Support Analyst Jobs in the Thames Valley

Support Analyst
South East > Thames Valley

The median Support Analyst salary in the Thames Valley is £35,000 per year, according to job vacancies posted during the 6 months leading to 9 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
9 May 2025
Same period 2024 Same period 2023
Rank 123 109 184
Rank change year-on-year -14 +75 -34
Permanent jobs requiring a Support Analyst 58 151 78
As % of all permanent jobs advertised in the Thames Valley 1.73% 2.25% 1.30%
As % of the Job Titles category 2.07% 2.37% 1.45%
Number of salaries quoted 36 98 65
10th Percentile £26,563 £25,000 £23,000
25th Percentile £32,000 £28,498 £24,500
Median annual salary (50th Percentile) £35,000 £32,500 £30,000
Median % change year-on-year +7.69% +8.33% -
75th Percentile £58,750 £45,500 £35,000
90th Percentile £60,000 £54,125 £43,750
South East median annual salary £35,000 £32,500 £30,500
% change year-on-year +7.69% +6.56% +7.02%

All Permanent IT Job Vacancies
Thames Valley

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Thames Valley with a recognized job title 2,802 6,361 5,387
% of permanent jobs with a recognized job title 83.57% 94.69% 89.80%
Number of salaries quoted 1,268 4,463 3,154
10th Percentile £29,000 £29,000 £29,000
25th Percentile £38,500 £36,250 £37,500
Median annual salary (50th Percentile) £55,000 £50,000 £55,000
Median % change year-on-year +10.00% -9.09% -
75th Percentile £71,250 £65,000 £72,500
90th Percentile £87,500 £78,750 £87,500
South East median annual salary £55,000 £50,000 £55,000
% change year-on-year +10.00% -9.09% -

Support Analyst
Job Vacancy Trend in the Thames Valley

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Support Analyst in the Thames Valley

Support Analyst
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing Support Analyst in the Thames Valley.

Salary trend for Support Analyst in the Thames Valley

Support Analyst
Salary Histogram in the Thames Valley

Salary distribution for jobs citing Support Analyst in the Thames Valley over the 6 months to 9 May 2025.

Salary histogram for Support Analyst in the Thames Valley

Support Analyst
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Thames Valley region over the 6 months to 9 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Buckinghamshire +43 51 £40,000 +23.08% 10
Oxfordshire -13 5 £31,500 -15.44% 3
Berkshire -11 2 £31,375 +5.46% 4
Support Analyst
South East

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the Thames Valley

For the 6 months to 9 May 2025, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Thames Valley region featuring Support Analyst in the job title.

1 36 (62.07%) Microsoft
2 32 (55.17%) Social Skills
3 30 (51.72%) Finance
4 28 (48.28%) Customer Service
5 26 (44.83%) ERP
6 16 (27.59%) Problem-Solving
7 14 (24.14%) Dynamics 365
7 14 (24.14%) Workflow
7 14 (24.14%) Dynamics AX
8 13 (22.41%) Windows
8 13 (22.41%) IBM Domino
8 13 (22.41%) Time Management
9 12 (20.69%) General Ledger
9 12 (20.69%) Migration
9 12 (20.69%) Firewall
10 11 (18.97%) Data Migration
11 10 (17.24%) Degree
11 10 (17.24%) Microsoft 365
11 10 (17.24%) Microsoft Office
12 9 (15.52%) ITIL
13 8 (13.79%) VoIP
13 8 (13.79%) Service Delivery
13 8 (13.79%) Analytical Skills
14 7 (12.07%) Case Management
14 7 (12.07%) Azure
14 7 (12.07%) JIRA
14 7 (12.07%) Spanish Language
14 7 (12.07%) Telecoms
14 7 (12.07%) SQL
15 6 (10.34%) Microsoft Certification

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (22.41%) IBM Domino
2 3 (5.17%) SharePoint
3 2 (3.45%) Microsoft Exchange
Applications
1 10 (17.24%) Microsoft Office
Business Applications
1 14 (24.14%) Dynamics AX
Cloud Services
1 14 (24.14%) Dynamics 365
2 10 (17.24%) Microsoft 365
3 7 (12.07%) Azure
4 3 (5.17%) SaaS
5 2 (3.45%) Mimecast
6 1 (1.72%) OneDrive
6 1 (1.72%) WhatsApp
Communications & Networking
1 12 (20.69%) Firewall
2 8 (13.79%) VoIP
3 3 (5.17%) DNS
3 3 (5.17%) TCP/IP
3 3 (5.17%) VPN
Database & Business Intelligence
1 1 (1.72%) SQL Server
Development Applications
1 7 (12.07%) JIRA
General
1 32 (55.17%) Social Skills
2 30 (51.72%) Finance
3 12 (20.69%) General Ledger
4 8 (13.79%) Analytical Skills
5 7 (12.07%) Spanish Language
5 7 (12.07%) Telecoms
6 2 (3.45%) Law
6 2 (3.45%) Public Sector
7 1 (1.72%) Back Office
7 1 (1.72%) Financial Institution
7 1 (1.72%) Organisational Skills
Libraries, Frameworks & Software Standards
1 1 (1.72%) .NET
1 1 (1.72%) ASP.NET
1 1 (1.72%) ASP.NET MVC
Miscellaneous
1 6 (10.34%) Analytical Mindset
2 1 (1.72%) Driving Licence
2 1 (1.72%) IVR
2 1 (1.72%) Management Information System
2 1 (1.72%) Security Operations Centre
Operating Systems
1 13 (22.41%) Windows
2 3 (5.17%) Mac OS
3 1 (1.72%) Mac OS X
3 1 (1.72%) Windows 10
Processes & Methodologies
1 28 (48.28%) Customer Service
2 26 (44.83%) ERP
3 16 (27.59%) Problem-Solving
4 14 (24.14%) Workflow
5 13 (22.41%) Time Management
6 12 (20.69%) Migration
7 11 (18.97%) Data Migration
8 9 (15.52%) ITIL
9 8 (13.79%) Service Delivery
10 7 (12.07%) Case Management
11 6 (10.34%) Business Intelligence
11 6 (10.34%) Change Management
11 6 (10.34%) Process Improvement
11 6 (10.34%) Project Delivery
11 6 (10.34%) Workflow Management
12 5 (8.62%) Incident Management
12 5 (8.62%) Remote Monitoring and Management
13 3 (5.17%) Cybersecurity
13 3 (5.17%) Data Entry
14 2 (3.45%) Kalman Filter
Programming Languages
1 7 (12.07%) SQL
2 1 (1.72%) C#
2 1 (1.72%) JavaScript
2 1 (1.72%) PowerShell
Qualifications
1 10 (17.24%) Degree
2 6 (10.34%) Microsoft Certification
3 2 (3.45%) ACCA
3 2 (3.45%) CIMA
4 1 (1.72%) A+ Certification
4 1 (1.72%) ITIL Certification
4 1 (1.72%) SC Cleared
4 1 (1.72%) Security Cleared
Quality Assurance & Compliance
1 1 (1.72%) Cyber Essentials
1 1 (1.72%) GDPR
1 1 (1.72%) ISO/IEC 27001
System Software
1 3 (5.17%) Active Directory
2 2 (3.45%) Hyper-V
2 2 (3.45%) VMware ESXi
Systems Management
1 2 (3.45%) Microsoft Intune
2 1 (1.72%) SCCM
Vendors
1 36 (62.07%) Microsoft
2 2 (3.45%) VMware
3 1 (1.72%) Datto
3 1 (1.72%) ServiceNow
3 1 (1.72%) Sophos
3 1 (1.72%) Xerox