1 of 1 Remote Threat Management Jobs in the Thames Valley

Entra, LAN, WAN, Internet access, security and hosted Exchange. * Take responsibility of issues, escalations and requests maintaining customer communication * Diagnose and resolve customer problems * Liaise with third party organisations * Management of customer technical documentation, providing reports to the client and the company The Person: Ideally you will have a background in 3rd line technical consultancy working for a Managed … 3rd Level IT support * Technical knowledge of Microsoft Windows Desktop, Office and Server environments * Excellent communication skills both written and verbal * Ability to diagnose and resolve problems * Good time management and prioritisation * Initiative and self-motivated * A professional working attitude * To learn and develop new product knowledge and skill sets * The ability to record and report with detailed technical … routers, switches, Wi-Fi, firewall) * Communications (VOIP, Leased Lines) * Dell/HP Server Hardware * Storage infrastructures SAN, NAS, DAS * Backup and DR technologies (experience of Veeam and Datto) * SharePoint management and support * IT Security including data loss prevention, encryption, EDR, MDR, Unified Threat Management, 2FA Education/Qualification: * Minimum of 5 GCSEs * 2 A Level passes or More ❯