2 of 2 Remote SMS Jobs in the Thames Valley

forecast capacity needs, identify bottlenecks and propose potential solutions. (e.g., automation) Contact Strategy Development Develop and optimise multi-channel customer contact strategies (phone, email, SMS, chat) Use data insights to drive engagement and improve response times. Work with customer service and collections teams to enhance communication effectiveness. Conduct capacity planning More ❯

Company, our rewards app. This will involve acquiring new company members and also servicing in-life company members, across different marketing channels including email, SMS, DM and app. The successful candidate will be part of a busy comms squad, working closely with the CVM team, Marketing Managers, Partnerships and Propositions More ❯