proficient in More ❯

respected professional membership organisation? A well-established and forward-thinking professional membership organisation is seeking a Salesforce Release Specialist to play a vital role in the delivery and continuous improvement of its CRM platform. This organisation champions professional development, knowledge-sharing, and community-building, reinvesting in tools and initiatives that support both individual members and corporate partners. If you … passionate about enabling meaningful change through technology, this could be a perfect fit. About the Role This is a fantastic opportunity to take ownership of the release and deployment process across Salesforce and Fonteva platforms, with a strong focus on automation, governance, and best practice. You’ll be the go-to expert for coordinating deployments, managing environment strategies, and … orchestration using Copado . Ensure platform stability and data security through strong admin practices. Facilitate testing and environment management for multiple deployments. Provide technical documentation and contribute to continuous process improvement. Skills & Experience Salesforce Certified Administrator qualification essential. Copado DevOps Fundamentals or Advanced Certification highly desirable. Strong hands-on experience in Salesforce Administration, including user and permission management, flows More ❯

Collaborate with cross-functional teams to ensure accurate financial data. Support month-end and year-end closing processes. Ensure compliance with financial regulations and company policies. Identify opportunities for process improvement within financial operations. Assist in ad hoc financial projects as required. Profile A successful Finance Analyst should have: A background in accounting, finance, or a related field. More ❯

Collaborate with cross-functional teams to ensure accurate financial data. Support month-end and year-end closing processes. Ensure compliance with financial regulations and company policies. Identify opportunities for process improvement within financial operations. Assist in ad hoc financial projects as required. Profile A successful Finance Analyst should have: A background in accounting, finance, or a related field. More ❯

authoritative leadership in the governance and oversight of all third-party vendor relationships, ensuring alignment with the bank's strategic goals and regulatory requirements. Lead and own the procurement process, ensuring efficient, transparent, and strategic sourcing of vendors to optimise value, manage risk, and achieve business objectives. Develop and maintain a comprehensive vendor governance framework, embedding transparency, accountability, and … the production of reports and dashboards on vendor performance, operational risks, and key metrics to inform senior leadership decisions and ensure effective oversight. Identify and drive strategic opportunities for process improvement, innovation, and enhanced operational performance within vendor relationships, ensuring long-term value creation. Champion vendor compliance through regular audits and assessments, ensuring adherence to internal policies, external More ❯

which include producing detailed incident reports and conducting Post Incident Reviews. Contribute to and participate in cyber-security incident readiness activities which can include simulations and tabletop exercises. Continuous Improvement Identify gaps and continuously improve detection and response capabilities by creating and fine-tuning use cases, developing automation and documenting processes and playbooks. Identifying lessons learned to improve future … mobile, etc.) is a plus but not necessarily essential. A background in intelligence is a plus. Knowledge of scripting languages is desirable (e.g., Bash, Python, PowerShell) for automation and process improvement. Company Benefits: Flexible working arrangement: Remote working with occasional in person team building activities Collaborative Culture : Experience a supportive and inclusive work environment that values teamwork and innovation. More ❯

compliance with regulatory standards. This role involves overseeing month-end close, managing audits, and supporting business functions with insightful financial analysis. Duties will include: Leading the month-end close process, covering accounts receivable, accounts payable, general ledger, and revenue recognition. Overseeing balance sheet reconciliations and ensuring adherence to group accounting policies. Managing cash flow forecasting, payroll reviews, and month … business partner to functional teams and the wider finance group. Providing IFRS 15 expertise to ensure accurate revenue recognition. Supporting book-to-earn revenue forecasting and variance analysis. Driving process improvements and promoting best practices across the organisation. About the Successful Applicant: The ideal candidate will hold a professional accounting qualification ( ACCA, ACA, or CIMA ) with at least three More ❯

+ Processing and communication to customers of annual increases as per sales and service agreements + Send out signed copies of contracts to sales and customers as requested. + Process customer service terminations + To provision and be supported for cover/assist other areas within the In-Life Contracts Management Dept due to sickness and holiday + Support … and undertake all process improvements of the team including any projects and lean initiatives. + The Administrator will also assume responsibility for any other related duties as assigned. Knowledge, Experience & Skills Essential: + Communication & Interpersonal Skills + High degree of attention to detail + Problem Solving & Personal Effectiveness + Self-starter and be strong and confident. + Able to … where diversity is celebrated and everyone is treated with fairness, dignity, and respect. We welcome applicants from all backgrounds and are committed to providing reasonable adjustments during the recruitment process to ensure an inclusive experience for all. Recruitment Agencies: Kyocera operates a Preferred Supplier List (PSL) of selected recruitment agencies and does not accept unsolicited CVs from agencies not More ❯

general inbound phone cover to help with customer support. Skills & Experience: Previous experience in a customer service environment Working knowledge of data management and data analysis Demonstrable experience of process improvement Proven track record of working to deadlines and targets Customer contact through inbound and high volume of outbound calls Ability to adapt to the needs of a … apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice. More ❯

interviews, and meetings to elicit requirements and drive consensus. Work closely with Product Managers and Development teams to ensure alignment between business goals and technical solutions. Identify opportunities for process improvement and contribute to the development of best practices. Act as a key liaison between business units and IT, ensuring effective communication and stakeholder engagement. Support testing and More ❯

Product Owners to make sure requirements are fully understood Line management for development teams, including target setting and performance management Influencing the technological direction of Jisc, bringing technology and process improvements to other teams Implement and manage internal processes for managing software development Drive process improvement in the team, for better estimates, software quality, and cost efficiency … which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status. Application process: Please let us know how we can best accommodate you throughout the recruitment process. We're committed to making our process accessible and comfortable for everyone - just tell … it truly reflects your own voice, experiences, and personality. If you are currently a Jisc employee, please apply through your Dayforce Employee profile. We have a thorough background screening process that verifies the details you share with us in your CV and your application. Any inaccurate information supplied during the application stages can lead to a job offer being More ❯