Milton Keynes, England, United Kingdom Hybrid / WFH Options
Issured Limited
or in person. Accurately and efficiently log all issues and status updates in our Service Desk Tool. Track and resolve support tickets within established SLA's to promptly meet user's needs. Escalate service incidents to 2nd line technical support and problem management where required. Assist with the administrative tasks more »
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Confidential
or in person. Accurately and efficiently log all issues and status updates in our Service Desk Tool. Track and resolve support tickets within established SLA's to promptly meet user's needs. Escalate service incidents to 2nd line technical support and problem management where required. Assist with the administrative tasks more »
Oxfordshire, England, United Kingdom Hybrid / WFH Options
Crowcon Detection Instruments Ltd
system controls/permissions and governance. Be the first port of call for user issues. Develop a system for managing this and reporting agreed SLA’s. Monitoring system performance and work closely with our IT Team to identify performance bottlenecks and ensuring that the system has enough capacity to meet more »
Reading (Hybrid), United Kingdom Hybrid / WFH Options
NHS South Central and West Commissioning Support Unit
SCW.) The successful applicant will be providing 2nd line support to users of the NHS SCW's IT systems within the ServiceLevelAgreement (SLA) timescales and requirements. They will also be configuring, installing and maintaining a wide-range of IT equipment including desktop hardware, software, peripherals, printers, network switches more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Searchability NS&D Ltd
freight security, and paperwork. Support ISO procedures and company values. THE IDEAL CANDIDATE… Proven experience in meeting operational targets as well as working to SLA's and KPI's Experience in adhering to budgetary restrictions and controlling expenditure Knowledge of Quality systems Health and Safety trained DG Awareness trained Fork more »
Reading, England, United Kingdom Hybrid / WFH Options
Project People
inventory data. Work closely with the PC/SWCs to maintain stock levels, including stock in field with local facilities and ensure compliance to SLA’s. Ensure supplier & PC/SWC audits are conducted in line with the MBNL policy and that the PC/SWCs are adhering to processes more »
Bracknell, England, United Kingdom Hybrid / WFH Options
NEC Software Solutions
guidance to NEC customers · Demonstrate good in depth knowledge of application environments with an ability to pick up application support issues and working towards SLA’s · Understand the contractual commitments in place with customers and ensure incidents/problems are resolved within contracted SLA’s · Translate customer requirements to provide more »
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Pulse IT Recruitment Ltd
email, phone & a helpdesk support ticketing system is crucial. Key skills needed include: Client Management Customer Support 1st Line Bespoke Software Support Problem Management SLA Management Ticket Management Customer satisfaction Bespoke Software Support Agile (ideally) This role will suit candidates looking for a real challenge and who want to be … interaction skills. Career progression is on offer in abundance therefore entrepreneurial drive and ambition is essential. Key Skills for this role include: Software Support, SLA Management, and Application Support. As part of the role, you will be rewarded with the following: An attractive starting salary! A chance to learn new more »
