3 of 3 Remote/Hybrid Service Catalogue Jobs in the Thames Valley

start, project likely 3-4 years Location - Hybrid (2 days per week in Reading once office up and running) Accountable for global service performance and customer experience across the Service Management operating model. The role provides a single senior point of accountability for service … demand, capacity and service growth are reviewed regularly as users, locations, suppliers, applications and security domains are added. Support service catalogue and onboarding governance so new services and partners enter the model through controlled, repeatable routes. Promote consistent knowledge, reporting and handover practices across regions ...

sooner! You will work with You will be part of a global team focused on supporting the bp EV business in its IT Service Management (ITSM) responsibilities. You will be collaborating with stakeholders across technology, finance, operations and regional business to drive resolution to incidents and ensure … artefacts and outputs. Visualise and breakdown complex services and processes, balancing competing views to publish up-to-date and accessible service catalogue in alignment with Technology Support service offerings Own the service configuration management framework and oversee new or changing configuration Conduct periodic ...

Halo ITSM Consultant We are looking for an experienced Halo ITSM Consultant to join a global IT Service Management specialist based in Reading. Offering a salary of up to £80,000, hybrid working and excellent benefits , this is a fantastic opportunity to take ownership of client projects, implementing … configuring and optimising HaloITSM solutions. Duties: Lead client discovery workshops to understand service management requirements and challenges Design and configure HaloITSM solutions including workflows, service catalogues, SLAs, automation and reporting Support integrations, data migration, testing and deployment Deliver client training, knowledge transfer and post-implementation support ...