6 of 6 Technology Support Analyst Jobs in the Thames Valley

Deskside & Technology Support Analyst Fully Onsite – Bristol 6-Month contract – Inside IR35 - £34phr – 37.5 hours per week Must have current active SC Clearance Purpose of the Role: The Deskside & Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service … requests within their region. They will have a good understanding of technology and demonstrate excellent customer service skills. Key Deliverables/Responsibilities Manage and prioritise all 2nd line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to best practice guidelines General troubleshooting of the … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain More ❯

Deskside & Technology Support Analyst Fully Onsite – Bristol 6-Month contract – Inside IR35 - £34phr – 37.5 hours per week Must have current active SC Clearance Purpose of the Role: The Deskside & Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service … requests within their region. They will have a good understanding of technology and demonstrate excellent customer service skills. Key Deliverables/Responsibilities Manage and prioritise all 2nd line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to best practice guidelines General troubleshooting of the … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain More ❯

Deskside & Technology Support Analyst Fully Onsite – Bristol 6-Month contract – Inside IR35 - £34phr – 37.5 hours per week Must have current active SC Clearance Purpose of the Role: The Deskside & Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service … requests within their region. They will have a good understanding of technology and demonstrate excellent customer service skills. Key Deliverables/Responsibilities Manage and prioritise all 2nd line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to best practice guidelines General troubleshooting of the … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain More ❯

Deskside & Technology Support Analyst Fully Onsite – Bristol 6-Month contract – Inside IR35 - £34phr – 37.5 hours per week Must have current active SC Clearance Purpose of the Role: The Deskside & Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service … requests within their region. They will have a good understanding of technology and demonstrate excellent customer service skills. Key Deliverables/Responsibilities Manage and prioritise all 2nd line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to best practice guidelines General troubleshooting of the … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain More ❯

Deskside & Technology Support Analyst Fully Onsite – Bristol 6-Month contract – Inside IR35 - £34phr – 37.5 hours per week Must have current active SC Clearance Purpose of the Role: The Deskside & Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service … requests within their region. They will have a good understanding of technology and demonstrate excellent customer service skills. Key Deliverables/Responsibilities Manage and prioritise all 2nd line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to best practice guidelines General troubleshooting of the … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain More ❯

and open and inclusive culture that not only embraces change but also encourages continuous learning and professional development. In this role, you will: IT Support look after our internal users (desktop support) and alongside suppliers support our enterprise IT systems to support our customers. This will … include user provisioning, hands on end-point management including asset management, management of upgrades and device hardening. IT support work with leaders across IT in information security, operational resilience, engineering and IT operations to support the implementation of the IT strategies and policies. Key areas of responsibility: Provide … first and second-line support to internal users, managing incidents and service requests through the IT service desk. Manage end-user device provisioning, deployment, and lifecycle management, including asset tracking and device hardening. Support and administer enterprise tools such as Microsoft Office 365, Teams, SharePoint, and Active Directory More ❯