5 of 5 Remote/Hybrid Support Analyst Jobs in the Thames Valley

Technical Support Analyst (Contract) Cranfield (Hybrid - 3 days onsite/2 days remote) Initial 6-month contract (with potential extension up to 12 months) About the Role We are seeking a proactive and detail-oriented Technical Support Analyst to support a fast-paced automotive client. … offshore teams for use in vehicle campaigns Collaborate with cross-functional teams to ensure timely responses and clear communication of issues Provide technical support to offshore call centre teams Skills & Experience Required Degree-qualified (or equivalent experience) Experience using ticket management tools (e.g. ServiceNow preferred) Strong Excel skills, including ...

Service Support Analyst Location: Aylesbury (Head Office) Reporting to: Head of IT We're recruiting for a Service Support Analyst to join a well-established organisation based in Aylesbury. This is an excellent opportunity for an IT support professional looking to work in a varied … user-facing role supporting modern Microsoft technologies within a regulated environment. The role provides first and second line support across the business, acting as a key point of contact for IT incidents and service requests. You'll work closely with internal users and third-party suppliers to ensure ...

Title: Service Support Analyst (Level 2) Salary: £40k DoE Location: Aylesbury, with hybrid working A growing organisation is seeking a Service Support Analyst to provide first- and second-line IT support across the business. This role is responsible for ensuring reliable IT services, supporting … users, and contributing to the ongoing improvement of systems, security, and service delivery. Key Responsibilities Provide 1st and 2nd line IT support across incident, problem, change, and service request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. ...

Kinetech is supporting the hire of a Service Support Analyst to deliver high-quality first and second-line IT support within a professional services environment. This role is ideal for someone who enjoys problem-solving, user interaction and working across modern Microsoft technologies. What youll be doing … Providing 1st & 2nd line IT support across incidents and service requests Supporting Windows 11, Azure Virtual Desktop, M365, Teams and Exchange Managing joiners, movers and leavers Installing and supporting laptops, desktops and meeting room tech Working with third-party IT suppliers and SOC teams Responding to cyber alerts ...

successful candidate will play an integral role within the Service Desk team, providing high quality technical support and contributing to the effective delivery of IT services. You’ll gain exposure to a wide range of technologies and supporting tools for devices, networks, virtual environments, and data protection. Role Responsibilities … Provide first‐line support for incidents and service requests raised by FSP users, ensuring a positive support experience. Support the resolution of incidents and completion of service requests in line with agreed service levels. Contribute to the delivery of internal IT support services, working across Windows ...