11 of 11 Remote Service Management Jobs in the Thames Valley

career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Lead Service Delivery Manager, there's never been a better time to join. This role will ensure the delivery and maintenance of robust, resilient technology systems … and services to support the operation of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn't become a global coffee brand by sitting back. When you work here … values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a Lead Service Delivery Manager is about so much more than bringing our coffee to the world. It's your chance to stir up real success - which More ❯

Job Title: ServiceNow Architect (ServiceNow Sales And Order Management ) Location: Reading, UK (Hybrid - 2-3days/week onsite) Duration: 06+ Months Job Description ServiceNow Sales And Order Management/Network Inventory Management expert - Experienced ServiceNow resource. Minimum 6 Years -12 Years in collaborating with teams to … understand their requirements and pain points, translating them into functional specifications. Design, configure, and customize ServiceNow modules to optimize legal service processes such as Sales And Order Management/Network Inventory Management Implement best practices for legal service management using ServiceNow, ensuring alignment with the … in legal services management. In-depth understanding of processes and workflows within organizations. Strong expertise in configuring and customizing the ServiceNow platform for legal service management. Excellent communication and interpersonal skills. Relevant ServiceNow certifications (e.g., ServiceNow Certified Implementation Specialist) are a plus." Mandatory Skills SERVICENOW ITAM Desirable Skills WORKING More ❯

vision. Who you are • TOGAF certified or with significant architecture experience at a strategic level. • Understanding of business support systems in telecoms or related service provider, including some or all of eCommerce and digital self-service, sales and order management, contact centre, service management, billing … and reporting and analytics. • Knowledge of integration approaches including service oriented architecture and event driven architecture • Experience of modernisation of an application portfolio • Technical competency of solution design including integration of business support systems and mapping to business process. • Understanding of what it means to be a "digital" company … relationships across a business with internal and external stakeholders. • Have a creative and inquisitive nature to support problem solving and solution design. • Strong self management skills with the ability to manage own workload to complete assigned tasks to time and quality Worried that you don't meet all the More ❯

We are urgently looking for an Customer Support Role to join our Device Intelligence team. The ideal candidate will have proven experience in Accounts Management and Customer First service and support for all account related issues. Required: An Accounts Management team member will be responsible for the … following scope of work within the Accounts Management & Provisioning team. Provide Customer First service and support for all account related issues. Use of IT Service Management tools to track and record customer incidents and requests. Apply excellent written, digital, and oral communication skills. Work on an … tech forward customer support team assisting users both local and remote. Liaising with IT engineers to maintain identity management and security throughout the user account lifecycle. Balance the demands of daily and routine assignments with long-term projects. Monitor and prioritize work from multiple intake vectors, including but not More ❯

Internal Implementation Consultant (Facilities Management, Maintenance, CAFM, Field Service, Yardi Maintenance IQ) - Fully Remote + UK Travel - Drive Digital Change in UK Care Homes! An Internal Implementation Consultant (Facilities Management, Maintenance, CAFM, Field Service, Yardi Maintenance IQ) is required by a pioneering healthcare provider revolutionising care … unified software platform to streamline maintenance operations and improve the resident experience. You must have the following experience: Implementation experience in CAFM, maintenance or service management software (e.g. SWG, BigChange, MRI CAFM, Facilio, Tabs FM) Strong end-to-end delivery background - requirements gathering, workflows, configuration, go-live, and … training Background in maintenance or facilities management system rollouts You'll receive full training on Yardi Maintenance IQ , with opportunities to broaden into other Yardi modules. This is a career-defining chance to become a go-to product expert in one of the world's most widely used property More ❯

Internal Implementation Consultant (Facilities Management, Maintenance, CAFM, Field Service, Yardi Maintenance IQ) - Fully Remote + UK Travel - Drive Digital Change in UK Care Homes! An Internal Implementation Consultant (Facilities Management, Maintenance, CAFM, Field Service, Yardi Maintenance IQ) is required by a pioneering healthcare provider revolutionising care … unified software platform to streamline maintenance operations and improve the resident experience. You must have the following experience: Implementation experience in CAFM, maintenance or service management software (e.g. SWG, BigChange, MRI CAFM, Facilio, Tabs FM) Strong end-to-end delivery background - requirements gathering, workflows, configuration, go-live, and … training Background in maintenance or facilities management system rollouts You'll receive full training on Yardi Maintenance IQ , with opportunities to broaden into other Yardi modules. This is a career-defining chance to become a go-to product expert in one of the world's most widely used property More ❯

Role Information Technology provides and supports all central University IT services and is responsible for the institution's Technical Infrastructure. In addition to this service and support provision, IT develops systems to support the business requirements of the organisation. The SharePoint Team are part of the Infrastructure Products Team … Microsoft certification in SharePoint and/or Power Platform. • Good knowledge and understanding of Microsoft 365 applications and capabilities. • Experience of web-page content management and development. • Understanding and use of SharePoint administration tools, (for example, ShareGate Desktop). • Experience with UiPath process automation software. • Understanding of Service Management standards including Incident, Problem and Change management using ISEB ITIL Foundation (ideally at v4.0). Essential • Systematic, logical approach to systems development, monitoring and problem investigation • An understanding of the role of Technology in business delivery • Able to plan and prioritise work • Good oral and written More ❯

Switch/Router console commands, setting up network test equipment for RFC 2544 testing + handling fibre optic cabling. Importing test cases, test case management, collecting test execution evidence, reporting execution and defect management in ALM. Using StableNet Network and Service Management tools. Interpreting Network infrastructure More ❯

with O365 , Okta SSO , network comms , and cloud security tools like Zscaler or Cisco SSE . A pragmatic and proactive approach to ITIL-based service management and a sound understanding of security best practices , audits, and compliance. Strong communication skills - able to influence, lead, and collaborate with both More ❯

Lead Possibility of remote work: Hybrid, WFO at least 3 days/week Contract duration: 6 months Location: Reading, UK Required Core Skills: IT Service Management, Billing & Financial Systems Detailed Job Description: Provide technical expertise on network provisioning, IT Delivery/Service, Billing etc. from a telecom More ❯

office collaboration with the comfort and convenience of remote work. Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. As a New Business Sales Executive, you will be responsible for promoting our suite of software solutions into the wholesale, manufacturing and distribution … Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing More ❯