Building Services Technical Support Engineer
- Hiring Organisation
- EVP Recruitment Ltd
- Location
- Thetford, Norfolk, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 50,000 - 60,000 Annual
controls and Building Management Systems. Providing second-line technical support for complex customer enquiries. Analysing site reports, technical documentation and engineering drawings to identify root causes. Supporting fault diagnosis involving controllers, actuators, sensors and mechanical equipment. Reviewing returned products and working with engineering, quality and operations teams to determine … root cause. Providing technical guidance to service engineers and customers. Attending customer sites when required to support investigations and technical reviews. Maintaining accurate technical records within CRM systems. Identifying recurring issues and recommending product or documentation improvements. Supporting continuous improvement across technical support, product performance and engineering processes. About ...