2 of 2 Service Desk Coordinator Jobs in the Thames Valley

Service Desk & Administrative Coordinator Location: Aylesbury Salary: £30,000 Hours: Full Time, Permanent About the Role We are looking for a highly organised and proactive Service Desk & Administrative Coordinator to join our busy and growing team. This is a varied role that combines service … fast-paced environment and takes pride in delivering excellent service. You will be the key link between customers, engineers, and suppliers, ensuring service requests are managed efficiently while providing vital administrative support across the business. Key Responsibilities Service Desk Coordination Act as the first point of contact ...

Service Desk Co-Ordinator/Administrator Monday - Friday 8.30 to 5pm Salary : 30,000. Responsibilities: Manage and oversee the daily operations of the Service Desk, ensuring efficient and effective resolution of IT support requests. Act as the main point of contact for all incoming support tickets … tickets to the appropriate technical support teams based on urgency and complexity. Monitor and track support tickets to ensure timely resolution and adherence to service level agreements (SLAs). Maintain accurate and up-to-date documentation of support processes, standard operating procedures, and knowledge base articles. Collaborate with cross ...