Senior Customer Services Analyst (Viator)
Oxford, Oxfordshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
TripAdvisor LLC
and flag them to stakeholders. Work with cross-functional teams to ensure KPIs and metrics are clearly defined, standardized, and effectively visualized. Lead initiatives to automate recurring reports using SQL, Tableau, and other tools. Continuously evaluate and improve existing reporting processes for accuracy, speed, and scalability. Stakeholder Management Be the go-to reporting expert for Operations and other cross … Ensure data definitions, metric calculations, and data sources are consistent and documented. Contribute to data quality improvement efforts across reporting pipelines. Coach junior team members in reporting best practices, SQL optimization, and data visualization techniques. Champion standardized reporting processes and governance frameworks across the analytics team. What you'll bring to the team: Experience: 5+ years in a reporting … preferred. Education: Bachelor's Degree in an analytical field (math, economics, engineering, statistics, etc.), preferred Masters Degree is a plus Tools: You will have knowledge of key industry tools, SQL, Tableau and Excel. Specifically for this role that would include: Advanced SQL: You are comfortable with intermediate SQL: CASE, UNION, subqueries, windows functions. You must be able More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: